Razer Support

I just purchased Blade 16 2024 with GeForce RTX4070 and every time I boot the system up, it takes a very long time to start up and get the laptop running to a normal state. During the Start up process, everything lags really bad from my mouse cursor to typing the keys for password. it takes 2-3 minutes starting up.I had an 2016 razer blade and my old model despite being almost a decade years old boots up faster than my current fresh out the box 2024 razerblade laptop.Is anyone experiencing the same thing? Please help me find this solution!

I see lots of posts with “How do I create an RMA” but all the answers appear to be “let’s chat in a PM.”That’s fine, and I’ll do that if somebody replies to this post.However, there really needs to be a much more straight-forward way to do this process.  I have a registered product - why is there no way to open a support case from there in MySupport.The support web page where it claims you can create an RMA just takes you in an endless loop between the “support” page and my account page.

I received the Razer Hammerhead True Wireless PRO as a gift around March 2023.However, the battery is fully charged, so even if I open the case and run pairing mode, it won't show up on my 2 phones and laptop. The name doesn't even appear on the audio app. Please tell me the solution. I want an exchange or warranty.

Please I really want you to help me out for my Damage razor gold code so I  

I know this sounds like a very dumb question, but to be clear, I am not talking about the sound of clicking the buttons. I bought a Basilisk V3 last night, and when it turns on, it makes a little click sound. It's fairly quiet, but audible enough for me to clearly hear it's happening. I believe it might be the sound of the RGB lights turning on, but I've had two other mice with RGB before, and they didn't make this sound. However, I've never owned a Razer mouse before, so I thought I'd ask here to see if I should be concerned and consider swapping it for a new one, or if it's normal and I'm just being paranoid.

I cant register my device the code is alredy used i have doccument for my purchase 

i dont know why my headset (razer blackshark v2 pro 2020) just hear from the right side and the left side theres no audio at all.. i tried a lot of way shutting my pc restarting it and trying on other pcs but it still does not work ,even tho i already tried balancing the audio left and right through the windows setting but it still does not work...has anyone exprienced this before and please give me some answer to solve it 

Using the Razer Tartarus for years I could never figure out how to set up the 8 way d-pad. Right now I am using the "4 way" mode in game and it works just fine using up, down left, right in game & synapse. When I switch to 8 way no inputs are detected at all on the default profile and directional inputs in games. Am I missing something? What should be my key-binds in game? Edit: testing and working on gamepad tester, does it think its a controller?

say i have down : for Copy ie Ctrl Csay i have down right for Paste ie Ctrl Vhow to do down right indepeend of down ? Joy stick has advanced opiton of 8 keysImage below 

Hi Razer, i would like to check where can i get this product?

Recently just bought the blackwidow v4 75%. The manual says fn ctrl and num changes the lighting pattern, but mine doesn't do anything at all. Also, I have noticed that when holding down fn, my ctrl does not glow white.Please help.

Brand new purchase. After updating the firmware I have a Zero deadzone drift issue. Is there a way to recalibrate the controller? If not is there any other option outside of getting a new controller to fix the drift?

I bought a Razer Barracuda X 2022 version a few months ago. It didn’t use to happen before but everyday now whenever I start my PC, the volume is not at max level unless I unplug and replug the 2.4Ghz dongle. After that if I restart my PC, it won’t be an issue unless I shut it down and boot it again. I have installed the latest 1.7.0 r2 firmware update but it is still an issue. Any help?

So uhm work 2 weeks good sometimes it disconnected today tho playing ranked valo dia 3 rankup match the mouse just tells me ima gonna go any not respond anymore starts blinking green when u move it but uhm no fix doesnt connect with my laptop either mouse is just wierd cant even update firmware becouse software doesnt detect the mouse and the PairingUtility works at the beginning it detects the usb thingy but uhm at the end it just says pairing failed 

my keyboard is black widow v4 are not typing ,but the rgb are working .when i press fn button the light go 1234 l don't know why help plz, i tried rest it but nothing happened

A friend purchased two pairs of Razer BLACKSHARK V2 X headphones/headsets. He kept and activated one of the headphones and gave the other to me, but when he tries to activate them, he gets a message that the product is already activated. Please help resolve this issue.

hello i register my headset and i don't get any activation code surround7.1 

My Razer Raptor 27 | RZ39-0276 panel broke.Could I get a panel replacement? does razer offer replacements?

my 1 2 3 keys are not working blackwidow ultimate 2016I tried to delete drivers and rebootlooked at the back there is nothing wrong with it mechanically 

it feels like since the last chroma app update this january i can no longer use the volume keys on the keyboard (especially when playing steam games). when i quit chroma, it works again...Anyone else with this phenomenon?Greetings

Hello Guys, Quick question. When I'm playing cs. My mouse sometimes just stop for a split second and teleport on the bottom of the screen. I would say its happen once or twice per hour. I’m using 1000hz pulling rate and tried both 8k and 500 and nothing helped. I also tried blow in to the sensor but didn't helped and I couldn't see anything there as well.  my game running at 400 fps non stop so I don't think it would be any pc issues as it was working just find for past 6 months and my mouse started having those issues in past 3 days. Mouse was bought in April so its only been 8/9 months. since I got this mouse. Can I still get refund on something like this? Also with a refund will they send me money for it or send me replacement? Thank you,

I just received my Deathadder V3 Pro that only comes with the Hyperpolling Dongle and i can't firmware update the mouse or the Hyperpolling dongle, it never lets me press the "UPDATE" button.    

hi, i had a new razer wolverine v3 pro sent to me after a replacement controller due to the last controller having a faulty joy stick. however i can’t re connect the new controller to the hyperspeed usb, their doesn’t seam to be instructions on how to manually pair to the usb. i’ve tried using different usb ports and turning controller off and on. some support please. thanks

Hello, Please excuse the frustration that may or may not come through this question.I have all three emails saved for my activation and proof that I have purchased this app. My MoBo fried and I ended up purchasing a new one and reinstalling Windows 11. I downloaded Synapse 4, where I had initially found out about the THX app, and it worked great with my none-razer headphones. So, it is not a matter of a purchase of something like the Kraken headset. I had purchased it independently from any hardware and it still worked amazingly. When I reinstalled everything and logging in with the correct email, THX said that there was not a valid account tied to the app. I knew that was off so I logged in via Edge, and in my list of products, nothing is listed there. I check for my past orders, and nothing is listed there. However, my paypal shows very clearly the purchase, and the email with the freakin activation code is there. I attempted to put in the activation co

The headband of my Razer Kraken V3 X Ultralight headset broke. I would like to know if it is possible to repair or replace it. The sound still works perfectly.There are previous subjects that finished with PM so I can’t see any solution and I have to create this subject :)If there is no way to repair it, does the same kind of headset exist, but with a spring steel headband?