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Razer Core Troubleshooting Help

Discussion in 'Systems' started by DarkTecky, Nov 4, 2016.

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  1. DarkTecky

    DarkTecky New Member

    So recently, I've recieved my Razer Core. Once I got it i set it up properly with my GTX 950 inside and then did all the driver stuff. Long story short, my Blade Stealth recognizes the video card and all but it doesn't seem to be using it. Yes, I've selected "High-performance NVIDIA processor" in the NVIDIA settings. But the problem is, I am having around 30 FPS when playing CS:GO on Medium/High settings... I know for a fact this isn't right... can someone please help?
     
  2. Remamian

    Remamian Well-Known Member

    @DarkTecky Have you contacted Razer Support? That would always be the first step, if they don't give you a resolution then I would get your support ticket number and pass it along to someone higher up. You are likely not going to find much help here since this is not a support forum. To get the quickest solution I would start with Razer Support.

     
    John1223 likes this.
  3. TarekHadwa

    TarekHadwa Member

    Case: 00879016

    quickest solution? I been waiting moe than 5 months for a solution!

    https://insider.razerzone.com/index.php?threads/blade-2015-970m-error-code-43.15856/#post-273659

    https://insider.razerzone.com/index.php?threads/razer-has-a-dissapointing-support.17597/
     
  4. chhappy7

    chhappy7 Member

    Have you tried installing the Intel Driver that Razer has on their website, instead of keeping it fully updated? Or have you tried keeping it fully updated? Another person and I solved our problems by doing one or the other. I know they're polar opposites, but yeah.
     
  5. TarekHadwa

    TarekHadwa Member

    Yes, and the same with nvidia drivers, also I tried disabling intel hd in device manager. I tried everything!
     
  6. TarekHadwa

    TarekHadwa Member

    but really 5 months!!! isn't that too much!!!
     
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