Razer blade stealth screen jitter / shake

Discussion in 'Systems' started by kuba1, Aug 9, 2016.

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  1. kuba189

    kuba189 New Member

    Does anyone else have this happen, where occasionally their rbs screen has a little jitter or shaking episode. Very small movement for just a moment, but it happens probably once an hour no matter what program im using. I got a replacement unit, and it still happens on that one. Here is a video of it happening at about the 3 second mark.
    Could changing the scaling cause something like this? I have my scaling set to the windows recommended 150% (different from razer default).

    https://drive.google.com/file/d/0B6ROK-frYa_nREt6TmYtdktTbVFiWEZsOW1ldHBySEdmSEZN/view?usp=drivesdk
     
  2. RaptureHearts

    RaptureHearts Gamer Geek Girl

    Hey kuba1,

    Sorry to see the problem! Contact our system support team through http://www.razersupport.com/contact-us. Our team will be able to assist you further.

    I apologize for the inconvenience.

    Best regards,
    neow_neow
     
  3. TheGurgeMan7

    TheGurgeMan7 Well-Known Member

    It it a physical shake of the screen, or is it just the projected image that shakes?
     
  4. kuba189

    kuba189 New Member

    Just the image
     
  5. TheGurgeMan7

    TheGurgeMan7 Well-Known Member

    Make sure you have the correct diaplay drivers installed. If its not thay, it may just be a faulty hardware connection and need an rma.
     
  6. JETcoolCoolBlack681

    JETcoolCoolBlack681 Active Member

    @kuba1, I also sometimes have this feeling! Though I am not sure whether it is the image or the display lid itself (I use it on my laps).
     
  7. kuba189

    kuba189 New Member

    I already rma'ed it once for this problem, and the second unit had exact same problem, and same frequency. Unless there are a bunch of other people out there with this issue, i doubt its hardware. I feel like chance of me getting two like this is too low if its not a relatively common issue.
    Im thinking more software.
    Drivers and up to date and it happens when connected to core too (feeding back to screen)
     
  8. Krose

    Krose New Member

    My computer just started doing this a few days ago and its really bad. It is worse when typing, like my screen is freaking out right now. Any solutions? I've already RMA-ed this computer once, I don't want to do it again.

    Note: It only does it while typing, or doing nothing. Any other input such as using the trackpad will stop the shaking.


    Here is a link to a video i made. Any solution would be great.
     
  9. TheGurgeMan7

    TheGurgeMan7 Well-Known Member

    To me, that almost looks like the same reaction that happens to a phone when you spill water on it, and the board starts making uneccary connections. I think that may be more of a hardware problem. If you can rma it, you should ask for a refund, so you can get the new blade stealth with that money, just a sugguestion.
     
  10. Krose

    Krose New Member

    I sent razer an email asking if they would allow a trade up to the new razer blade stealth. Does anyone have a link to a forum about the new stealth? I want to read if it's having all these ridiculous issues I've been dealing with.
     
  11. TheGurgeMan7

    TheGurgeMan7 Well-Known Member

    It wouldnt be a trade up. When you send it back ask for a refund, and use that money to get the new one.
     
  12. huarachebleedsblu

    huarachebleedsblu New Member

    Hi guys, just of the topic for a moment. I just purchased and received refurbished RBS. After removing the packaging and admiring the aesthetic, I quickly noticed a sizeable gap at the back housing just above the rubber strip on the top left to middle. Now I bought this from the razer website and was shipped to Australia. Their warranty claims that I will have to pay for shipping which will a at least $ 120 usd. I'm shattered as this was not what I expected in less than two minutes of opening the packaging. Would using heavy duty double sided tape hold it? After paying for the system, shipping and customs tax this has hit me almost $1700. Paying for shipping again so the technician can re screw the case or perhaps re shape the case is just ridiculous.

    Thoughts?
     
    Last edited: Sep 28, 2016
  13. JETcoolCoolBlack681

    JETcoolCoolBlack681 Active Member

    Isn't the solution obvious? Re-screw it by yourself.
     
  14. huarachebleedsblu

    huarachebleedsblu New Member

    The gap is still there. I think the casing or back plate is not flat hence the reason why it's expose.
     
  15. JETcoolCoolBlack681

    JETcoolCoolBlack681 Active Member

    BLEEDSBLU likes this.
  16. huarachebleedsblu

    huarachebleedsblu New Member

    Yes it is the same. Reading other threads, it appears to be an assembly issue. Sounds like it missed a slot inside to hold in.
     
    Last edited: Sep 28, 2016
  17. TheGurgeMan7

    TheGurgeMan7 Well-Known Member

    Perhaps you could post a few pictures or a short video to give us a better idea of what you are dealing with?
     
  18. huarachebleedsblu

    huarachebleedsblu New Member

    Hope the picture is clear
     

    Attached Files:

  19. RaptureHearts

    RaptureHearts Gamer Geek Girl

  20. JETcoolCoolBlack681

    JETcoolCoolBlack681 Active Member

    So unscrew it, place properly and re-screw. What's the problem?
     
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