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10000 Threads
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Taipan1991Insider Mini
asked in General Discussion
Wolverine V3 Pro connection issue

So we need to be honest about Razers lack of customer service, build quality for a supposed pro controller with a price tag of GBP200.00. My advice don’t buy it!  I’ve had two new V3 pros in the past two months. Both controllers have the exact same worsening issue when wired. If you move or sometimes even slightly touch the wire when wired the controller will disconnect mid game and cause serious problems. The problem now has evolved into random mid game button switches and total loss of connection.  So let’s now talk about Razers customer service…. One word disgusting! I have an ongoing email thread of over 50 separate emails which on every reply to email is a new robotic support agent that doesn’t know what the hell is going on! they want me to send the controllers to them for warranty fine they provided pre paid FedEx tracking label (international). So off I go two weeks ago to my local FedEx drop off point parcel in hand and to my surprise not one FedEx drop off point will accept t

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Hakk4ii
Hakk4iiInsider Mini
asked in Razer Gold & Silver
Houve um erro inesperado. Recarregue a página e tente novamente.

I was finalizing the payment, when I was asked for two-step authentication by sending an SMS, however, it shows an alert with the following sentence:"There was an unexpected mistake. Reload the page and try again.".I'm Brazilian, I've changed browsers, put private mode, tried also on my cell phone and nothing worked.

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Hakk4ii
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Franc3ssInsider Mini
posted in Razer Gold & Silver
RAZER KRAKEN V4 PRO

Hey! SO i recently purchase the razer kraken v4 pro, but however i  have noticed that the volume is so quiet? and not only that i find the surround really unoptical, like left and right audios aren’t there even in thx mode. Games like counter-strike, and call of duty were i require to hear footsteps are so slight and dimmed and for me to actualy hear it i need to go to maxium volume!!???. For example im turning the volume nob all the way to 70-100% on windows just to hear things clearly and fully. I fiddle with equalizers and enchahments but this just hasn’t been working does anyone know an idea or a solution? because if this how they are im going to be really unsatsified…..

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deleting_error.404Insider Mini
posted in General Discussion
Sanrio Headsets

I recently bought the Hello Kitty and Friends Headset, as well as the Kuromi one. I love both of them, so much. I think it’d be amazing if they did other Sanrio characters. I think a Little Twin Stars headset would be cute! You could have Kiki on one side, and Lala on the other.

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Burlywoodhitpulse530
Burlywoodhitpulse530Insider Mini
asked in Audio
Nari dongle with Nari Ultimate?

Hello, I have a razor Nari Ultimate but my dongle has stopped workingI see a dongle of a Nari on a second hand website. Can this work with my Nari Ultimate? Kind Regards,Frank Vermeulen

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Burlywoodhitpulse530
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daorangegamer99Insider Mini
asked in Audio
Razerblackshark v2 pro (2023) keeps saying "bluetooth connected" with blue light but no bluetooth is connected

I only ever use my dongle with the green light on the headset but recently it keeps randomly saying “bluetooth connected” my pc bluetooth and phone is off and it has never been connected to either of them. It has only ever been connected via the dongle. Anyone know how to fix this?

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headPEARLGreenYellow834
jericgallano
jericgallanoInsider Mini
asked in General Discussion
Why is garena shells out of stock?

I just talk to customer rep and says that garena shells were Out of stock.

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LavenderWebeasyheaven363
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ventureCadetGreyville516Insider Mini
asked in General Discussion
Toggle Macro not stopping for long macros

I made a longer macro for a game and I set it to the toggle playback on/off but once its more than 5 seconds in I can't stop it unless I end all razor task in task manager.Has anyone else run into this issue or knows if I'm doing something wrong? 

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Apokerlypse
ApokerlypseInsider Mini
posted in General Discussion
Chairs

What are the Razer chairs like.  I have over 20 Razer Periphs, like 3 Mics, Razer case, 2 webcams, 3 mice 2 keyboards, 2 mouse mats, stream deck, leviathan and nommo, bungee, 2x base station, barracuda, nairi ultimate (honestly prefer my corsair virtuoso and Nova PRo). So wouldnt mind looking at the chairs.

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Caleb.M12
Caleb.M12Insider Mini
asked in Razer Gold & Silver
Basilisk V3 problemas de conexion

Mi Basilisk V3 no es reconocido por ninguna computadora, aparte de cuando lo conecto este activa la rueda inteligente y empieza a prender y apagarse, no puedo utilizar el mouse 

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Caleb.M12
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edgefnInsider Mini
asked in Mice and Surfaces
Deatadder v3 pro freezing

My Razor deathadder v3 pro sometimes randomly freezes for a a few seconds. This varies from less than a second to a few secondes. My keyboard and everything still works fine. Its only the mouse. 

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greenvtecdragon
greenvtecdragonInsider Mini
asked in Audio
New Headset

Hello everyonewhich headset could replace my aging Razer Kraken 7.1 Chroma with a clear conscience? Unfortunately, something is falling apart and can't decide.Wireless or wired doesn't matter.Thank you very much

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greenvtecdragon
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LimeGreenrushroad078Insider Mini
asked in Audio
Razer Leviathan v2 not working

My leviathan v2 will not work. It will turn on and but that is it. You can switch it over to Bluetooth but then it will be stuck in that state. I can get it to connect to my computer and phone via Bluetooth but will not play sound. The only way to change it back to source is to do a hard reset with the + and - and power button. Computer will not detect when the device is plugged in. I have tried multiple computers, reinstalling synapse 3 and 4, hard reset, different cables. Is the device bricked? This is the second time happening after removing from power but nothing i try will fix it this time around. Any suggestions? Time to switch back to Logitech?

