The Razer Armory

My Razer Hammerhead True Wireless Pro right earbud has stopped working. Does anyone here have a solution for this?  I've tried charging the case fully. Clean the charging points and tried to connect to the Razer Audio App (unsuccessful due to only one earbud working).  Any other solutions would be greatly appreciated 🙂 

my maximum was 5000, and it took a long time.

I had this mouse for almost 4 years now and i love it! It's minimalist design and almost no weight makes it perfect for gaming sessions.

Are you Team Marvel or Team DC?

We we on vacation and i brought my mouse with me i don’t have a case so i stored it in a bag. It was fine when we got there but when we got back home my scroll wheel started to malfunction im wondering what is causing the issue (everything else with my mouse is fine btw.)

Hi,I have just bought Viper V3 Pro with Hyperpolling.I have set it up to work at 8Khz, but when testing on sites (razer tool does not work), I can only achieve near 4Khz. I have done the firmware update, Win11 is up to date, USB port is the ones directly from motherboard… I don’t know what else to check to make it work at 8Khz… any help is welcomed. Thanks,PS: Is smart polling rate switcher working? I dont have it enabled, but I would like to know.

I BOUGHT A RAZER KRAKEN X LITE HEADSET. WHERE CAN I GET THE ACTIVATION CODE TO ACTIVATE THX SPATIAL AUDIO? 

  So, I'm having an issue with Delta Force recognizing my controller. I just got it yesterday, so I'm still tinkering and figuring it out. I want to check for firmware updates, but official video tutorial seems to be out of date.  There is no avatar to select in my Razer Nexus app, but there is a firmware section in the settings menu. It says my controller is on 1.0 release firmware; where can I go to see the firmware releases and history for the V3 Pro? 

As per title Hypershift doesn’t work on my Deathadder Pro wireless mouse. Works fine in Synapse 3. Anyone else having this issue? I reported it 6 months ago the tech support but the issue hasn’t been addressed.

I have an ornata v2 and it came with a very comfortable wrist rest. I am struggling to find the wrist rest anywhere online, on amazon, or on the razor store, i was wondering if there was any similar product that was also magnetic and as comfortable, or any way to get this wrist rest.

Hi, I was wondering if it was possible to edit or delete old posts/ threads that have been locked.

Hello someone can do legitcheck?? ThanksCześć  jest ktos w stanie zrobić legitchecka na myszke? Z góry dzieki 

Why is there 2 icons? Did I do something wrong? When I Right-Click it says Central has Synapse and Chroma and "Razer" has Central and Cortex???Am I doing something wrong or should I not buy a Razer product anymore because of the constant updates and bloatware that they make you install distributed in lots of processes?

Guys, the question is: are there any drivers for the Razer leviathan v2x on a Linux system? I installed the system and the sound is not regulated, only if the sound is completely turned off, otherwise it is not configured.

I can't seem to find a replacement. Where can a I find a replacement for the wolverine v3 pro controller.?

Two days ago, my keybinds in Fortnite suddenly stopped working. At first, I didn't know what the problem was, so I reinstalled Synapse and looked for a new firmware, but nothing really helped.The weird thing is, Synapse works perfectly fine when the mouse is connected via cable, but as soon as I use the mouse wirelessly, my mouse profile is deactivated when I start Fortnite.This doesn't happen in other games.Keybinds work on the Razer keyboard, but that wasn't the case before I reinstalled Synapse 4.Only after I reinstalled Synapse did some functions work normally again.I've been thinking about selling my Razer mouse and keyboard for a while. I've had nothing but problems for a year, especially with Synapse 3 when my Viper V3 Pro would flick to the ground on its own every few minutes in the game. The Huntsman V3 Pro has also had software issues several times, so what's going on here?

由于多次未能收到短验证码，导致账户被暂时锁定。请帮忙解锁它。

I’m trying to get a live support via chat but everytime, it says no available support. Regarding submitted tickets, does it take more than 72 hours before someone responds?#help

Dear Razer Team,I am very interested in purchasing the Razer BlackWidow V4 Pro White keyboard. Unfortunately, I noticed that it is currently unavailable on your website.I have been a loyal Razer customer for many years and I am very satisfied with your products. I recently ordered a new Razer mouse and headset, and the keyboard is the final piece missing from my setup.Could you please let me know if there is any alternative way to purchase this product (for example, through official partners or resellers)?Additionally, will this model be restocked on your website in the near future?Thank you very much for your time and assistance.Best regards,Justyna Puchaczewskajustyna94dg@o2.pl

I am using a newly bought DeathStalker V2 (wired keyboard) and a KVM switch to operate my home, Windows 10 PC, and a Windows 11 work PC. Both PCs run the newest version of Razer Synapse 4.When switching from one PC to the other, the keyboard seemingly loses power, does not register keypresses, no lighting. When I switch back to the original PC, it again works. If, however, I reconnect the USB cable on the second PC, it now works there (popping up as a device in Razer Synapse), but ceases working on the original PC in the above fashion (and is not anymore listed as a device in Razer Synapse there).When I switch from one PC to the other, but that one is off, the keyboard loses power, but when switching back, it again works.Please note, that with this KVM switch, other keyboards, such as a Logitech G815, a Cherry Stream, and a big number of other USB devices, such as mice (including two different Razer models), webcams, USB sticks all work as expected.

Unlike the previous DPI button, this button only works if you hold it down for at least one second, which is inconvenient. When I was using the Cobra, this button enabled push-to-talk, but with the Cobra Hyperspeed, I have to hold it down for at least one second. Is there a solution?

hello Razer, i lost my wireless dongle for baraccuda x. can i get some replacement in Indonesia? pls help me...thx

Recently when I tried to use my BlackShark V2 X there was no output in 7.1 surround sound and THX. I have not down anything to cause this. Is there a fix?

Hi, my Razer Viper’s scrollwhell is skipping so i want to replace the encoder, can someone please tell me the encoder height? The model number is  RZ01-0255 thnx