Razer Support

ok guys first of all tell you guys that i love your periferals , i have been using them for more than ten year , having de headset krakenn ,  the mouse razer naga trinity , wich im thinking to change to the wireless one , and the razer black widow v4. And the thing is is that i also have a mouse pad the Razer Vespula | RZ02-02180 , but in chile dont sell them anymore , and mine its already to worn out , so i would like to know if you guys have any idea or can help me in any way,

Is it possible to upgrade Windows Home to Pro on a new Blade 14 using Microsoft Store (digital license) or do I need to do a manual upgrade using a product key?

Hello,i got the Razer BlackWidow V3 Tenkeyless with the Green Clicky Switches.Would it be Possible to buy the Razer Mechanical Switches - Yellow Linear Switch and replace the Green switches on my keyboard with them or would there be problems?Thank you for your help,best regardsMortooz

My order is stuck on pending, support won't answer and it's not possible to get my money back. What should I do???

*Image has been removed for security purposes.The order stuck on pending after payment done, can someone help me

If the code has already been used, log into 7.1 Surround Sound. I am trying to register my Razer BlackShark V2 X - Esports Gaming Headset for the 7.1 Surround Sound activation code and it tells me it is already registered. I just bought this awhile ago second hand and purchased 2 the same headsets the other one is USB type and the other one is 3.5mm as a gift. Need help on how to have a new activation code. Quick heads up - the 3.5mm is not registered yet as per the previous owner. Previous owner of the headset doesn’t have the activation code either for 3.5mm. He had the activation code on the usb type, I tried it and it wont proceed. it says license code has already been used.Please help!

I need help please I tried everything nothing works 

Hello everyone. the problem with my razer blade 14 2022 has not been solved for 2 years now, I have not been able to fix this blue screen error indefinitely. I tried everything that razer support suggested or advised, even I changed the ddr. but I still couldn't figure out the problem. If anyone knows how to fix this problem, please prove it.

The notebook works flawlessly during regular operation. However, the following issue occurs intermittently:    •    After shutting down completely, the device remains entirely unresponsive upon the next attempt to start—no reaction, no LEDs, no fan activity, no display.    •    Plugging in the power adapter (with or without the battery) does not have any effect; the device cannot be powered on.    •    The only way to revive the notebook is to open it and disconnect the internal battery cable from the motherboard, then reconnect it. After doing this, the notebook starts immediately and functions normally.    •    During normal usage, the battery lasts about 4 hours, is reliably detected, and charges as expected.The problem occurs irregularly and does not depend on how long the device has been powered off. Performing a “power reset” by holding the power button with both the battery and the adapter disconnected does not help either.

Hello everyone. the problem with my razer blade 14 2022 has not been solved for 2 years now, I have not been able to fix this blue screen error indefinitely. I tried everything that razer support suggested or advised, even I changed the ddr. but I still couldn't figure out the problem. If anyone knows how to fix this problem, please prove it.

I bought a razer gold 3 card of $100 x1 on a site OZON.ru.com from a vendor VALVE one of the card pin are not complete the E-code is 13 instead of 14 and i got an error message while redeemimg it now, i was aksed by the vendor to caontact razer support and get a proof of default card from themand still no response yet from razer☹️  

hello

 I can't access my old mobile number. I want to change my mobile number but I can't remember my backup code.

Please. Help me i cannt get OTP first . M login with facebook now i cannt get otp nd cannt  working pin 📌 how can i change pin 

 Yesterday night during a live show I noticed that the trackpad button was stuck, and that it was heavily bent. Now that I’m back home I’ve removed the battery and I must admit that is kind of scary, it seems about to explode! I use this baby professionally and I’d like to get it in working order as soon as possible, any suggestions where to get a new battery? Thanks EDIT: for some reasons I’m not able to attach photos, link to my G Drive HERE

He comprado recientemente unos auriculares Razer Blackshark v2 pro para PC inalámbricos. Los compré en Amazon España. al intentar registrar el producto no reconoce el numero de serie, (S/N: XX )me dice que pruebe con las letras I, O en sustitución de 1, 0. He fotografiado el número tanto de los auriculares como de la caja y he probado a escribirlo de varias maneras, pero no lo acepta, dice que es erróneo y no puedo registrar mis auriculares.

