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  • 41,970 Threads
  • 60,244 Replies
41970 Threads
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Jamesakhiin
posted in Razer Support
Razer Kraken TE Mic Sounds Robotic

Hi, I recently bought a Razer Kraken Tournament Edition headset. The microphone picks up audio seemingly fine, however I end up sounding robotic quite frequently, to varying degrees of severity. I've tried turning all Synapse Enhancements off, but to no avail. Everything is set to default as it should be. Any help would be much appreciated.

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J
4 years ago
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Spiderisback
posted in Razer Support
Purchased Rixty US Voucher From Bitrefill But Showing Invalid Pin

i purchased Rixty US voucher from Bitrefill.com after purchase they gave me voucher but when i try to reload it shows this error Invalid Pin code

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4 years ago
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TheCoolPX9
posted in Razer Support
Razer Phone 2 not charging

Hey gamers i think the USB-C port on me phone might be damaged because when I try charging it doesn't work and I need to like bend the cable and now it just wont charge at all and for some reason wireless charging isn't working either does anyone know what to do about this I tried contacting Razer support but because of old covid-19 they ain't respond yet so what do think I can do or do i need to just get my phone replaced.

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4 years ago
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cueball999
posted in Razer Support
THX Spatial - Synapse, no sound

After an update the driver THX Spatial - Synapse no longer seems to be working. There is no audio at all. If I select the driver Razer Audio Controller - Game, this works fine. Is this a bug within the update? Or is there a fix I can apply to make the THX work again?

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C
4 years ago
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xLFerreirax
posted in Razer Support
Razer Thresher Xbox One or Razer Thresher Xbox One Ultimate??

What's the difference between Razer Thresher Xbox One (RZ04-02240100) and Thresher Xbox One Ultimate (RZ04-01480) Mainly about updating drivers. I have the first. Xbox One Thresher (RZ04-02240100) Thx xLFerreirax

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X
4 years ago
K
kiLLedward
posted in Razer Support
Razer thresher ultimate for ps4

I need help I got my new thresher and the setup guide in the box says to set audio format to bitstream but on the razer website the master guide says to set it to linear pcm can anyone tell me what is the correct setting. Thank you

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K
4 years ago
K
KazeBladerzx
posted in Razer Support
My new nari ultimate have cracking and noise sound after install synapse 3

It's happened after installed synapse 3 plz help

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K
4 years ago
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hahns
posted in Razer Support
I wanna take my keyboard to work

Hi there. I just bought a Razer Cynosa keyboard, and I want to set it up at home, then take it to work with the basic light setting I choose. I can't download Synapse on the work computer. Is this possible?

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4 years ago
N
NilsRu
posted in Razer Support
Razer Core X Chroma on MacOS and Bootcamp - LAN Adapter doesn't work!

Hallo dear Razer-Community, First off all, I'd like to apologize if this thread is doubling with some other one! If so, feel free to post a link of the older Thread here and I'll try to link them (first time in the forum) Not to my Problem(s): I am using a MacBook Pro 15' 2019 with a 6-core 2,6 Ghz i7! I am also running the latest OS version and recently bought a Core X Chroma together with an AMD RX 5700 XT 50th Anniversary Edition, so I could get rid of my Elgato Thunderbolt Dock and boost my performance! The card seems to work great so far and the USB port have not shown any issues as well! But the LAN Card seems to have the same problem, that so many other people reported about ever since the Core v2! I am getting it to connect but then after about 10-15 minutes it kicks me out off the network (even though the MacBook still thinks it's connected) and the only solution seems to be a re-plugging in of the LAN cord! I downloaded all the drivers from the Razer site and even tried t

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N
4 years ago
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Mo.Mirko2610
posted in Razer Support
How I can get Gold Point?

Is that a way to get Gold Point apart buying Gift Card?

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M
4 years ago
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RexRaynor
posted in Razer Support
Core X New Setup Issues

Hey all, I'm hoping I'm missing something obvious, and thank you in advance for any help. I recently purchased the Blade Stealth 13 Mercury White edition, Core X, and a Sapphire Pulse RX 580. I followed the included instructions up to the warranty registration part. When I turn on power to the Core X, the enclosure fan fires up, but the fans on the card do not. When I plug the T-Bolt cable into the Stealth, I get a Windows alert to "Make sure the Thunderbolt device you're connecting to is supported by your PC. Select this message..." In device manager and Devices and Printers I see the Core X, but I don't see any indication Windows is seeing the GPU. If I go to the Thunderbolt Control Center, I see no attached devices and the info attached. Did I miss a step? I didn't see any prompts or activity to download anything for the Core X. Running the Adrenalin installer also complains that no device is installed. Possible I just have a dead card? UPDATE: According to support, the RX 580 a

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4 years ago
6
64bitTerms
posted in Razer Support
Wireless Mamba Double-Clicking issue

Hey, so I bought the Wireless Mamba around 8 months ago and recently its left-click started to double click randomly from one-click. I also even updated the firmware to the update that supposedly fixes the double-clicking but it still double clicks. Any help?

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6
4 years ago
K
KernelSarge
posted in Razer Support
Razer Peripheral Help!

I have my Razer Mamba registered but I am unable to modify it's RGB effects in the chroma studio, as it doesn't show up. However, my razer firefly does work perfectly fine, even before I registered it. I tried to register my docking station as well but it says the serial number is unknown. Can someone please give me any suggestions on how to fix this issue?

