Razer Support

I bought Razer Krakven V3 X 2 days ago when im just playing there are no noises at all, but when i join any call or play a game with voicechat on i start to listen to a constant Hissing from the left speaker, tried everything all USB ports, drivers etc nothing fixed. Any help?

I need to sell my razer blade 2019 rtx 2080 max q. I just found out razer doesnt want to give me my recovery. what do i do?

Last week I opened an RMA for my laptop for cosmetic issues, I understood with something like this it is out of warranty and I would have to pay. Sent it out middle of last week and they confirmed at the end of the week they got it.       No updates for days on the RMA, then suddenly I got a UPS alert yesterday from Razer that I am getting the laptop back next day air. Took the day off today and waited. Checked status and package was on truck on delivery so was going to get it before noon. An hour before that, I got an alert from UP:S with a hold request from Razer to send it back, At the same time, I get a random request to pay from Razer for the fixes. No notes in the RMA of what they did, no updates, nothing, just a note about my tracking. Frustrated that I took day off from work, I paid the RMA quote. Wanted it back asap.20 minutes later Razer support calls me confirming I paid and that the package will arrive today. I told them about the Hold and they said it’s nothing to ignore i

Hello, is this a (known) bug or a general limitation:When saving settings to On-Board-Memory, the ligthing (in my case: just a simple heavily dimmed static color) is not saved, just the key bindings?!? Seriously???  In other words: Is there any way to change this horrible and energy-wasting default lighting effect, when using the Mouse without Synapse 4??Thx for any clarification!  NB/Background: We are writing a little review and still testing the Basilisk V3 Pro 35K.We found out, that Synapse 4 running leads to (rare) connection and pointer issues. Therefore we tried to save Settings to On-Board-Memory and stop Synapse Software But then the mouse lights up with those bright childish kindergarten lighting effects… 🤪

https://www.amazon.com/Razer-BlackWidow-Wireless-Gaming-Keyboard-PC/dp/B0DD5S8TM8?ref_=ast_sto_dp&th=1i was thining about purchasing this, they state amazon is a truster seller so warrantys should be available, but uve seen many posts stating otherwise, any help would be appreciated!

Im trying to buy Steam wallet code but I coudnt receive any sms code to auth 2. Can someone assist me asap!

I purchased 2 Hanbo aio’s a 240 and a 360 with the explicit understanding that I could easily contact support after I got them and use the serial numbers to request the AM5 upgrade kits as posted in the FAQ of the Hanbo page article id 5779.After getting my aio’s and using the link to support I enter either one of the serial’s and it says products valid and under war. but the submit button does nothing. I’ve tried 3 different browsers and both been signed in and not signed in. How do I contact a support that refuses all contact.Am I stuck needing to contact seller and return products as defective or does someone have another way to get ahold of support?

Recently I’ve noticed the chassis of my laptop has deformed.  I can no longer close the lid flush to the keyboard.Reviewing the forums leads me to believe the battery might be swelling.  This is a safety concern.  

When i turn the knob clockwise or counterclockwise the pc volume does not correspond with the turning of the knob. Lets say i turn the knob clockwise first the volume goes up like 10 then down 4 then up 8 and so on. what can i do ti fix this?

If you could remove my old number, I would appreciate it if you could confirm the removal of the old number so I can add the new one.

I uninstalled and reinstalled Synapse 4, deleted the device on Device Manager. Nothing worked.Device is Kraken V3 (Driver is updated)

Hi,I have a Razer Blade 14 (2021) and Call of Duty Ricochet keeps blocking Ranked with the error:“BIOS Firmware Update Required.”But when I run the official Razer Blade Updater, it says:“Detected components are up-to-date.”The Update button is greyed out.What I’ve already checked: BIOS Version: 1.06 EC Version: 1.03 TPM working normally Secure Boot ON BitLocker OFF Windows fully updated Reset BIOS to defaults Cleared TPM Tried updater with “/force” Fn+R BIOS recovery doesn’t work Razer support download links return 404/Access Denied What I need:Can Razer or anyone confirm if: There is a newer BIOS/EC update for RZ09-0370? The BIOS download links for this model are down? Someone can provide the correct BIOS/EC package? Any help appreciated — I just want to fix this Ricochet BIOS error.Thanks.

Hello, I lost my dongle for my blackshark v2 pros (2023 pc edition, it also has a red box that says Tom’s Hardware Editor’s Choice on the box) and cannot for the life of me find a new one. I tried one off amazon but couldn’t get it to pair, and have exhausted every idea I can think of. Bluetooth for them is terrible and the audio quality drops severely when I use the built in mic. I paid 200 bucks for them brand new back in early October and would just like to use them again. If anyone could help me get a new dongle and get it paired, I would be eternally grateful.  

Why does it say that this product is already registered when I try to register my Razer headphones? Please help me

So I have razer deathadder v3 and after one of the new updates macros stopped working correctly The exact issue is if you have macro that consist of other macros only the first one will play and thats it like theres nothing more on the listIt worked fine before I've updated the razer softwareVersion Razer Synapse 4

Bonjour,Je vous contacte concernant une souris Razer Cobra achetée en France. ( actuellement à l’île de la réunion )Le capteur est défectueux (curseur part dans les coins, tracking erratique), même sans Synapse et sur surface propre.Je n’ai plus la facture, mais j’ai une photo du ticket promotionnel avec les dates de vente,ainsi que le numéro de série sous la souris (voir pièces jointes).Étant donné que la panne est anormale pour cette durée (~1 an),  je souhaite savoir si une prise en charge ou un remplacement est possible.Merci.

Hi All,  I just updated my laptop from an Intel Mac to the new m4 series. My mouse worked absolutely fine on my previous machine but now will not connect via bluetooth to the new one. I’ve tried to reset the mouse and pairing mode etc, it shows up in bluetooth devices but when I click connect it just spins and eventually times out. All the usual remedies I have found here and online haven't worked yet. Wondering if theres some extra steps I should try? I’d really like to not carry around a dongle just to keep using the mouse with the 2.4 usb a. Any help is much appreciated.  

I needed to pay over $100USD to get a replacement for a faulty mouse, with the promise that I would receive a refund if I send the original mouse back or destroy it within a certain timeframe.Now support is not responding to my emails.I want a quick resolution of this issue. I am not going to be paying this money, I will be charging back the money I gave for the replacement I was owed if I am ignored. Please lets sort this out.

Recently bought a Razer Huntsman mini, It seems to be reporting in at 100 MS response time and 45 HZ. I have no clue how to fix this. Any Ideas?

 I can't set the EQ at all. 

Everytime its happens something,  a blackout mainly, my side buttons stops working, and i need to install or reopening synapse to it work again.Its dont have a onboard memory? how to save something on it? 

I just got this mouse on christmas not even that old just a couple of days ago just straight up does not wanna work any more for sume reason. Does anyone had the same problem or just me?

Hello, when I want to choose to pair my mouse with the dongle, it says that I have to downgrade the firmware… So i cannot pair viper v3 hyperspeed with the dongle. Can you correctly update the synapse? So we can all pair our devices...  

Can I get a replacement dongle for my barracuda x and I was wondering why the light turns on but the system turns on like when it's charging the light goes from red (wait a bit) then turns green then I take it off the cord it doesn't work if I keep it on the cord it doesn't work and as well can u see if y'all have any replacement mics ( I think there 2022 model I'm 99.9% sure)

I keep charging the earbuds for hours then its not lasting for an hour of use and the right earbud has some charging issue how a 200$ earbud not lasting more than hour after charging ot for hours!! Thats not acceptable please help me what to do!!