HelloI'm using Deathstalker V2 ( https://mysupport.razer.com/app/answers/detail/a_id/6119 ) and, unlike to Pro or TKL, there is no firmware updates.I have the last version of synapse 3 (126.96.36.19913)In Synapse 3 i'v created 4 profiles and have less than 45 macros (if that's important).I bind them to a keys for all profiles (about 43 bindins at all),bind F5, F6, F7, F8 to change to my custom profilesand bind F1 for return to default profile.So when i'm switching between profiles (by pressing F5->F1->F6->F7.. or other combination, even selecting from combobox in synapse) the keyboard stucks (lights are also freeze) , unplugs and plugs again. This happens just with less then 10 switches.I'v tried to:1) clean resinstall synapse2) repair synapse3) plug keyboard to another usbHowever, if i save profiles to the keyboard memory, than everything works normally.I'm totally at a loss - the there is a bug in a firmware\synapse or my keyboard is broken?Thanks
Hello, Since the new update my razor app wont let me log in, it shows me an gray screen just similar as this person had (link to old report), I put the same name title as the old report of it and i wish to know if there was a fix for this? I have tried disabling the antivirus and firewall like the tips the old report had, i had no success. Sincerely, Prince
I have a Razer Blade 15 Advanced 2019 laptop with a 2070 RTX Q-Max graphics card. After a recent update of Synapse 3 software, it stopped recognizing my laptop. I can’t see my laptop in Synapse 3 or use Studio because of that. How can I fix this issue?
Hi, I recently noticed that Synapse 3 (and Synapse 2 as well) constantly writes to disk saving logs in various files. I found these paths for now: ProgramData/Razer/GameManager/Logs ProgramData/Razer/RazerCentral/Logs ProgramData/Razer/Synapse/Logs (probably Synapse 2, but still annoying since I'm using both) I did not find an option to disable logging, and would love to, since it's a CONSTANT write operation on my C drive that I do not want happening. Apart from the constant writing, the issue is that these folders just keep growing. Older logs are not auto-deleted, they just keep piling up. I just reinstalled Windows about a week ago and we are already at about 250MB of logs file alone, insanity. I would rather avoid having to fiddle with folder permissions/security/ownership to stop these logs. Please just give an option in the general settings to disable this feature. Thanks.
I changed the lights of my keyboard and after that the app stopped working. First it would open but then crash everything, but now it doesn’t even open. I found the troubleshooting guide and tried to do as it said, but it didn’t help. I’ve performed many clear reinstallations, not working. I don’t know what to do anymore. Please help me.
so this just started for me for the first time and every time I try to open synapse nothing works it will open for a sec and close itself. when i try to log in this is all i get and nothing else. I have restarted my laptop 3 times and uninstall and reinstall synapse and still the same thing. any helps would be nice
I am trying to make a macro that does a sequence of pressing 2-3-4-5-6 and then repeat. It ends up stopping at one number seemingly at random and continually spamming that key until I shut down razer synapse.Does any1 have a similar macro they could share with me that actually works. Ideally I would like to press 2 and have the macro run until I press 2 again. Thanks.
Dear CEO @ Razer,I trust this message finds you well. My name is Ali, and I am a devoted Razer customer and a passionate advocate for your products within the Apple ecosystem. I am reaching out to you today on behalf of a significant and growing community of loyal Razer customers who use macOS.Unfortunately, our shared affinity for Razer's exceptional hardware is marred by our inability to use Synapse 3, Razer's top-tier customization software, which is currently unavailable for macOS. This disparity in service, I believe, is a gap that needs urgent bridging.As a global leader in gaming technology, Razer has consistently demonstrated its commitment to pushing boundaries and exceeding user expectations. This commitment is one of the reasons why we, the macOS user base, have chosen Razer products. We firmly believe that adding Synapse 3 compatibility to macOS would solidify Razer's market leadership and bring in a wealth of opportunities.The number of Apple users worldwide is steadily gr
Im trying to create a macro that moves my mouse 45cm to the right. Pretty simple. I was able to do this in icue with my corsair mouse. I cant seem to do that in synapse. I tried modifying the xml, but i dont know what to put.I use 3200dpi, so i calculated this to be 56693 dots. I could obviously do less, like 5cm and just do it 9 times. How do i do this?
So I’m not entirely sure on how to describe this situation so please bare with me. There is probably an easy fix to my issue which I may be overlooking but here goes.I have created 2 profiles for each of my system and mouse, those profiles named, Default and Gaming.Each of these profiles have custom settings such as mouse DPI, key mapping, fan speeds, and LIGHTING.Now, whenever I launch a game, Razer Synapse will automatically switch my system and mouse profiles to the Gaming profile which will alter the different settings previously mentioned, everything besides the custom lighting I created.For whatever reason, as soon as I launch a game, the lighting on my keyboard and mouse will change to the desired effect for a whole 10 seconds and then switch back to the lighting I have saved on my Default profile. This is strange to me because all other previously mentioned settings will stay in effect, only the lighting will change and I have no idea why.I have tried disabling Razer Cortex, li
when i started my computer the razer account login screen popped up and asked me to enter my account password. When I entered my password, the account settings screen appeared and every time I started synapse 3, it asked me to log out of my account and log in again. So my dpi settings and keyboard lighting are messed up, please help
Hello. I’m new to Razer, using a Basilisk v2, coming from a logitech mouse. I the latest synapse i set the wheel tilt left and right to “Scroll Left” and “Scroll Right”. Horizontal scrolling now doesn’t work in some windows, even if the mouse is over the pane or even if i click inside it. For example in My computer. It works in the left pane, but not in the right. Horizontal scrolling should work with Youtube player inside chrome. When you tilt the wheel to the right, it should jump forward 5 seconds, left should be backwards 5 seconds. Anyone noticed this issue? The old logitech handled horizontal scrolling using the wheel tilt perfectly, even the youtube chrome player.
I know it is not supported and no intentions for mac.For linux it is a 3rd party library, which eats a lot of ram, but doesn’t import my online profile and settings!That’s why I have purchased another keyboard fom other manufacturer. My question is:WHY Razer doesn't want to support MAC?Why Razer doesn't want to support Linux?
I have Razer keyboard, mouse, mouse pad, and added the Chroma Lighting kit. Now Synapse is amazingly slow, or completely unresponsive at times. Killing other software/services doesn’t seem to help Any ideas? Is it spending too much time polling USB devices or something?
I have a problem with synapse. Whenever I turn on my pc, my rgb doesnt work on my keyboard. By that I mean that my custom rgb profile just doesnt work, and neither does synapse 3. I have to MANUALLY turn off all of the processes of razer through task manager and turn synapse back on. I dont know what to do anymore, nothing helped it, and the fact that synapse has so many problems that I cant even find this one anywhere is insane. Does anyone know how to fix this please?
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