The Razer Armory

I paid R$88 (equivalent to U$17) to an account, which turns out was the wrong one, because previously I paid only R$5 (U$1) to another account so I could get a reward. THE PROBLEM HERE IS: the payment was successful,  but the coins I paid (in a game called “Free Fire”) were delivered to the wrong account, meaning I have the coins, but can’t use them! Is there a solution to that?? (Speaking from Brazil)

I recently bought a Wolverine V2 pro which is outside of warranty. Where can I get the Bluetooth receiver?, I’m currently only able to use it while wired. I'm also unable to update it without the wireless receiver. The controller was bought from an individual, so I’m unable to return it or ask for a replacement. I’ve checked the online store along with Ebay but no where seems to carry them.

I’ve bought new Razer Blackshark V2 X and when i’m trying to registate it on Razer ID i have recieved an error that “Your product is already resistered”.

Here are the 2 cases, If I am at Tier 1 and I spend $2000 in one order, do I only earn 50,000 silver since I am currently at tier one?If I split the purchase, spend $500 on first order and get 12,500 Silver, I would then move to tier 2. The 2nd purchase of $1000 would earn 50,000 Silver being on tier two, and the third purchase of $500 would earn 50,000. Totaling 225,000 Silver

There's no buttons to turn off the  motionsync in viper v2 and v3 pro which it makes me so sad that I have to forever using it. It feels so bad when you turn on the motion sync especially the long ttk fps. You can always feel -2ms to track the movement I can tell. Hope you guys can design a simple button for the sync in the synapse4 . Every other 3395 and 3950 does it. Like sorav2 or lamzu. It's kinda disappointed.

Will there be no Mercury color for the Blade 16 nor 18? It would be nice that we got at least a conformation or a release date.

Hello everyone, I have a Razer Opus late 2020, and it won't turn on.When I connect it to the charger, the indicator light shows that it's fully charged, and it connects to my phone and the app.When I disconnect the cable, the indicator light turns off and doesn't respond to the power button.I removed the panel from the left earbuds, disconnected the battery, and reconnected it, but it didn't work.The app shows a 100% charge, but what else can I do?

Good Day,I have a Razer Viper Ultimate that isnt working for a few days now. When plugging in the receiver/dock, Synapse detects it, but not the mouse. When I plug directly to the mouse, it still doesnt get detected, and no power goes to the mouse. I have opened the mouse and cleaned it, disconnected and reseated all the wires, but still nothing happens.I have also tested it on multiple other devices and the same happens there.Could the PCB be the problem in this case?Any help would be greatly appreciated.

Hi,Trying to update the firmware for my razer naga chroma mouse (RZ01-0161) but I can’t find this specific one in the list (https://mysupport.razer.com/app/answers/detail/a_id/4166/~/software-and-firmware-updates-for-razer-peripherals). Any other way I could update the firmware? Hoping this might fix some issues, my mouse keeps dropping out after the last synapse update (think it was a week ago), can’t play a single game like this. (I’ve done the calibration, turning off calibration, resetting mouse, different USB port etc).   

Hi ! I need help, I have a razer V3 tournament edition for Xbox, just got the controller and I really like it... But I have a big problem, it disconnects randomly, I want to know what to do to fix it cause it's frustrating, I read many people have this problem but I don't see any solution, I want advice before buying an expensive cable  to see if that solves the issue ... Please let me know 

When I'm running my macros it runs fine for the first 30min-1 hour then it suddenly goes in less then half speed until I stop the macro, then restart it, it works fine for way less time then the first time but goes slow after about 5-15min, reset my pc and this restarts this loop, On the previous synapse I could run macros for over 8 hours on end and it wouldn't slow down or fault until I stopped it. any ideas? 

Hi, since today my mouse button 3 dont work when razer synapse is off, but when i open it is working what’s happened? I think this is Razer Synapse error. All Drivers updated from my mouse and i tried to reset my mouse. This started from today.

