Synapse wont recognize Ornata Chroma

Discussion in 'Keyboards' started by Gum8alltv, Jan 19, 2018.

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  1. Gum8alltv

    Gum8alltv New Member

    I've got the Ornata Chroma Keyboard but Synapse wont recognize the Keyboard...
    I'm using win10 64bit and I've installed Synapse version 2.21... The Driver installed perfectly and afterI typed in the warranty the keyboard started showingup... but only in the warranty section. I tried to einstal Synapseby deleting my whole Razer and Razer Ornata Chrome folder under users and program files x86. Is there something I did wrong? becaus everytime I tried to install Synapse beta 3 the Installer wont let me. Help is eally appreciated. Bye!
  2. Jenjar

    Jenjar Well-Known Member

    There is an ongoing bug with the Synapse 3 installer right now where it is not letting people install it. Try to delete anything to do with Synapse 3 on your PC since something may have installed, and then you can try to reinstall synapse 2 fully by removing it from your PC and re downloading it from the Razer site, and just see if that works.
  3. deathcurzo

    deathcurzo Active Member

    Yes I had this issue with my Ornata Chroma a few weeks ago when I got it, I already had my kraken installed after using synapse for over a year, I decided to reinstall synapse and reboot. Didn’t work first time, third time lucky! My deathadder the next week installed flawlessly. I hope issues like this are addressed and fixed in synapse 3!

    I need my ASMR now
  4. Jenjar

    Jenjar Well-Known Member

    Synapse 3 has been so much better so far, I have not ran into a problem yet other then the wave effect on the firefly looking odd at first, and that was changed to be like the old Synapse 2 one, and my Ornata never registered first but that was because Synapse 2 was making it confused and overwriting it :stuck_out_tongue_winking_eye:.
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