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RAZER Cortex not rewarding zSilver from Paid to Play games...!!!

Discussion in 'Razer Cortex' started by imtinan95, Jan 4, 2018.


How many of your RAZER insiders are having issue redeeming zSilvers from Cortex?

Poll closed Feb 4, 2018.
  1. Yes, I'm having same issue and want Technical support.

  2. No, we're good and hope you get your problem fixed ASAP.

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  1. hugosh8kes

    hugosh8kes Member

    Yeah I have the same problem aswell
  2. th3r4pt0r

    th3r4pt0r Member

    Yeah, there's an ongoing issue with Razer IDs. I've started a thread with all the latest updates on the situation.
    Imperial-Eagle likes this.
  3. StainTheRipper

    StainTheRipper New Member

    SAME HERE! Been spamming tickets already because I did everything and I can't feel any support from our Razer Team
  4. imtinan95

    imtinan95 New Member

    No worries, It'll get fixed, I think, in a day or two.
  5. StainTheRipper

    StainTheRipper New Member

    But how about the zsilver we lost for almost 3days? Thats kinda sand considering I have zsilver that's about to expire so I gotta earn fast and cheap
  6. eoin.carroll

    eoin.carroll New Member

    I just checked my zSilver and everything I did yesterday was added to my account. I couldn't check it yesterday, but today I can. It seems like the system is still logging our hours even if we cannot access cortex properly.

  7. th3r4pt0r

    th3r4pt0r Member

    You've had the issue for three days?!! Damn! For me, the issue started yesterday morning and it was fixed by night...
  8. dawid94

    dawid94 New Member

    Im playing starcraft and when i open game i see "earning zsilver" but when i finish playing i dont get any zsilver to my account, fix pls
  9. HyperDark00

    HyperDark00 New Member

    This Just Happened Too Me Too Fix It Close The Game And Restart Your PC it'll work Fine Right After You Do That.

    Just Reinstall it Trust Me It'll Be Fine After That. Also you Have Too Launch The Games From Razer Cortex Not From Desktop or exe File.

    It Takes Some Time To Get Too Your Account If I'm Correct. I Don't Know For Sure Tho So If The problem Resides Restart Your PC And If It Still Ain't Working Download It Again (reinstall).
    Last edited by a moderator: Jan 5, 2018
  10. 91xoL

    91xoL Active Member

    Well probably you are a lucky man or I'm really unlucky, I didn't get any zSilver that I should have taken yesterday (I played battlerite and fortnite but nothing on my transaction history)
    StainTheRipper likes this.
  11. StainTheRipper

    StainTheRipper New Member

    Yeah me too.. we are the forgotten ones by our own team :frown_:
    91xoL likes this.
  12. HyperDark00

    HyperDark00 New Member

    It worked for me.
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