The Razer Armory

Dear Razer,PLEASE release an updated Tartarus with a full analog stick. The keys should be either mecha-membrane like the v2 or fully mechanical. I, like the majority of us, did not like the keys on the Pro. Seriously, the Tartarus v2 was almost perfect, but the d-pad on all THREE of the ones I purchased have issues. Please don’t allow me to buy an azeron, I want to stick with you guys!sincerely, a gamer dad

Hello, I’m experiencing an issue with the microphone on my Razer BlackShark V3 Pro. Compared to my other headsets, the microphone volume is extremely low. When testing it through the Windows microphone settings, speaking at a normal volume only reaches around 6–10%.The microphone sounds muffled and as if I’m talking through a filter, both in Windows and on Discord. The same muffled sound can also be heard in the Mic Preview in Razer Synapse, so the issue seems to be present consistently. I have also tried the beta version of Razer Synapse, but unfortunately that did not resolve the issue.My friend on Discord has also mentioned that my microphone volume is noticeably lower compared to other people he talks to, which confirms that the issue is not just limited to the Windows microphone test.I’m hoping someone can help me find a solution to this issue.

so I found the v3 pro for 45€ more then the v3 and I thought about getting the pro version but is it really worth it cause I don't think that I will use the anc which is one of the main features of the pro version 

I typed wrong is I can’t update my firewarei used the updater download from Razer website I follow the steps replug the keyboard and it starts downloading but the updater crash when it shows around 43% then I try few time it just crashes around 43% after the crash the keyboard will remain I useable and off lights until I replug and it go back to normal but I just keep crashing the firmware update current keyboard firmware 1.01.09trying to update to 1.02.00did anyone have the same experience ,Thank you.

When I have time, I play Rust. 770 hours, mostly on PVE servers… I know, I'm bad :D. What about you?

Hello. Few weeks ago i bought a Deathadder v4 PRO. I was stunning with the Mouse, however this past few days i found a big issue ( at least for me).The mouse clicks 1 and 2 are so large, they almost reach the middle of the mouse, and sometimes on stress situations, when i grab the mouse harder, sometimes i touch with my palm onthe middle of the mouse,and i randomly activating the click 2 of the mouse. This situation triggers not desired inputs on the game, that caused fail situations. Is anyone having this problem?

Can Razer please add mouse functions to the DKS actions? Pretty please with a cherry on top? I just switched from an MCHOSE HE keyboard to the Huntsman V3 Pro TKL. Unfortunately, Razer Synapse has no option for mouse functions in the DKS action list. However, you can bind a single mouse function to the key, so it’s certainly possible to extend that to the DKS actions.Can Razer please add this?

I have created a plugin in SignalRGB to make this happen. If Hyperflux v2 is detected as a dongle. A: Can be connected to it directly Same options as Synapse. B: Gives all compatible mice a new battery optimizer option. When this is activated it forces use of that mouses battery to be watched. It also brings a dropdown to choose what level the mouse is to charge to. When Hyperflux is sent a battery level above the threshold it disables Hyperflux's charging. When the mouse reaches 5% below threshold it enables charging on Hyperflux. Make this happen in Synapse please!

My Blackshark V3 does not charge with its own cable that came in the box.During the first few days it charges with its own cable normally. But then I had to plug the cable into a different motherboard port to charge it. And now changing motherboard port isn't working either. I have to charge it with some other USBC cable.When I connected its own cable the indicator light flashes once in bright green and then nothing but with any other USBC cable it charges normally while blinking the indicator light.So far I only used another Razer USBC which came with my mouse to charge it.Is this normal? Should I claim warrant?

Merhaba destek ekibi benimde aynı sorunum var 1 yıldır sorunsuz çalışan  Model No.: RC30-0378 USB WIRELESS TRANSCEIVER anında görülebiliyordu hiçbir şekilde göremiyorum başka bilgisayarda çalışmayı düzeltmedi yardımcı olurmusunuz garantim devam etmekte ve acil ihtiyacim var Türkiye Antalya vatan bilgisayardan aldım 

Everyone has that one dish they can enjoy anytime, especially when they want something comforting and familiar.What’s your favorite comfort food, and is there a particular dish you always go back to? I’d love to hear what everyone enjoys and discover some new food ideas to try.

Hi all,I may have found the laptop that checks all the boxes for what i want but wanted to ask for input from current users as well as anyone who has knowledge about the 2026 models.In terms of performance and reliability? How well do the 2026 models perform, and would it be safe to use the thin laptop mostly plugged in?Also, what is the longevity of the oled panel? I’m mostly going to be using an external monitor so I’ll turn the one on the laptop off but I’ll be gaming on the laptop when traveling. Whats the lifetime for the panel before it starts burning in?Thank you guys so much for your time!

After buying two of these headphones, I run into the same issue. I tried all of the suggested fixes, and none of them work. I don't even know where to speak to actual support because they replaced it with AI. My headphones will randomly disconnect for a few minutes before saying power on, and working for the next 10-15 before the cycle restarts. I'm genuinely fed up with this just not working. It'll be fine the first couple weeks after buying, then this happens. Anything work for yall? 

