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Razer Synapse

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2250 Threads
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truckradioBlueLagoon975Insider Mini
asked in Razer Synapse 4
synapse 4 remove light control

i want to test signalrgb for some time and also keep synapse running. how can i remove light control from synapse ?

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LeDankKnightInsider
posted in Razer Synapse 4
Razer Synapse 4 Crash Situation Update

I recently had uninstalled razer synapse 4 and reverted to razer synapse 3 after hours of trying to troubleshoot issues with razer synapse 4 crashing over and over again but I decided to try to give it one more chance and for some reason I thought, what if I try continuing as guest when logging in? FOR SOME REASON, THIS SOLVES MY CRASH ISSUE. I tried logging in again and IMMEDIATELY the program crashes over and over again. I uninstall and reinstall and  but log in this time to find that, sure enough, it still crashes on startup repeatedly. Uninstall and reinstall and continue as guest- NO CRASHES. So weird I don’t understand why this would be the case, maybe there is a bug with the profiles syncing or somehow my profiles got corrupted or something, I don’t know,… I also don’t know if this will solve the issue long term, and would like to be able to sync profiles or have access to my old profiles saved to my account, but for now at least it seems to work as a temporary fix for the crash

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Terepin
dailyZaffreSHELL578
dailyZaffreSHELL578Insider Mini
asked in Razer Synapse 4
Razer BlackShark V2 Pro (2023), doesn't respond to eq settings

Apparently I’m not the only one with this problem... I bought new headphones for 200 usd, connected them to the PC and synapse, they were detected, but did not respond to the sound settings at all... Equalizer, loudness, noise isolation, and other settings do not affect the headset in any way . The sad thing is that such a small indie company as Razer cannot afford an adequate programming staff. I'm using Windows 11 24H2 latest build.

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dailyZaffreSHELL578
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ventureCoconutvision211Insider Mini
asked in Razer Synapse 3
Macro did not work with my Razer Naga Hyperspeed v2

Dear all,I just created a macro to press several time the letter “H” on my Naga Hyperspeed v2 and bind it on the side button 1. However when I click on the button, nothing happened.I have this message “"Note: Synapse must be running for Macro to work"Thanks in advance for your help!

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freshNewCarJASPER535Insider Mini
asked in Razer Synapse 4
synapse 4

i cant register my device, baracuda x plus 

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FiszPL
Vanguard
leetVioletRYBheat494
leetVioletRYBheat494Insider Mini
asked in Razer Synapse 4
Issue with THX game profiles in Synapse 4

I'm having a problem setting up THX sound profiles in Synapse 4 for a Kraken V4 \ headset. The program has the ability to create separate game profiles and activate THX immersion mode, but when you change the profile for the game, the sound does not change.However, if you change the EQ settings or switch to a different general profile, the sound changes. I also installed the THX Spatial Audio software, and it has separate profiles for each game, including the THX immersive mode, working correctly.From the description of the headset, it follows that THX mode does not require the installation of additional software, everything must be configured via Synapse 4. However, I don't understand how to configure sound profiles in Synapse 4 properly to match THX\mode.Please help me solve this problem.

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ivangrezzo75
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WaughInsider Mini
asked in Razer Synapse 4
Alexa Only Works with US Accounts – A Big Issue for Disabled Users

Hello,Still the same issue with Alexa, which only works with a US account.I am a person with a disability, and I used Alexa on my computer with Razer in version 3 for daily life tasks—something I can no longer do with the new version.I reported this issue months ago (even during the beta), but it feels like the development team doesn’t want to fix it so that it can work with accounts from other regions (in my case, France).This is really bad news for people in my situation—it feels like Razer doesn’t care about disabled users...I am truly disappointed.

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mrkeytak
mrkeytakInsider Mini
asked in Razer Synapse 4
Viper Ultimate Synapse 4 Problem

I installed the new Synpase 4 and saw that some settings my mouse were not working. I uninstalled and reinstalled the drivers but it didn't work. Should I switch to Synapse 3?

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rushDarkCyancentral140Insider Mini
posted in Razer Synapse 4
missing Razer gold card numbers

Missing three digit in my Razer gold card 

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Razer.sushi.boi
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CCELALBEYYInsider Mini
asked in Razer Synapse 4
razer synapse default output device notice

this notification shows up every time i open the app the audio quality is sh*t and sometimes I get an output device named Blackshark v2 pro 2.4 and when i choose that everything is great but idk how to make it show up there is a Blackshark v2 pro (BT) option but when i choose that both the quality is bad and i cant use headsets mic with it. Please tell me how can i make “Blackshark v2 pro 2.4” option appear because its really annoying I have to waste an hour or something for a 160 euro headset ( I use an usb).

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Conewhizz
ConewhizzInsider Mini
asked in Razer Synapse 4
Razer DeathAdder V3 HyperSpeed Stuck at 100% Battery on Razer Synapse 4

I'm experiencing an issue with my Razer DeathAdder V3 HyperSpeed. On Razer Synapse 4, the battery indicator is stuck at 100%, no matter how long I use the mouse. I've tried unplugging and reconnecting the dongle, reinstalling Synapse, and even switching to a different USB port, but the problem persists.Has anyone else faced this issue? Are there any fixes or workarounds to ensure the battery level is displayed correctly?