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retroCapriretro543
Sliproach
SliproachInsider
posted in Razer Gold & Silver
Thank you Razer, Njord and everyone else involved here on Insider

Thank you to Razer,, @Njord  & everyone else working in the background for organising and running these monthly Silver giveaways.Thank you for selecting me as one of the winners of the January draw, Wishing you all the best of luck in the February draw and the future draws.

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Sliproach
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VENOo1gInsider Mini
asked in General Discussion
razer blade stealth logo light

hello, I'm having a small issue with my laptop, the logo on the lid is not lighting anymore, that happened after a windows reinstall. the drivers are correctly installed and the razer synapse and everything is updated. the checkbox inside the software( synapse) is not doing nothing when i tick logo on/off.. everything else working normal, keyboard lights camera and etc... Google search did not helped.. also i reseted the laptop using his own recovery menu. still not glowing... maybe someone knows something about this bug

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KaakwhaInsider Mini
posted in General Discussion
Wolverine V3 Pro- Lack of Real Button Mapping

I just ordered the wolverine v3 pro because it seemed to be the perfect controller, especially for PC which is what I play on most of the time. I chose this over the Xbox series elite 2 because those apparently have questionable build quality and the wolverine v3 seemed exceptional in that area. It turns out, I was right, this controller IS the perfect controller for PC, or rather it would be if the software side of it was any good.As it stands, there is no way to remap any buttons besides the extra triggers and the paddles and these can only be remapped to the other standard, already mapped buttons on the controller. Realistically this makes the extra buttons virtually useless. I have no use to have two buttons that do the same thing. There is no way to remap ANY buttons to a keyboard input. THIS CONTROLLER IS BASICALLY USELESS TO A PC PLAYER​​​​​​​ I truly do not understand why this is even marketed as a PC controller without button mapping, and by that a mean actual button mapping,

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sleekAzureMistsigns482
sleekAzureMistsigns482Insider Mini
asked in General Discussion
Can the Wolverine V3 Pro work on my ipad?

I’m looking for a pro controller that I can play on my pc and ipad.

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sleekAzureMistsigns482
TheEmeraldEye
TheEmeraldEyeInsider Mini
posted in Console Peripherals
Wolverine V3 Pro button mapping is a bit lacking

It would be really helpful if we could remap all buttons rather than just the M buttons. This feels like a pretty basic feature that's missing. Similarly, could we please get the ability to bind the buttons (even if it's just the M buttons) as keyboard keys. That's yet another feature that I sorely miss from my Elite 2. There are a handful of games where it's very useful to have the extra buttons do different things such as in Party Animals which has no inbuilt text chat on console unless you press the 'enter' key. I am now yet again incapable of text chat in the game because of my my controller change. Aside from that, I love my switch to Razer.

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RLPaladin00
RLPaladin00Insider Mini
asked in Console Peripherals
Razer Wolverine V3 Pro Button Mapping

Hey, is it possible to map Lb + Rb to one of the extra bumper buttons? Or any button combos? There’s an option for L3 + R3, why no others?

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Allowed301Insider Mini
asked in Audio
my mute button on my headphone is not working

 I recently bought a Razer kraken v3 X and my mute button does not work :(can anyone help me with that?

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Razer.sushi.boi
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rushMediumRedViolet489Insider Mini
asked in Keyboards
Keyboard's stopped working - Blackidow v3 tenkeyless

Some keys of my keyboard suddenly stopped (spacebar included - I'm using virtual keyboard to use spaces). The issue started yesterday and my ALT, CTRL WINDOWS and SPACEBAR stopped working, only the bottom left ones, the bottom right are doing fine. I have tried every option listed at the website but no luck so far. Please help me

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Razer.sushi.boi
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silogmi1Insider Mini
asked in General Discussion
Basilisk V3 Pro no smooth scrolling

I just bought this mouse and expected a smooth scrolling experience with the two modes and the automatic switching. But when I use the free/smooth scrolling the mouse still scrolls in steps and not at all smooth. Is it possible to change this in anyway? This is otherwise really annoying as stopping the wheel sometimes causes a step backwards and without smooth high resolution scrolling this is a big jump on websites and huge text/source code files. 

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Razer.sushi.boi
azrulea
azruleaInsider Mini
asked in Keyboards
where to find replacement switches for blackwidow lite

So I have a black widow lite storm trooper addition it has orange non hot swappable switch's but I have the stuff needed to switch  it I just need to know where I should get the switch form 

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azrulea
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JuicyJ7Insider Mini
posted in Audio
Activation code

HelloI bought my razer headset some long time ago.Since im playing back shooter games i found out i need to activate the 7.1 sound.But i can't activate the code in the 7.1 app.Not sure if the code past some due some time and isnt available anymore.Thanks anways

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Razer.Aero
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ZelmakInsider Mini
asked in Audio
Troubleshooting various Razer Nommo Pro V2 issues

Hey folks, I’ve had the Nommo Pro V2 for all of 24 hours and already dealing with a bunch of annoying issues.The speakers themselves:When I start up my computer they’re always off/disconnected, is there any way to make them turn on automatically, they’re plugged in via USB that should be possible.  Turning them on requires double tapping the command pod, how would this work for the non-pro that doesn’t have the command pod?The Command Pod:It will not enter command mode, i’ve tried removing batteries followed every guide online, and nothing has worked. Saw another forum thread where they said only returning the pod and getting a new one fixed this. Not being able to adjust its interactions is a deal breaker expecially given how much the price increases to get it in the pro version Since adding the command pod the windows media controls seem to behaving weirdly, not sure if this is the pods fault or a weird coincidence. Chroma RGB:randomly flashes red, this is almost constant, and it doe

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Warmuro

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