I'm from Spain. I've been buying Razer products for over 15 years. Keyboards, mice, headsets... I love the brand, and even though there are sometimes problems, they always manage to fix them with an update.I'm currently looking for a keyboard.I would love the Razer BlackWidow V4 Pro, but with full size and interchangeable keys.I don't like wireless keyboards; I prefer wired ones.I have seen the Razer BlackWidow V4 keyboards, but I have only seen them with yellow switches.My questions are: Why do the new Razer products only seem to be available in other distributions and not in Spanish?   Are you going to release high-end keyboards for Spain as well, or are you only going to make them in American English, British English, etc.? Depending on your answers, I will honestly have to change my mind.It would be very uncomfortable to type with the letters changed and some missing, having paid €100-300 for the keyboard.

then i launch black ops 6 on pc it makes my sound muffled from what i know. what  i used to do with my old headset i would disable hands free telelpony. but then i do that to the blackshark the headset stops playing any audio even if i turn the headset off and on. does anyone know a solution for this?

Hi everyone, I am hoping that someone has already run into this issue. I have a Blackwidow V3 Pro keyboard connected via cable to a Windows 11 Pro laptop. When I try to use the wheel to adjust volume up or down, I can rotate the wheel several times without any affect. When I push down to mute audio it works fine. I am on the latest version of the firmware, so I am kind of stuck on what to try next...

Hi everyone, I bought a blackShark V3 Pro PC, but i’ve a question : When i connect it on the USB to recharge, i can’t use Hyperspeed and Bluetooth, it’s normal or a bug or did i forgot to config something ? it’s very boring for me, i need to use Simultaneous Audio Mode every days (For work) Thx for your answers

I want to buy this mouse set but i don’t wanna waste 214 lol

Razer Kraken v3 Pro has audio balance issues when using volumewell on the headset. It literally drives me crazy. The headset does not work properly. The problem, based on discussions here, is massive, and no one is fixing it. Why?https://www.reddit.com/r/razer/s/5bWuVYZwkXhttps://www.reddit.com/r/razer/s/MjSxTLJEm2https://www.reddit.com/r/razer/s/8yOVXkkojT 

I just purchased a:  Razer BlackShark V2 X USB / Product numberRZ04-04570100-R3U1 from Amazon on July 10th, 2025 and received it on the 15th..  Registered my headset.  Received my 7.1 Surround Sound Activation Code.  Downloaded the 7.1 Surround Sound application.  Launched it.  And then…Nothing.The 7.1 Surround Sound application will not launch.(I believe it has something to do with my AppData, but am not sure.) I would  very much like to get the 7.1 Surround Sound application to run on my machine. I have an MSI GE76 Raider 11UE-046US-SG71180H16GXXDX10MA with 11th Gen Intel(R) Core(TM) i7-11800H, 16.0 GB RAM.  I do want to point out that I upgraded from the Windows 10 it came with to Windows 11 Home. I can use the BlackShark V2 X USB just fine in games and applications like Discord.  But, it is frustrating that the 7.1 Surround Sound application will not launch, though.  I have installed, removed , and re-installed it multiple times.  I’ve even uninstalled:Synapse 4 (for my Blackwidow

Hello!I have the same problem, almost. When I lift off mouse, it turns off and I can't click or scroll (cursor is still there). When I put it down, it turns on and my scroll wheel goes up one time. When I change USB port, my mouse completly disconnects(and cursor) when I lift off. Can u help me? 

Hello, when will basilisk v3 x hyperspeed be supported on mac?

RAZER ORNATA CHROMA I bought it. RAZER ORNATA CHROHowever, this keyboard only has numbers. It doesn't write down when you press the keyboard.  

DA V3 Hyperspeed dongle:What is the purpose of the included dongle? If I don’t plug in the receiver and connect directly, will it still reach the full 1K polling rate?