[MONTHLY SILVER] May 2024 30,000 Silver Drawing
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Was directed here from Twitter about giving feedback for the Aether Light Bar. Apologies if this is the wrong forum for this. Just got it today and have some issues with it.Gonna get the controversial one out of the way: While I love USBC, my PC and the USB hub I have for it have no usb-c ports. Would love for it to be usb-a or have a usb-c to usb-a dongle included. Would love a way to mount a web cam on top of the lightbar whether that be a design change in the next version or an accessory (preferrable). Having my webcam off to the side is awkward and would much prefer to be able to have it centered. I don’t like how the capacitive controls become unusable when I have it connected to Synapse. I don’t want to open synapse when I want to change the brightness or the warmth of the light. I’m sure this can be fixed with a firmware/Synapse update which I think would be great.
After 11 months’ use of my first Book 13, the laptop screen panel starts to black out out of sudden. When the lid is open above certain angle, the screen panel backlight will go off. When I close the lid a bit more, the screen panel will work again. However, the workable agnle is very small and unstable. The whole laptop is totally unusuable unless it is plugged into a monitor. Since my first Book 13 is within warrenty, I got an official replacement of a brand new machine. This machine also had some BSOD issues, which was resolved by ANOTHER replacement of the motherboard. However, after one year’s use of the replaced replaced laptop, the screen is Failing again. The screen will not work after the lid is opened over 35 degrees. The panel is 99% black. The laptop is again unusable. So, if you have the same issue, please try HALF open the lid. At certain angle (low enough), you will see the backlight of the panel back on. But if you open the lid any further, the backlight will go out ag
As the title suggests I want to replace my mouse’s side panel as its reliability has declined, is this a service you can provide?
Just i wanna know when i buy on amazon my deathadder V3 i can use warranty and how i can by if it’s possible thank you
Insiders!Mayday, Mayday! We're returning this month with yet another Razer Silver Drawing. A huge thank you to all those who participated in last month's drawing. Your commitment means a lot to us, and we're giving you a virtual high-five for your efforts!How to Enter: Simply reply to this thread, and you’ll automatically be included in our random drawing. The prize? An impressive 30,000 Silver!We’ll also give away 5 random smaller amounts of 2500 Silver to members who reply to the thread.A few things to note:You can only receive this reward once every 12 months. However, if you do get chosen again (randomly) you’ll be rewarded with a smaller amount simply for participating and another winner will be chosen. You must have reached normal rank on Insider. We cannot emphasize this enough. If you’re ranked as Insider Mini, you are not eligible to receive the monthly reward. Every month we select users who are Insider Mini rank and are not eligible. However, that doesn’t mean you can’t par
I have a BlackShark V2 SE that has been great up until Synapse updated today. After the update, the audio is noticeably quieter even with the same EQ settings. Additionally, trying to change the volume of Windows apps using Windows’ own audio mixer or a third-party mixer like EarTrumpet doesn’t work. I can move the slider up and down but the volume doesn’t change, except when it gets to zero, then it gets muted. I have Discord set up to attenuate sound when I or someone else speaks, which also doesn’t work as it relies on setting app volumes to do that.The only way I’ve been able to fix this is by disabling Audio Enhancements in Windows settings for the headset. With it disabled, I can once again control app volume and Discord’s attenuation feature works. However, I don’t get the benefits of any of the Synapse EQ settings or other features.I have tried the following:uninstalling Synapse uninstalling the device from Device Manager installing all Windows Updates updating all audio
Had this thing for 1-2 years, worked like a charm. Then last week the fans stopped spinning with only the pump active. I have been getting pretty high temps in the 60-75 range without the fans, and I was wondering how I can replace it. I know its burnt out because ive triple checked all the connections, swapped cables for sata power, and i dont know what to do. everything works fine exept for the fans. pls help, and i even updated all my drivers and bios. can i get a new one for free if it is broken?
Hi there,I have the Blade 17 2022 model. Trying to connect to 4k 144hz external monitor. But I cannot set the refresh rate to 144hz, but only to 60hz. Seems like this is a common problem. In one of the previous post: https://insider.razer.com/razer-support-45/razer-blade-17-2022-external-display-not-working-after-driver-update-37921?postid=155804#post155804 the answer said they are working on solve this problem. Is there any update? I am still having this problem. This is really disappointing, especially when Razer is trying to set up a high-end brand image
How do I start an RMA/Warranty for my keyboard? Certain keys (mainly the A, but w, t, ctrl and shift are also giving me issues) are either not registering or triple registering making this keyboard useless for gaming and typing for work. I took the keycaps off to clean it and there was no debris stuck or anything like that. I haven’t spilled anything on the board. Haven’t moved it. It just stopped working. I updated synapse and uninstalled it to see if synapse was the issue but that did not solve. Swapped which USB ports it was plugged into on my desktop.I just purchased in January it should NOT be having these issues already…Purchased this Blackwidow V4 Pro new through Best Buy and it is past their return window but I believe razer will still honor a warranty? The website is just taking me in circles. Please help :(
Hey all, I’m using Razer Taichi X570 motherboard and have a graphics card connected via ARGB. I can set static or other effects via chroma with no issues, and sync is working OK. But since the last update (the issue still persists on the current one too) if you run a game with a profile like Diable 3 or Cyberpunk 2077, the profile is not working for the motherboard LED and connected ARGB device, so it keeps the old effect (static in my case), while all other components are changing color perfectly fine. As far as I recall it was working a few months ago.Any ideas on how to fix this or report it as an issue?Thanks!
Order (*Omitted the order number for security purposes) is not associated with my Razer account, and as part of the purchase price, I was supposed to get the new Star Wars game which I did not receive an email about. Can you correct the purchase association, and provide the game that was to be included in the purchase?
hi, i use Kraken v3 hypersense for about a half year and now it started making static noise or making sound like the old speakers when you put your phone too close. any ideas how to fix it? i already updated headset firmvare to 1020
Six months ago, I purchased the Razer PWM Controller and ARGB Controller. They used to work just fine until I started to realize that sometimes when I booted my PC, one or many of the fans would spin at different speeds. This was perceptible because I can monitor my GPU's temperature with my water cooler. Usually, the temperature would be higher since the fans weren't working properly. Additionally, I noticed that the RGB lights from the fans weren't lighting up anymore. So, I decided to check Razer's app (Synapse), and I read the following: "DC CONNECTION REQUIRED. Both micro-USB and DC connections are required for the device to function."To try to solve the problem, I decided to unplug all the cables associated with the ARGB from the fan and its respective controllers, and plug them all in again. It would work temporarily, but not for the ARGB, which means I still don't have light on my fans anymore. As I said before, unplugging and plugging just works temporarily, and it's pretty bo
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