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I’m experiencing a persistent and very frustrating audio issue with my Razer BlackShark V2 Pro (2023) headset on Windows 10.After a few seconds of silence, the next sound played suddenly becomes extremely loud for a brief moment (a sharp volume spike), before returning to normal. This happens consistently — for example, when watching videos, opening a tab in opera with browser-sounds activated, or receiving a system notification.Additionally, Windows system sounds completely ignore the volume mixer. Even if I mute system sounds or set them to 0%, they still play at maximum volume through the headset and then reset themself in the audimixer to 100%. These two issues combined make normal use very uncomfortable. What I’ve tried (none of these fixed the issue): Reinstalling and uninstalling Razer Synapse 4 Enabling / disabling W

Apologies, as I’m a novice on the matter, but I’ve read different and sometimes conflicting responses online via search, so I’m hoping for an education from those in the know.I am considering purchasing the Naga Pro; however, the decision is heavily influenced by the ability to perform certain desired tasks based on the onboard memory, as I cannot run Synapse on my work computer.For example, in one program, I need to hit “alt” then “f” then “i” in succession to refresh the record. I presume this would require creating a macro in Synapse? If so, can it be saved to the onboard memory and used when I switch over to my work computer? I’ve read simple macros are possible with the Naga Pro, but am honestly confused by the rabbit hole I’ve gone down. I’m not looking to do anything more complicated than the above.If I CAN do the above with the Naga Pro, I presume I CANNOT do it with the single profile Naga V2 Hyperspeed from what I’ve read. Is that correct? Since I am m

My mouse DA V2 X Hyperspeed Wireless is suddenly stopped responding and the synapse is detecting the mouse and the dongle but it shows a power off logo next to my mouse and it says needs to be turned on by 2.4 GHZ but it doesnt detects. It was working fine a day before this happened and the power off logo says - Device is in sleep mode, switched off, or needs to be connected by 2.4 GHZ. and the same for when try to connect it through BT. the mouse is not waking up neither there is any light blinking or showing up on the mouse.I tried reinstalling synapse, removing all the mouse drivers from the Device Manager, tried restarting, new batteries.  Please help.

The bugs I do still have, sometimes the PC reboots or cold boot lead to chroma studio don't open correctly and they stuck on green color (yeah I've reinstalled trillion times and never got fixed) and also one is interesting, if you put the PC on power saving and use the feature everything turn off when monitors do, sometimes keyboard (cynosa V2) never light up again, replug is the only fix, sometimes RGB effects feels laggy, to fix this you need to open chroma studio and reselect your own profile (cloud) to fix this.None of those things I had on synapse 3, literally, none. 

is it possible to acquire this?? Size|OS|GPU|Memory|CPU|SSD|Option: 18.0"|Windows 11 Home|GeForce RTX 5090 Laptop GPU|128GB|intel core ultra 9 388H|16 TB|UHD+

Does it support 4/5G from any provider and also can you add a sim card to it?Also how long does battery last if you stream locally? (moonlight)

I recently bought a Razer Huntsman V3 Pro (full size) and it has pretty bad coil whine (when LEDs are on) that I can even hear with my headset on. I will be returning it shortly, its not usable for me that way even though I really like all other aspects of the keyboard.Now after googling a bit, it seems this is not an uncommon issue for the Huntsman and I see people reporting the same issue even after replacing the unit multiple times. Is it even worth replacing it or should I just move to another keyboard?Does your Huntsman have coil whine?

How you all doing?So,  I'm looking to buy a new Razer mouse, but I'm undecided on which one to get.I'm torn between two: the Naga V2 HyperSpeed ​​and the Basilisk V3 Pro.Ever since I was younger, I've always liked the Naga line. But the thing is tha besides playing story-driven games, MOBAs and working with editing, I also play FPS games, so my question is whether the Naga would be good for that too (FPS), or if it's better not to and go with the Basilisk.What would you do?

Just got this headset and noticed any time I muted my mic by using the mic mute button on the headset, it would stay muted even if I pressed the mute button again. Even if keep pressing it mute, unmute, mute, etc. it stays muted permanently until I restart the headset or PC.This issue stops happening after closing Synapse 4 and comes back when I re-launch Synapse 4.Also, isn't this headset supposed to save your custom EQ? When I close Synapse 4 and restart the headset, it's back to the default horrible sound.How can I go about fixing this? 

Hi, my razer barracuda started turning off suddenly while using it and it bothers me a lot coz I’ve been only using this for months. Already tried other solutions but the issue still persist. It cuts off power while I’m gaming tho I’m not low in battery also I’ve been using it via USB dongle. ff: I tried to update it to its latest firmware but only the dongle has been updated and I have issue updating the headset itself. 

Hello Razer Team,I’ll be direct: this isn't your typical customer support ticket. My birthday is coming up very soon, and instead of asking for random gifts, I decided to reach out to the brand that actually shaped my whole gaming childhood.You see, Razer was the very first gaming brand I ever touched. About 6–8 years ago, my journey started with a pair of legendary Razer Kraken headphones and a cool, fully-branded Razer mouse mat. Later, I upgraded to what I still consider a masterpiece — the Razer DeathAdder Elite / V2. I was absolutely in love with that mouse.Now, after a break, I am standing at a new starting point. I want to seriously dive back into gaming as a beginner, and I want to start this new chapter with the company that started it all for me.I want to run a little experiment and see how a beginner grows with the right gear. I’m looking to put any Razer mouse (even a budget one, an older model, or a refurbished unit gather

I’m needing to change my old number from my account , as I can no longer access it .