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K
4 years ago
Kaisia
KaisiaInsider Mini
posted in Razer Support
Razer Synapse 2 Not Launching

Greetings, It's been almost half a year that I have been having this issue where Synapse 2 would never open no matter what I do. As soon as I launch the program, the icon in the task bar goes away and looking at task manager, it just goes away too. I need it for my Razer Naga Epic Chroma mouse. I have tried reinstalling it but to no avail. Please assist, thank you.

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Kaisia
4 years ago
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wyc439hot
posted in Razer Support
Anybody knows why synapse always failed to start

I've tried to uninstalled, then download the newest version, and then re-installed as admin for many times, but nothing changed. Then I found razer synapse service is not working in system process>services, I tried to activate it, but it stoped in 0.000001 second. How can I fix this problem...

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W
4 years ago
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mikeparsons
posted in Razer Support
Razer Naga Trinity left mouse button issue

Hi I'm having a little problem and hoping for some help. My Naga Trinity is about 6 months old and the last month or so I have noticed the left mouse button isn't staying active all the time when holding it down. Example When dragging and dropping with left mouse button it constantly deactivates the left mouse so you have to keep trying over and over again Is there anything that can be done to fix this i.e. clean something?

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4 years ago
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Hmmmm2
posted in Razer Support
Razer Kraken Ultimate Edition wont detect my games

I have a Razer Kraken Ultimate Edition that I got about 3 months ago, I've always kept the THX Spacial Surround Sound thing off because it makes all my audio sound like its being pushed through a thick wool blanket (Not the question I know, but if anyone has a way to improve this muffledness I would gladly hear it). I just got Resident Evil 3 and went, hell why not ill turn it on for the extra spooks, but synapse doesn't seem to recognize RE3 as a program that makes sound. In the "Mixer" Tab in synapse, under the "THX Spacial Surround Sound" tab, many of my programs are there, but not RE3. Since I'm playing it through steam I guessed that maybe it didn't notice the actual executable and just the launcher, but after launching it from its exe it still doesn't recognize RE3. Any help with this would be greatly appreciated, because nothing aggravates me more than a computer telling me something doesn't exist when it clearly does. Also any help with the Surround Sound "Muffled" effect wo

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4 years ago
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RKOKORIN
posted in Razer Support
Fix Avnera AV6301 / Avnera AV6302 ( FIXED )

We carefully watch this video. After which we rejoice at the working headset. If you have questions, ask them under the video on YouTube.

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4 years ago
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Swezyy
posted in Razer Support
Razer Basilisk Ultimate issues - wake up changes lightning and resistance wheel working incorrectly

Hey, title is quite long but I wanted to give an idea of the issues I'm facing the very first day I have my new mouse. 1. Everytime the mouse wakes up after sleep mode, the lightning default back to a horrendous spectrum cycling, no matter how much I save my profile using the Chroma Studio, it always reverts back to that default lightning. 2. As I move the mouse on my desk, the resistance wheel appears to also be nudged a bit because I can feel the change in the resistance in my scroll wheel. I set it to be quite soft yet it becomes hard and annoying as I move the mouse more. Please give me some advice as I'm close to returning the mouse because I cannot stand it, for a product with such a price tag, it's really hard for me to believe this is ok.

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4 years ago
E
Embrr95
posted in Razer Support
Kraken X Assistance

Hey all, new to the forum and razer products in general. I bought a Kraken X the other day, not the USB version, and no matter what I do on my computer or with the headset the mic on it is non-functional. I've tried updating audio drivers, I downloaded surround sound 7.1 and synapse for my death adder, but no matter what the headset doesn't even show up on my computer anywhere. Does anyone know what needs to be done to fix this? Thanks in advance, I'd really love to get this fixed.

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E
4 years ago
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Tibe33
posted in Razer Support
Ornata Chroma How to make the left Alt key work without FN?

hello, i dont know how but sometime my left ALT key work without FN key and other time i need to push the FN key to make it work ... i would like to have it without FN all the time, how can i make that possible ? thanks :)

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4 years ago
R
roody4everInsider
posted in Razer Support
[HELP!] Razer Blade 15 Advanced Keyboard and Trackpad problems

Hello all First things first: Brand new (not even a month old) Razer Blade 15 Advanced Model with 240hz panel. Synapse and Cortex installed. So I noticed while working on general things and gaming that there's a problem when trying to use the keyboard and trackpad in the same time. Once you type something on the Keyboard there's a 1-2 sec delay for the Trackpad to notice double-clicks and clicks in gereal. Moving the cursor directly after keyboaard input works like it should. Does anybody know this problem and how am I able to fix this? It is super anoyying and this makes me want to return the Blade 15.

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4 years ago
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OldLaceCUBICZIRCONIA729
posted in Razer Support
Razer Raptor 27

hello, I don't know if the Razer Raptor 27 is the same as Apple. It's just a screen or i need a tower with the screen ? thanks Franck Widmann

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O
4 years ago
F
FBI911.
posted in Razer Support
My Nari ultimate is randomly disconecting

About every ten minutes my headphones randomly disconnect and reconnect about 1 to 3 times and It keeps happening every single day and I have no idea of what to do I have already tried putting my usb dongle in different ports and nothing has worked.

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Razer.Caziel
4 years ago
M
MikHikkeMad
posted in Razer Support
Avnera AV6301

So my Man O'War just decided to say "Avnera AV6301 is connecting" when i put it in, instead of actually giving me a headset. The only thing i can use this "device" for now is just to remove it again. What happend? please help!!!

3
Razer.Caziel
4 years ago

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