As stated won’t connect with USB cable to PC at all. Will connect to my cell phone with BT but no audio comes from the speaker. Already have tried different USB cables, hard reset (Power & volume buttons pressed at the same time.) & even different outlets. I have seen its a known issue with these sound bars wondering if anyone has had any luck with no audio.

ID bytevillePurpleNavy416Gmail (removed)Birth (removed)Full name (removed)HP (removed)New (removed)C (removed) 

Hello!I’ve been using my Blackshark V2 for about a year now, absolutely loved it… so far. Now for about a week now i’ve been experiencing lots and lots of random bugs that go from mildly annoying to really really bad. Here’s a small list just from the top of my head: Worst one: Sound randomly goes extremely loud to the point of it actually scaring me. This for example happens when i play various games. Browser tabs in the background even lose sound. Fixed as soon as i tab out. If headset disconnects briefly due to losing connection, as soon as it reconnects sound is really dull and quiet until i cycle through all equalizers again. Sometimes random programs like teamspeak pick up my microphone but mic sound isn’t working even though it works in other programs at the same time. Randomly very very dull sound. Loud crackling when i’m a little further away on my mic, annoying everyone i’m talking to. Mic peaks as soon as my voice a little louder, only fixed by aggressive “voice normalizatio

Not only are the products buggy and overpriced, but the software is just as bad and somehow the customer service is even worse.  Commenting on a forum about this seems to be promoting their mods to close the conversation and push it to individual support (which remains unresponsive) so they're literally silencing the discussion about their poor customer service  and tech support. Just keep buying the products and don't worry about it the actually work or not.  Current public opinion of Razer is no secret and yet they have managed to achieve a staggering level of willful ignorance towards the ongoing issues plaguing this once great brand.  After many years as a devoted Razer customer and several devices, I'm moving on and I suggest we all do as well. Razer has fallen far from what gained them the fame they enjoy. They're not earning it anymore.  Anyone still dealing with Razer, I wish you the very best. You'll need it. I'm moving on in search of a reliable product and company. 

All of a sudden my Razer Blade 15 is lagging horribly on games I’ve played on it in the past with no issues  (Witcher 3 and Cyberpunk).  I’m on Windows 10.  The issue has been happening on and off for a while but now it’s constant.   I don’t even know what information I’m supposed to post here or where to start.   

Hello, I’ve been trying to find a solution for my Razer Naga V2 Pro but it’s getting to the point of me just spending hours and hours trying to fix it. I am unable to use/load any profiles besides my default profile while I have to restart razer synapse over and over again to even get the default one to work “properly”. It keeps getting stuck in an endless loading motion and nothing happens.I can’t even reset it with the “factory reset” option on the top right cogwheel since that option is also constantly stuck loading. My basilisk v3 works perfectly fine and swaps thte profiles within 1-2secs.I’ve restarted my PC multiple times, unplugged, uninstalled synapse, restarted, uninstalled the mouse in device managers, updated the firmware and yada yada yada.I actually start to believe the mouse is defect or does/did anyone else a similar issue. I need help :( 

yesterday I was just watching youtube then out of nowhere there is no audio I went to look at my settings and it no longer shows my head phones and  i did everything to try to make it work again. i went to my laptop to see if its my computer but it wouldn't work so i checked if it would work on my ps5 and it still didnt work and would like some help or something that could help 

I just bought this certified refurbished blackshark v2 pro hyperspeed. It connects to Bluetooth fine. My computer and synapse see the dongle but headset won't connect to dongle. Says device is switched off. And headset just keeps blinking blue

Used my Razer blade 14 this morning and when I came back to it this afternoon, the external monitor wouldn’t display. I just assumed the cable was bad and tried another with no luck. I found that I have gotten the terrible error 43 with my NVIDIA 3080. I tried all of the typical fixes for reinstalling the drivers, rolling them back and things like that. GPU-Z is showing all the expected numbers for the CPU but the GPU has all of the numbers as 0. I’m assuming the GPU is dead. Can anyone confirm or is there another possible fix?