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Mocobi
MocobiInsider Mini
asked in Razer Synapse 4
synapse 4 bugged for Razer BlackWidow V4 Pro 75%

I just bought the Razer BlackWidow V4 Pro 75%. After connecting it to my PC, Synapse gave me a popup for a new firmware update, which I applied to both the keyboard and the dongle. I then downloaded Synapse 4.Now, I can’t change the lighting or the little screen on the keyboard, and the FN+CTRL combination doesn’t work. After trying various fixes and restarting my PC, I uninstalled Synapse 4 and reverted to Synapse 3. The keyboard works fine now, and I can change the lighting using FN+CTRL + number. However, Synapse 3 doesn’t recognize my keyboard. It only give a popup to download Synapse 4.Interestingly, I had the same issue a week ago when I bought the Razer BlackWidow V4 full-size. The lighting didn’t work, and for some reason, the number 5 key was always blue. Because of that, I ended up returning it.Does anyone know a solution? What can I do?

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FiszPL
Vanguard
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OrigSleuthInsider Mini
asked in Razer Synapse 4
Razer Tartarus Pro no longer responds to keyboard input

There was an update to the Tartarus Pro, and now it no longers to any key inputs. I have raised this as a customer feedback with Razer. Has anyone else had this issue?

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AGWytInsider Mini
asked in Razer Synapse 3
THX Spatial audio STILL not working after Synapse update

I have a Blackshark V2. I used spatial audio all the time, however, Razer decided to update Razer synapse which completely broke THX Spatial Audio for every Blackshark V2 Headset. I have read that they would update the software to fix this new bug, which they have. This update seemed to try and fix this one problem, but they somehow didnt fix it? I restarted everything, went into my windows and went along with the new message they gave me, THX Spatial audio still does not change anything when clicking it, just like before the update

285013
FiszPL
Vanguard
XYZ_2000_
XYZ_2000_Insider Mini
asked in Razer Synapse 4
Customize Battery Warning

Hey, I have been using Viper V3 pro for couple of months now, I was wondering why there isn't any option for customizing when I get low battery warning 

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XYZ_2000_
technoGoldFusionfever356
technoGoldFusionfever356Insider Mini
posted in Razer Synapse 4
Key bind goes back to a wrong setting

I am using razer synapse 4 and a while ago I key binded the back tick to the escape key but I then deleted it. The problem that I have is it came back to that setting. And every time I reset this key bind after a restart of my computer it goes back to the setting with the back tick. Can someone help me fix this ?

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ArcadianPritamInsider Mini
posted in Razer Synapse 3
Valorant game ban because of Raze Synapse

I was using Logitecvh and coolermaster mouse before, recently purchased Raze Deathadder V2. While plugging in the mouse Razer synapse got automatically installed., Thjat was the last software installation I made in my pc. # days back I got an account and hardware suspension from Riot on valorant. While raising a ticket got reply from them that and unathorized software which can gain some added advantage in game have been used in the PC and hence there vanguard automatically gave me a HW and account ban. Looking at the current softwares installed in the PC while I got the ban Razer synapse was the only new software. I tried to get the exact name of the software from them but due to their policies they are not revealing the software name. It is very much dissaponiting and frustating that in a game where I have put a lot of money and time I got banned due to use of Raze mouse. I am attaching the software list installed and the ticket snapshot. I really need some hel to get them recovered

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weeoto
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LeDankKnightInsider
posted in Razer Synapse 4
Anyone else having Razer Synapse 4 crash every time after opening it?

For a while now Razer Synapse 4 was working great and I had no issues with it but today I opened it and it started to crash over and over a few seconds after opening - at one point it looked like it was going to try to install an update but then it said installation failed and crashed. I tried restarting my laptop and also uninstalling synapse and going to the website to download the latest version of the installer and reinstalling it but this also failed. I am running on a razer blade 18 (2024) with rtx4090 and intel core i9 14900hx on windows 11 latest udate

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Dread_IreInsider Mini
asked in Razer Synapse 4
Huntsman Elite on Synapse 4 issues

When I installed Synapse 4 to use with my Huntsman Elite I noticed that I couldn’t apply RGB effects.  I was stuck with the spectrum cycling.  When trying to save a profile, the save slots just showed a spinning icon.  When I switched back to Synapse 3, both of these functions worked again.

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swampshadowInsider Mini
asked in Razer Chroma RGB
"Failed to start" Razer Chroma

hi, i have a problem, the razer chroma stopped running — failed to start? what's the problem? i have windows 11 24H2 

14588
Enforcer_X
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DominoT1tanInsider Mini
asked in Razer Synapse 4
Randomly stops mic from working in Discord

This one is the weirdest bug ive encountered in a program.Ill be talking on Discord and then out of nowhere nope jsut mutes me i have to reselect it in Discord to renable it Never once happened on Synapse 3

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urbancityRhythm791
urbancityRhythm791Insider Mini
asked in Razer Synapse 4
help pls

 Do RAZER BLACKSHARK V2 X USB support RAZER SYNAPSE?

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aykutEZ
aykutEZInsider Mini
posted in Razer Synapse 4
razer synape enhancement not work

I am using razer kraken v3, I formatted the computer and now definitely bass boost sound normalization voice clarity not working pls help

250
aykutEZ
kjc139
kjc139Insider Mini
asked in Razer Synapse 4
Base Station V1 Support

Anyone know if the Base Station V1 is supported in Synapse 4? It was supported in S3 although never appeared in the list of compatible devices for S3.  

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kjc139
gardenbyteMayGreen736
gardenbyteMayGreen736Insider Mini
asked in Razer Chroma RGB
Save Color on razer hanbo AIO

Hi, I just got 240mm Razer AIO, I was just curious is there any option to save the AIO rbg color settings, so I won’t have to manually open razer software everytime I want my fans to turn purple?

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gardenbyteMayGreen736

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