Hello,I recently purchased the BlackWidow V4 Pro keyboard and am very satisfied with it. However, I would like to know how to configure custom commands for the command dial located at the top left of the keyboard. Specifically, I want to create custom modes tailored to the games I play, the websites I use, and other applications. Could you provide guidance on how to set this up? I would greatly appreciate a clear and concise explanation.Thank you!

Everyone has that one dish they can enjoy anytime, especially when they want something comforting and familiar.What’s your favorite comfort food, and is there a particular dish you always go back to? I’d love to hear what everyone enjoys and discover some new food ideas to try.

So i have the razer black shark v2 rainbow six siege edition i lost the wireless dongle is there any chance i can buy a new one?? 

My eyes are being assailed by the LED Indicators. If there would be a way to patch in a disable feature for the LED Indicators in synapse that would be much appreciated.

Every input lights up the actuation led indicator (above arrow keys) and there is no way to disable it. The constant flashing into my eyes is unbearable, deal breaker for me.I also have a regular Huntsman v3 pro TKL(not 8K) that does not do this, and that is fine.Sounds hard to believe a 260€ fully customizable keyboard does not have such basic QOL feature.Reviews I have seen did not mention this. 

Just as the title says. I made a YouTube video showing what is going on and seeing that Synapse is NOT saving the adjustments you make. As mentioned in the video, even pressing FN + Tab to adjust on the fly will still default to 1.2mm instead of whatever adjustment you made. Looking around online, I’ve seen a few posts on Reddit and on here discussing the issue, but there has yet to be a fix for it? The only thing that is being recommended is to reinstall Razer. Before a mod comments suggesting what to do, here is what I’ve already done: Reinstall Synapse Reinstall Synapse following Razer Guide Using Drive Clean Up Provided by Razer Resetting the device via the “?” in Synapse  Using guest mode on Synapse Using an account on Synapse Tested on Windows 10/11  Tested on 2 other desktops and my laptop Reformated my computer  Tried my brother’s Huntsman V3 Pro on my setup Tried adjusting via FN + Tab  Tried Synapse Web Beta Tried Synapse V3 Tried Synapse V4 Updated keyboard firmware Used a d

How many of us with intermittent working issues ? Has anybody resolved this or already received a replacement which doesn’t have this problem ? Thank you 

i was looking at razer’s mice recently in anticipation of getting an updated razer trinity, as my old (wired) naga trinity is aging. i noticed that razer now only offers the razer naga trinity as a wireless mouse, the only wired versions of the naga being a naga with fixed 12 buttons and the left hand edition of the mouse. why is razer only offering the best edition of the naga (and i imagine many of their other models are doing the same thing now), the naga trinity, with only wireless connectivity and not wired? dear razer, wireless peripherals are a major security vulnerability. please continue to offer the trinity version of the razer naga with a wired version. not everyone wants to use insecure peripherals that do nothing but provide a majorly insecure attack vector for cyber attacks for literally no logical reason whatsoever; wireless peripherals are not only useless, they’re literally detrimental.

It looks like there are no more right handed wired Nagas available in the line up. I have no use for a wireless mouse, it’s actively encouraging me to look elsewhere for a replacement. The magnetic side panels are also a pain point. Is there any chance we’ll be seeing an update line up soon?

Hello Razer Engineering Team,I’m a student working on a project about laptop overheating and thermal throttling. We’re studying how compact hardware layouts and fast‑charging conditions can lead to performance drops, shutdowns, and long‑term reliability issues.Since Razer builds high‑performance laptops in slim designs, I’d appreciate any general insight into how your team approaches thermal management, such as: Key strategies for handling heat in thin, powerful systems Materials or design choices that help reduce throttling How you balance performance, cooling, and durability No proprietary details are needed — just broad engineering perspectives to help us understand real‑world thermal challenges.Thank you for your time and consideration. Sincerely, Daniel

hi i was moving house and seem to of missplaced and lost my usb dongle for the mouse the bluetooth isnt working the best and wondering what i can do to get another one?! or if there is any place to get one or if its covered by anything 

Hammerhead V3 X HyperSpeed, Synapse 4.0.503. THX Spatial Audio's "Launch" button in Synapse does nothing no window, no error, nothing.Traced it down to the source: THX launches via C:\Program Files\Razer\RzAppEngine\1.14.0.0\rzappengine.exe -url-params=apps=spatial-audio (a legacy Chromium-based engine dated 8/29/2019, installed from the standalone RzAppEngine_installer.exe inside "THX Spatial Audio Setup"). Its debug.log shows this on every launch attempt: ERROR:registration_protocol_win.cc(84)] TransactNamedPipe: The pipe has been ended. (0x6D)ERROR:registration_protocol_win.cc(56)] CreateFile: The system cannot find the file specified. (0x2)ERROR:crashpad_client_win.cc(130)] crash server failed to launch, self-terminatingThe installed 1.14.0.0 folder is genuinely missing crashpad_handler.exe every other same dated file is there, just not that one.What I've tried, none of which fixed it:- Full uninstall/reinstall using Razer's official Driver Clean-up Tool + fresh Synapse download- C