Razer Synapse

Hi,I’m using the Razer BlackShark V2 Pro. When I adjust my microphone settings through Synapse, the sound quality is great and background noise is filtered out. However, these settings are not applying outside of Synapse’s own mic test. In Discord, Windows Sound Control Panel, or any other software, the mic sounds unfiltered and background noise (like keyboard sounds) comes through. It feels like Synapse settings are not being applied at all. I already tried different USB ports, updated drivers, and even reinstalled Synapse, but the issue persists. Things I have already tried: Updating, resetting, and reapplying drivers (currently on the newest available: 2.6.11 Headset / 2.4.1 Dongle) Installing different Synapse versions Uninstalling drivers from Windows and letting them reinstall Testing all kinds of microphone settings inside Synapse Disabling “Audio enhancements” in Windows sound settings for the headset Has anyone else experienced this? Any solutions would be greatly

Since Razer started Chroma connect on mobile. It would be nice if the rest of my system also synced up. To have control over Chroma Connect to my PC would really expand on this. I would like mobile to PC and PC to PC for Chroma Connect apps. Individual control would be awesome but I would settle for just the apps. What about quick affects too could that work? Just a thought!

bonjour, j’ai fait une ereur j’ai dupliquer 1, 2 mes profils sur ma sourie je voudrait suprimer se qui son en double j’ai réinstalé est remi le logiciel a l’état d’usine rien ne marche. les profiles son bien crée et mis dans un dossier mais ou ? je voudrait effacer les profiles qui son en trop et les profiles sur les jeux que je ne joue plus ou se trouve le dossier des profiles aidé moi svp 

So, when I switched over I set the lighting on the dock and no issues.  I went and sync’d the mouse and instantly it went to the OOTB lighting settings.  I went into the mouse, changed lighting - No changes.  I docked the mouse wondering if there was a sync issue - No change.  I turned off/on, rebooted, resynced, et cetera - Still no luck.  I can’t control the lighting AT ALL via Synapse 4 for the mouse while using the dock.  It’s sad that adding more Razer hardware to my mix broke what worked originally with the USB dongle and or bluetooth.  Current setup of gear managed in my Synapse 4 is as follows: Razer Huntsman V3 Pro 8KHZ Razer Mouse Dock Pro Razer Basilisk V34 Pro 35KHope to see this get resolved in a future release / update of Synapse or mouse firmware/driver.  Thanks! 

Honestly can this get any worse,Synapse 4 is just complete and utterly useless.Initiallt the bugs started out as Synapse4 not starting with windows11.Then it wasn’t picking up the hardware at times as well.Eventually i got it to open with many tries. Now today i thought ok ther may have been an update to Synapse4-Oh there was dated Oct25.DO NOT INSTALL THIS UPDATE. It wiped all of my profiles from my devices and to add insult to injury the cloud sync doesn’t seem to be working either.I am giving them 1 last chance to sort this out,already had the usual runaround,will see what comes of that though,but i’m not hoping for much there. Failing that it’s goodbye Synapse and moving on to another brand.I’ve had enough of htis chaotic shambles of a software.

Noticed that my Razer Hanbo 360 has stopped rendering colours (aRGB pump cap). In Razer Synapse it is displayed, but in my computer it does not light up at all. How long ago it has been missing - I can't say. I noticed it only yesterday. All cables are connected. Maybe it's a software glitch at Razer. Please help anyone who has encountered this

I have a 55 second macro that runs 4 times. It is set to play once. There appears to be no way to stop the macro other than logging out of windows 11.  Can I please have a keybind or any mechanisim to stop a running macro after the current step has been completed.Blackwidow V3 Mini HyperspeedBasilisk V3 X HyperspeedRazer Synapse 4.0.14.2506300654

Razer Basilisk V3 PRO is listed as supported by the Mac Preview software.Most functionality works correctly for customizing mouse buttons.However, remapping Mouse Button 5 to a Modifier key has no effect.Specifically, I am trying to remap Mouse Button 5 → Shift, which shows as remapped in the Razer Synapse for Mac Preview but has no effect, i.e. keys typed while holding down the remapped Mouse Button 5 are not uppercased.Also tried remapping Mouse Button 5 → Ctrl and that had no effect either.

I would really appreciate if the devs of Synapse could add support for the Wolverine V3 Pro/Tournament into the Synapse application. The Razer app for Xbox is fairly barebones and I would much prefer to have that functionality built into Synapse instead of having 2 separate applications. It would be awesome if it were treated as a legitimate PC peripheral so we could assign macros or keyboard shortcuts as well as being able to sync RGB with other Razer Chroma peripherals. The Wolverine V3 Pro is a great controller but it feels like it could be so much more on the PC.

After recently synapse 4 update on Nov 14, the left/right sound direction is reversed when thx spatial audio is enabled on my blackshark v2. If I switch to thx stereo, the left/right sound direction is correct. I have tried to uninstall synapse 4 and restart pc and reinstall synapse 4, but the the left/right sound direction reversed issue is still there. What should I do to fix this? Is anybody has the same issue?

