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Razer Kraken Pro v2 - Right earphone not working

Discussion in 'Audio' started by Hsmith15, Jul 26, 2018.

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  1. Hsmith15

    Hsmith15 New Member

    Sometimes in my headphone, the audio used to glitch and I would have to fiddle with the volume control in order for hearing to return to the right earphone. This problem continued for a long time until finally, fiddling doesn't return the audio to the right headphone. I don't know what could have gone wrong or if it is just defective after its use.

    Any advice / solutions are welcome. Thank you.
     
    pancholr likes this.
  2. Predator5

    Predator5 Well-Known Member

    There's a contact issue in the volume controller. It seems that it's gone completely out of contact and there's not much you can do about it. If it's still under warranty you should RMA it, or if it's out of it, I would send it for a repair (should be fairly inexpensive).
     
  3. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member


    Yoh! Have you contacted our support team about this? If so, shoot me a PM so I can check your case. If not, send me the serial number of your headset so I run a partial warranty check and perhaps further isolate the issue. Cheers!
     
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