The Razer Armory

Hi everyone. I came here to ask knowledgeable people what I should do in my situation.For some reason my Kraken V3 Pro don’t want to work with Chroma Studio, but at the same time all the basic lighting effects and lighting in games that support Chroma (such as Apex, Fortnite, etc.) everything works great.What do you recommend doing? I already reinstalled the drivers and changed the USB port and did a clean reinstallation of the synapse and the firmware on the headphones is also fresh

HiDoes anyone know if there’s an option to replace the top row of my BlackWidow Elite with some alternative keys where the numbers are lighted?The issue being that the secondary functions are lit up but not the numbers. I use this keyboard in the dark a lot and for me the numbers are much more important than the secondary keys (as I remember the secondaries by muscle memory).This picture is from the internet but it shows clearly how the numbers are not lighted. https://www.reddit.com/r/razer/comments/9lc2t9/i_wonder_who_at_razer_decided_to_put_the/ BrUrmas

My account was suspended suddenly. May I know the reason why my account was suspended?

Can I use Razer gold to buy hardware such as Hammerhead True Wireless or Seiren BT?I was told by Razer Via Facebook Messenger that I could but when I put them in my cart and try to purchase, there is no option to use Razer Gold as Payment.Here is what Razer said via Facebook Messenger:Yes, Razer gold gift cards are digital assets that serve as credit for owners to buy games, videos, gaming hardware, and other content on Razer. They are an exact alternative to cash, debit, or credit cards on the platform. We hope this answers your question. Is there anything else we can assist you with today? 

Hi Everyone, im hoping someone can help me, I live in Ireland and my autistic  son is looking for the Triple Headed Snake Logo plushie for christmas and i can only find one on the US  site and they dont ship to Ireland. Does anyone know where i can get one that can be shipped to ireland

As in the title, my new Razer Orochi V2 mouse, straight out of the box, takes an extremely long time to wake up. Literally every time it takes a long or very long time, sometimes 5 seconds and sometimes 10 or even more seconds. I move the mouse left and right for 15 seconds, nothing, the mouse just doesn't wake up and the cursor doesn't respond. When I turn the mouse over, I see that the red light goes out sometimes and then comes on. Even writing this post and not moving the mouse, I have problems with waking it up, it takes a long time. I have the same second mouse and my 2.5-year-old Orochi V2 still doesn't have this problem, it wakes up immediately, this is a new mouse and it takes a very long time to wake up every second time. I am returning this mouse because I have a one-to-one comparison and I see and know that I got a defective one. Just don't tell me about software or pairing because it has nothing to do with it. By the way, your software is disgusting and works disgusti

Hello Razer, I bought a Google Play card, and when I charge the card, it asks me for information about photographing the front and back of the card and the name of the merchant from which I bought the gift card. No, I do not have this information. You did not send me that information. I hope for a solution.

Hi, Does anyone have any idea when the Razer wireless control pod will be available for sale as a stand-alone item? I bought the Razer Nommo V2 (not the pro version) and I regretted not having the control pod to switch between devices etc. 

I bought 2 razer code cards one for $100 and the other for $ 270 when I gently scratched the cover all numbers were there except the last two on both cards. I've submitted a ticket to get last two numbers for the cards but it's been 3 days no reply so I called support today and he give me a case number and said I'll get a call back in 3 to 4 hours and no call back yet and this was 6 hours ago. Can anyone tell me how I can get this solved quickly? 

I bought 7500 valorant points worth of 2490 pesos but I didn’t got the email that has the code for valorant, please I need help 

For the 2023 Blackshark V2PRO is the mute button not supposed to make a sound? im so used to headset mute buttons making a beep and this one doesnt, is that normal?

is there anyway i can map this key so it acts as a mute button for my siren mini 

i dont want to bring it back because i like it alot but when i press the k key it types random letters so now if i want to press the k key i have to get on my laptop and do it.

I want to buy something in WOT's store, but Razer Gold keeps saying my account doesn't exist... 

my viper mini just disconnects and reconnects midway through games. i dont knw what causes it but it disconnects for 1-3 seconds on average sometimes more. i have tried multiple usb ports, still the same. the firmware is fully updated but its still not working. i have tried everything and im not the only one with this problem. pleade help

when I scratched of pin there was only 10 numbers not 14

I am extremely pissed off at your company and customer service . I have given you all the information needed for a refund , and yet nothing happens .  I spent $400 which is a lot to me . That I have received nothing for . No activation . No refund . you just took my money and have kept it . This is dishonest . Please contact me . Nancy Gutierrez raysorincess 10 @ gmail . Com 

I have tried every solution for this problem where my razer viper isnt turning on after i was putting my laptop on sleep multiple times, the optical sensor is on but the RBG and everything other than that isnt working. The mouse works on my other laptop but not the one that i am using but before you say it can also be my laptops usb problem,  my razer huntsman mini that i connect works fine. I also have this error code 49 in my device manager…. i have tried uninstalling the drivers, updating it, EVERYTHING THAT IS POSSBLE but the error code wont go away.I REALLY NEED MY MOUSE TO WORK SO PLS HELP ME😢

Buonasera a tutti, sono in possesso delle cuffie Razer kaira dedicate Xbox, il manuale dice che posso utilizzarle anche su PC tramite adattatore wireless vorrei sapere se stiamo parlando del classico adattatore di casa Xbox che viene usato per i controller

Hello guys!Recently, Razer Synapse kept disconnecting my devices (keyboard, mouse, headphones, and headphones stand). I tried everything, from reinstalling Synapse, to updating drivers to resetting my PC but the issue persists. I have temporarily uninstalled Synapse until I find a solution. Can someone help me_

Does the eGPU in the Razer Core X Chroma work with the Razer Blade 14 currently being sold on razer.com?

I recharged money but when I used Razer to pay, I couldn’t receive the verification code anyway. I’ve been trying for 4 days and it said it was sent but never received. The input of the backup verification code also showed an error.

Hey, So, I have the following problem.I remapped my 12 side buttons to the numpad with Synapse 3. After that, I wanted to save them to the on-board memory. But how does that work? Synapse 3 does not show the save button next to the profile name.Or is that not possible with Naga V2 Hyperspeed? It says, the mouse has on-board storage for one profile.I just wanted to deinstall Synapse asap after I remapped my side buttons.  Thanks in advanceCheers! 

I just purchased a 500 fifa points and got the code but can’t redeem it at the EA app pls help they keep saying the code DOSENT exist