The Razer Armory

Hello. I bought a Razer Kraken v4 headset from you and I have a problem with the sound. When I use Discord during the game, the sounds in the game are constantly interrupted if I set the chat sound source in the Discord settings. I specifically bought this model with the ability to select two channels for sound and balance them. When I connect my Kraken Tornament edition, there is no such problem. Moreover, if I use Discord while listening to music and video, the sound also begins to disappear until some sound is played from Discord.

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Pretty much have concerns on point with most others. But one that seems a bit more subtle is that of DPI changes. Going back to the DPI that I had no longer feels the same... Is this placebo, or is it possible that the newest software doesn't quite treat DPI the exact same as Synapse 3? 

Bonjour, j'ai acheter il y'a quelque mois la Viper Ultimate. Tout fonctionne très bien mais les poignées latéral se sont abîmé avec le temp et je souhaite les changer. Est-ce que quelqu'un a rencontrer le même problème et à une solution s'il vous plaît ? Merci d'avance !

I recently purchased a 15" razer blade laptop on eBay for 300 USD. Apparently it has a very rare screen flicker when unplugged. I'm very familiar with working on PCs and some macbooks, and looking up repair guides on the 2019 and 2020 models, I don't see anything that looks out of my comfort and skill set. I'm going to start with cleaning it out, repasteing, and repadding everything and was wondering what size thermal pads are correct to use. I saw one reference to 1.5 mm pads and was wondering if that was indeed the correct size? 

I have the Basilisk V3 Pro 35k and Dock Pro using Synapse 4 (windows 11 PC). At the moment in Synapse I can only see 1 device, the dock. In the settings for the dock you can see that the mouse is connected to the dock. This means I can’t access any setting on the mouse. Do others with tis combination have the same issue?

Asking this because my Viper V3 Pro, while otherwise fully functional, developed double clicking on the middle click at the scroll wheel. Considering it is used much less often, having this problem within 1 year of use is surprising.With the new DAV4Pro, I wonder if it has been upgraded to have optical switch there as well. The scrolling part is optical as advertized, but there was no mention for the scroll wheel clicking mechanism.

I’ve had this Razer Blade 15 for just around 2 years, and recently i’ve noticed that the h, 8 and { keys are cycling at a different speed than the rest of the keyboard. Is this some issue with Razer Synapse 3? Do I need to update certain drivers? Or did the keyboard LEDs just burn out over time? Images are attached below 

Just got this on a deal everything works just fine.The only downside is it every time I turned it on volume level backs to flat and I have to manually turn it up by pressing the button on the bar so…Is there a way to avoid this?Tnx in advance for the help.

Hi there! So my Viper 8 kHz has some button/scroll issues and I’m looking for a replacement.Thing is I’m interested in using it at the max polling rate and it better be 8000 Hz.My grip type is the palm one so I’m sensible to the size of a mouse being as close to my current one’s as possible.And my question is - what’s the max polling rate achievable with Viper V2 Pro and Viper V3 Pro when connected through the wire (USB)? And also - what is it when connected through the dongle the mouse is shipped with (I don’t want to buy an additional one)?Thanks, have a nice weekend.

Razer Wolverine V2. It has now started with the forward input on the left thumb stick, randomly slowly comes to a stop still pressing constantly forward, is there a fix?

🎧 Fix High Memory Usage by "Windows Audio Device Graph Isolation" (THX Spatial Audio Issue) Found a permanent solution without uninstalling or using any illegal tools. Works 100% — you can keep using THX Spatial Audio after this fix!https://www.youtube.com/watch?v=atvyVionI8Q&ab_channel=DVN__EDITZ

Hi guys! Hi Razer team! So, as the title suggest, THX Spatial Audio has a CPU problem, a very old problem it seams.i found a work around: go to Task Manager → Services an then restart the Windows Audio service. After the restart everything is working as intended.Razer, I know you have a lot to do, but would you be so kind to tell who is the culprit? Or at least why is this happening so we can find a more permament solution? Thanks :)

So I bought this mouse like almost 3 years ago and barely use it, because of the job, I didn’t had the time to play something on my computer and suddenly for 2-3 weeks, the mouse started to lose battery in like 1h or something, when I bought it the battery lasts for almost 1 week and a half and that’s something.  Also the rubber on the sides started to peel off, looks like a cheap product to me, I know I don’t have warranty anymore for this mouse but the problems with this rubber started like after 2 months of barely usage of it. Can you give me some advice or what can I do with these 2 problems?

 I recently tried upgrading to synapse 4. I noticed it made my sound quality very bad compared to before and decided to go back to synapse 3. Now that i have gone back my mic does not work, but only when synapse is installed. As soon as i delete synapse it starts working again, but then the sound quality turns bad again. When i try to test the mic in windows settings, the blue bar moves like the mic is working but then when i try the mic in discord and in games it doesn't work. I tried revouninstalling razer, switching usb port, switching razer profile and other things i dont specifically remember.

Hello all, I own a set of Barracuda X 2022’s and looking for a suitable carry case for them?  Does RAZER offer anything or am I looking at and aftermarket one?  Any suggestions? Thank you

I had originally downgraded my Razer Blade 14 laptop to Win 10 but with the EOS upcoming I upgraded to Win 11 with a factory reset. However upon doing so my wi-fi connection is now incredibly slow. The Wi-fi is not slow on any of my other devices and was fine on my razer blade laptop when it had windows 10. Is there a wi-fi driver update that I need? 

Hello everyone,I recently bought a Razer Deathstalker V2 Pro keyboard and installed Synapse, but I'm running into a frustrating issue: Synapse seems to be causing my PC to stutter. My computer is definitely not weak, so I don't think that's the problem.My main question is: can I switch to my custom-saved color profiles (the ones stored in the keyboard's onboard memory) without Synapse running? I know I can change the default Chroma profiles using "Fn + Ctrl + Number", but I really want to switch to the specific color + power profiles I've created and saved to the keyboard's memory.Any help or advice would be greatly appreciated!

Each time i try to reedem since 2 months ago it say “ THIS PAGE IS LEVELING UP”Of course it show me Digital Silver Reedem Rewards but i wish Razer Gear and not Digital Rewards :( I have 408k Silver Rewards Expiring SoonI miss Razer Gear Rewards   

What is the best Razer Monitor to use for high fps gaming 

Has anyone won a giveaway of silver or gold? but if you don't spend it do you lose it?

Hello,I own the Razer Blade 18 with 5090 GPU. After a few minutes of gaming I notice that the palmrest area is getting very hot. I wonder if this is normal because it is very unconfortable to use and I have not noticed this on any other 18” gaming notebook out there?Especially the new Razer Blade 16 2025 which is way thinner does not have that issue.Am I alone or are Razer Blade 18 2025 owners do have the same isse? This is way to hot for my liking

Hi everyone! So I'm using a Razer Blade 15 Advanced (2021) with an RTX 3080, and I’ve been getting horizontal visual glitches/artifacts after gaming for sometime at 165Hz when giving any input like moving camera etc.  No crashes or random flickers, just noticeable visual distortion. It doesn’t seem to happen at 60Hz to my knowledge, and not during normal desktop use either. I’ve tried limiting FPS, enabling V-Sync, and reducing GPU load, updated all drivers but the issue still appears. I don't even know what this even is. Not sure if it’s thermals, refresh-rate bandwidth, or early hardware degradation. Would really appreciate any insight from others who’ve seen this. Attaching a picture for clarity. I also have recorded a video but not sure how to attach it here. Thanks in advance!