The Razer Armory

About 2 hours ago, I try to change marcros，but the Synapse 3 was crashed.And it was changed.Then few minutes later, my viper V2 pro turned off and only can use with wire.In Synapse,I saw it has 100%power.When i cut the wire,my mouse close.PLEASE HELP ME

This is how my microphone is displayed.I hope there's a solution to my problem, because I don't want to throw away my microphone.

Set my mouse on the charger and went afk for ~2.5 hours (leaving the pc on) and the mouse only charged about 10%, is this normal? What’s the expected charge rate for this combo?

Do they sell any keyboard with ES Layout? Like Razer Huntsman v3 pro

I’ve bought my Razer Opus X a few days back and decides to do a firmware upgrade using the phone app. By accident I closed the app while the firmware waas being installed. Now the headphones show no sign of life, can’t power them on nor charge. I think I may have bricked them. Do they have any factory reset button combination? I have already tried volume up and down + power button as I found that is the solution for the Razer Opus. Do you have any knowledge about this? 

So basically the right click and left one don't do anything. Everything else work (dpi changes, profiles changes, scrollwheel and it's button, side buttons as well, it gets recogniced by synapse and all.) Can you please help? I tried update the firmware, uninstalled the mouse from windows but nothing works. Has to be something of the mouse because y tried another and it works just fine. 

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we had a issue where we could not stream from the xbox while the blackshark v2 was connected, we managed to update the headset through the razer site while connected to the computer. after the update the streaming part is still not working, but now the mic is not working either, the xbox finds the mic it just does not receive any sound. so now were stuck with no streaming and no mic. any suggestions for this?. btw the headset is working fine when connected to the pc, and yes we have tried the dongle on both xbox and usb while connected to the xbox.

I can't register my headphones; it says they're already registered.

I recently got a Razer Nommo V2 and there was a firmware update. When I try to run the update and error pops up saying  System.DllNotFoundException: Unable to load DLL 'RazerEffectInterface.dll': The specified module could not be found. (Exception from HRESULT: 0x8007007E) Any help?

Since the update and the change of synapse 3 to synapse 4 and the 2 separate programs my rgb doesn’t sync as it should, when i turn on my pc the fans stays off and i have to manually restart the controller and set the colors i want. Anyone has allready had these problems, is there a way to go back to Synapse 3 ? Thanks for your answers. 

I bought razer 18 with rtx 5090 and 64 Gig RAM, on 7th August and last night on 21st August i found 11% discount on it. Today I check for price adjustement. the store says yes they will do but with 14 days. Today is 22nd August its 15th day.

Hi, I was about to buy these headphones on amazon, and i know Bluetooth is in the items title so this question might be a given, but im wondering if these headphones would connect to my Samsung 21. It doesnt have a headphone jack by the way 

Hi all, I can only apologise if this question has been asked many times before, I have tried to register my headset, but the product number is not being recognised, i have tried to make contact with razer on their chat facility, but the button is greyed out so i cannot, i am trying to setup up the headset to use the pc dashboard  so i can  changes settings etc, I have the app setup on my iphone., is there anything else i can do please.

My understanding from the text on the left side of the THX window is there are supposed to be more profiles for supported games but all I ever get is “Stereo” and “THX Spatial Audio”.Why?Where do I find the game profiles?Headset is a Barracuda X (2022) 

Купил данный наушники год назад, за время эксплуатации почти через месяц сломался провод который лежал в комплекте для зарядки type-c, через раз срабатывает регулировка громкости, последняя капля моя была после чего я решил написать в поддержку так это лопнул пластик в 2 местах и я не знаю где достать запчасти на замену лопнутых (в местах держания колонок) помогите чем сможете 

Hey guys, didnt see this problem at my search so i open this thread here. I just bought the Blackshark v2 Pro 2023 and everything is fine so far except for one thing.If i turn of the Headset, the windows audio output doesnt switch automaticly back to speakers.I just tryed things to solves this problem and realized that the headset output dont turn of in windows settings if i turn the headset of. it just turn of if i pull out the dongle and THEN the sound also switch like it should.But i really dont want to always pull out the dongle tbh, does anyone have an idea to solves this issue?Thanks in advance!

Hey everyone,I’ve been buying Razer gear for 10+ years—overall I’m happy and I really love their haptics. On a side note, I still consider the Kaira Pro almost ideal in terms of HyperSense feel, but my right yoke cracked. If I can’t get my Kraken V3 Pro working reliably, I’ll probably look for a used Kaira Pro.Now to the Kraken V3 Pro issue.I found similar user reports and read that a firmware update might help. After a bunch of attempts (the updater was finicky), I actually managed to bring them back to life used them for one day, and today they shut off again and won’t power on. Reflashing doesn’t help anymore. I paid (~$279); the warranty expired a month ago, and there’s no official support in my country.What’s frustrating: I haven’t seen any official comment from Razer on this apparently widespread problem—only the standard firmware steps (including the Power + HyperSense ~9s hold) and generic “charge and try again.” Meanwhile I keep seeing forum/Reddit posts about won’t power on /

Did they fix the mic on the v3 pro? I heard even with the new EQ it still doesnt sound as good as the v2 pro (2023)Anyone upgraded from this headset? 

 When I select the Razer USB sound card from the Windows 11 settings and select the device default effect from the sound enhancements, there is no sound from the headphones, and when I try to watch any video, the video does not even start.

Hi can you help me replace my number?I lost my phone nor do i saved the back up codes for me to recharge but i cannot change it and how do i change it using my email only?:(

Just thought I'd  share, but since Razer and XBox won't allow me to unpair my Kaira Pro headset from my console unless I do a hard reset on my console, I'm done with Razer products.  Good bye.

Having issues with my G16 laptop I got recently. Lots of overheating, performance a downgrade from similar thin laptops.The one good thing is it can run on a 100w charger with reduced performance, but still pretty capable (80, 90 fps on red dead 2, 1600p, medium/high graphics). Recent updates to Nvidia have borked this though.Anyone with a Razer, preferably with a 5080, able to run it on 100w? My preference is to have it for travel. Huge power bricks make travel hard. 

I am not able to register my DeathadderV2X for Warranty. I bought it from Amazon, and it says my serial number is not recognized.

Were to buy ???? Razer Deathadder V2 pro wireless ( im in Canada ) i love the design of the Deathadder but i want the V2 because of the 2 top buttons. help