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I want to free up a USB slot on my Laptop and i have a Belkin extension lead with 2 USB A's on it as well as plug slots my question is would plugging the stand into it work? and it if it did would it be better in the USB A's or with a USB plug in the plug sockets? I ask cos i read somwhere that they only worked plugged into a computer USB or an XBOX one but since its essentially a charger than doesnt sound right. 

My Razer Blackwidow V3 Keyboard stopped working for the second time this year. I have read all the other discussions and tried multiple ways suggested not only in the Razer Community to solve this issue. It disconnects and reconnects constantly or just does not connect at all. I will try to list the basic stuff at least that I tried: unplug it for a while, plug it in different usb stots, in device manager made every usb driver to always work rather than “<...> save power”, deleted everything related to Razer, updated everything possible, downloaded synapse 3 again and when it did not work after again deleting everything downloaded synapse 4, I wanted to update the keyboard firmware but am unable to do it because it constantly its disconnecting and reconnecting or connected (based from the chroma effect and the fact that I can see indicators change when clicking on numpad or capslock) but my pc does not see it as a device or when it does then synapse (3 or 4) does not see it, i

Ahora mismo soy un Insider mini, y me gustaría ascender de rango. Agradecería que de respuesta me pusierais tips y consejos para esto, para que todo el mundo pueda saberlo.

Hi all,I just bought a “Razer BlackShark V2 Pro Wireless Gaming Headset 2023 Edition” and I am facing a challenge while trying to switch between two different sources.According to the documentation, switching between audio sources is just a double press on the EQ button which should alternate between each source automatically What I am seeing however is that when a Bluetooth source is connected, the switch button simply does not do anything unless I forcibly disable Bluetooth from my device first.I do not understand why this is happening because the manual does not make any references to this, and it is quite annoying. Steps to reproduce :Configure the headset with two sourcesDevice 1 : Windows 10 using the wireless dongleDevice 2 : A device with Bluetooth (in my case,

I really enjoy seeing modern gaming setup ideas on Razer Insider because a clean and organized space can completely improve the gaming experience. A lot of people focus only on hardware and RGB lighting, but modern furniture, smart storage, and minimalist desk setups also make a huge difference during long gaming sessions. I personally prefer contemporary interiors with functional furniture because they create a more comfortable and stylish environment for both gaming and productivity.What kind of gaming setup do you personally prefer, minimalist and clean, or full RGB battlestation style?

Hello everyone,I bought a Razer Kiyo (Model RZ19-0232) 15 months ago and have been using it daily for work meetings. The camera is typically on for about 15-30 minutes per meeting, and rarely exceeds an hour.Today, during a call, I decided to turn on the ring light as usual. It turned on normally, but after a few minutes, it started flickering. When I tried to turn off the light, it wouldn't turn off, and the camera went off as well.I disconnected and reconnected the USB cable, and the camera was recognized by Zoom. However, when I tried to select it and turn it on, it started flickering again and showed no video image.Now, my computer doesn't recognize the camera at all. I've tried different USB ports and left it disconnected for a while before reconnecting. I am using a Mac with an Intel chip, connected through an Apple Multiport adapter.It seems the camera has become completely unusable after just 15 months of use. Any ideas on what's happening?

I've lost my phone. I'd like to reset or disable the two-factor authentication linked to my old phone, or, if possible, link a new phone. 

I switched the mouse skates, modified the landing and lift-off distance and updated the software and firmware and nothing changed. Is there still any way I could make my mouse track on the glass mouse pad, because I have tried another mouse and it worked great on it… I’m really disappointed that this top of the line mouse can’t track on a surface specifically made for mice… So yeah, if anyone has any info on the subject PLEASE put it under. Thank you in advance everyone.

Hi,i’m needing help to restore my Razer Naga Left-Handed edition that i use in my daily work.After the auto-intallation of Synapse 4 and the profile import from the in-app tool, the mouse suddenly stopped working. Now, every time i connect it to a pc, it appears a window “CRP-DISABLED” with a firmware.bin file in it.I was fully satisfied with the mouse and how it works, til this happened. Since i think you’re a serious company that take cares of your customers, i hope in a soon reply.​@Razer.sushi.boi, sorry to tag you directly, but i read in some other post you are the one helping the most of us left-handed community.Thanks in advance for your support. Nicola

Hello, I need your help. I changed my phone number and forgot that my account was linked to the old one. Yesterday I recharged 30 dollars, but now I can no longer use the account because I no longer have access to the phone number connected to it.My transaction number is: 012KCJ2P5JXL481CEE5EI would also like to update my phone number on the account.Thank you for your attention.

"I am writing this with a desperate heart to request the official release of this skin. I have spent countless hours searching for grip tapes with a similar aesthetic, but nothing compares. I truly hope the Razer team will consider bringing this design to life."

Hey Guys, first time here but I’m in need of a dongle replacement for my Razer Viper Ultimate, unfortunately I can’t find it and I love this mouse is pretty much brand new, but when I go online and I can’t find an original replacement for it, I would hate to have to get rid of it or use it with a cable, can anyone help?