Many gamers are switching over to music production like myself, but still want to use a Razer keyboard. Ideally, for music production, you want a low-profile keyboard. Ironically enough, Razer’s newest keyboard release is low-profile, and yet, it’s not supported for Mac! Massively missed opportunity. If you make these keyboards compatible, I will buy one on the spot. I need space on my desk for my MIDI keyboard, and I need to customize my key bindings for my Mac. PLEASE!

In the preview, I have disabled all notifications from Synapse (don’t need or want them) and the red warning indicator is now always on.  This should NOT be an error; it’s a choice.  At worst, flag it yellow saying “you asked for notifications but we can’t give them to you”, but even then I’d like a way to say “I don’t care”.  It’s a (minor) pita to hunt down all the places that you can ask for a notification and turn them all off and annoying to have Synapse continue to tell me it’s a problem

I recently bought a firefly v2 (I know should have bought the pro but was not in stock) and tried to connect it to synapse for Mac but didn’t work so now I am using OpenRGB to change lighting. But my point is the Firefly v2 should be supported with synapse for mac. Like the pro model is on there why not just the normal model. Now I cant sync it to my gameplay. Please Razer if you see this add Firefly v2 support

In the macro module, when I press the backslash key '\', it is incorrectly recognized and recorded as the '3' key instead of the actual backslash key.

Chroma does not intialize MSI mystic light devices until i open CHROMA manually!

Hi, So I have v4 install, I can connect to the socket, I make a session and I give it commands, all are accepted, except...nothing happens on the keyboard/mouse/anything [+] Connected on port 54235[DEBUG] Registration response: {'sessionid': 54851, 'uri': 'http://localhost:54851/chromasdk'}[+] Chroma session created at http://localhost:54851/chromasdk[💡] No game running — setting all blue<Response [200]><Response [200]>[+] Turning lights off and closing session...<Response [200]>[+] Session closed. What am I missing ?

Subject: Global Shortcuts disappear after adding (not saved on refresh)Hello Razer Support,I’m having an issue with Global Shortcuts in Razer Synapse: shortcuts I add seem to be created, but they disappear as soon as the window/UI refreshes or after restarting Synapse.Summary Product: Razer Synapse 3 (updated to latest today) OS: Windows 11 Pro 24H2 (build 26100) Razer ID signed in; cloud sync enabled Devices: Razer keyboard and mouse (can provide exact models/serials on request) Steps to reproduce Open Synapse → Global Shortcuts (or Shortcuts section). Click “Add” and set a new global key (e.g., Ctrl+Alt+F12) → assign action. Click Save/Confirm. The shortcut appears in the list. Refresh the view (switch tab, reopen Synapse, or restart the app). The newly added shortcut is gone. Expected: the shortcut remains saved and works globally.Actual: the shortcut disappears after the UI refresh/restart.What I’ve tried Sign out/in of Razer ID; toggle cloud sync off/on. Close all

When I installed Synapse 4 to use with my Huntsman Elite I noticed that I couldn’t apply RGB effects.  I was stuck with the spectrum cycling.  When trying to save a profile, the save slots just showed a spinning icon.  When I switched back to Synapse 3, both of these functions worked again.

I have a razer kraken 7.1 v2 headset from years ago, been rewired and had 4 earcup replacements but these are the best sounding headphones i have ever had, all the newer versions i have bought just sound weak and quiet compared to them, why is there no support for the sound options on them on synapse 4 ?, its like i am just being forced to buy an inferior product to update to newer which is actually a HUGE downgrade, had many newer razer headsets and gave them all to my kids because they suck compared to these, will legacy be on synapse 4 eventually ?.

The Blackshark V2 Pro (2023) headset I've been using for about a year is no longer working as it used to after I upgraded my computer to Windows 11. Synapse 4 installs successfully and detects my headset, but none of the settings within the application (EQ, THX, Enhancement Mic settings, etc.) have any effect on the headset. I'm very frustrated with this situation. I haven't been able to find a solution. I've uninstalled and reinstalled the app countless times. I've tried every method I can think of, but nothing works. I sent an email about this issue, but no solution was provided. I've been using them like this for a month now, and the headphones are currently very useless. Can anyone in authority suggest a solution? Is anyone else experiencing this issue? Windows version: 25H2 Build 26200.6899Headset Software: 2.4.1.0Synapse Version: 4.0.86.2510030230

Guys im looking to switch to linux will i have issues with synapse or chroma?

мои наушники уже зарегестриованы кем то но не мной

There aren’t any microphone settings in Synapse 4 

Ever since the update I’ve been annoyed with a banner in the bottom right corner notifying me of the sensitivity clutch having been pressed on my Basilisk Ultimate. I know. I did that for a reason. You do not need to tell me. Is there a way to turn this off?

For the love of god please change it back to what it was. I feel like this is trying to force me to download a bunch of addons that I dont need. Im not a streamer and I dont need to see my FPS while im gaming… I could care less. Im struggling to find where I adjust my mouse settings, which should be front and center. I hate this new software and its making me consider moving to a new product. when I try and log into the app and use my google account, it takes me back to the web browser and wont log me into the app… I mean, how dumb is that? Please fix this shit. its very frustrating.