Razer Synapse

There was an update to the Tartarus Pro, and now it no longers to any key inputs. I have raised this as a customer feedback with Razer. Has anyone else had this issue?

I have a Blackshark V2. I used spatial audio all the time, however, Razer decided to update Razer synapse which completely broke THX Spatial Audio for every Blackshark V2 Headset. I have read that they would update the software to fix this new bug, which they have. This update seemed to try and fix this one problem, but they somehow didnt fix it? I restarted everything, went into my windows and went along with the new message they gave me, THX Spatial audio still does not change anything when clicking it, just like before the update

Hey, I have been using Viper V3 pro for couple of months now, I was wondering why there isn't any option for customizing when I get low battery warning 

I was using Logitecvh and coolermaster mouse before, recently purchased Raze Deathadder V2. While plugging in the mouse Razer synapse got automatically installed., Thjat was the last software installation I made in my pc. # days back I got an account and hardware suspension from Riot on valorant. While raising a ticket got reply from them that and unathorized software which can gain some added advantage in game have been used in the PC and hence there vanguard automatically gave me a HW and account ban. Looking at the current softwares installed in the PC while I got the ban Razer synapse was the only new software. I tried to get the exact name of the software from them but due to their policies they are not revealing the software name. It is very much dissaponiting and frustating that in a game where I have put a lot of money and time I got banned due to use of Raze mouse. I am attaching the software list installed and the ticket snapshot. I really need some hel to get them recover

hi, i have a problem, the razer chroma stopped running — failed to start? what's the problem? i have windows 11 24H2 

This one is the weirdest bug ive encountered in a program.Ill be talking on Discord and then out of nowhere nope jsut mutes me i have to reselect it in Discord to renable it Never once happened on Synapse 3

 Do RAZER BLACKSHARK V2 X USB support RAZER SYNAPSE?

I am using razer kraken v3, I formatted the computer and now definitely bass boost sound normalization voice clarity not working pls help

Anyone know if the Base Station V1 is supported in Synapse 4? It was supported in S3 although never appeared in the list of compatible devices for S3.  

Hi, I just got 240mm Razer AIO, I was just curious is there any option to save the AIO rbg color settings, so I won’t have to manually open razer software everytime I want my fans to turn purple?

Only spectrum analyzing works in Croma Studio (and long before that i could use multiple effects on my Huntsman and Tartarus) the problem also existed in synapse 3 Secondly as you maybe noticed the comma and period and enter are not working

Hello. I bought headphones, but the activation key didn't work. Solve the problem and give me a working key so that I can use all the features of the headphones I BOUGHT. I attach the purchase receipt and a screenshot that the product has been received.Мой наушники: Razer Kraken V3 X - Wired USB Gaming Headset - FRML PackagingSerial number ac2246d16402722Product Number: RZ04-03750100-R3M1 

Razer Synapse doesn't see my Razer Viper Mini, but it appears in my product list. What should I do?

I am beyond lost trying to get my Fortnite to work with Chroma. The keyboard sometimes only goes white. Sometimes, it will turn the color of the profile I downloaded, but nothing is reacting when there are things happening in game. The profile seems to work in Windows, though. Synapse is so confusing with the different possibilities of options set for profiles. Do I enable the Fortnite app in Synapse or do I use the Chroma Visualizer? Any help would be greatly appreciated. Synapse 3.9.229.22700Razer Huntsman Elite KeyboardRazer Basilisk MouseProfile I tried loading - https://unrealhero.com/2020/05/20/bugha/#google_vignette  

The last of support from razer on this is just straight up beyond disgusting.does anyone know an app that can use macros with these devices? At this point I dont even care if I have to pay for it, because these people DO NOT HELP! Forced to move from synapse 3 to the new Beta. But then turns out the new beta app doesnt keep keys pressed from a macro set to Play Once. It releases the key at the end of the marco even with no command to lift the key.okay fine. I went through the work of redoing dozens of marcos to fit that. but now as of yesterday, the app was updated, and now it wont hold the mouse keys either at the end of macros!and they is the last straw for me. it has now severely screwed me over again, and this time there isnt a work around to change to macro to accommodate for it.These devs NEED to get the function back in for the keys to be KEPT ON HOLD when told to, and no release until given the list key command.

I have a Katana Psu is 1200w. I tried to connect its ARGB to the ASRock Razer co-branded Z690 mobo, but it quickly became loose, causing the cable to fall off. I also wanted to connect it to the Razer Chroma Controller, but it still did not appear in Synapse 4. The worst part is it doesn't even show up in the controller. It's just like a standard PSU.The PSU is in one of the two, but one has not been identified, and I'm not sure which. The other is empty.

Hi all,I am a Razer keyboard, mouse, mouse pad user, all of them have chroma support, I also have a Philips light strip hue gradient for my monitor. I cannot determine the capture areas of the LED strip in the Philips application, the software captures colors from certain areas according to its own mind, but I can specify the area I want it to capture in the Razer application.My problem starts exactly here, Razer is color capture does not give vibrant colors and the ambient colors are constantly flickering, it bothers the eyes even if I set the sharpness setting to the last setting.In Philips' own software, the colors are quite vibrant, very soft transitions are never disturbing even at 100% light and the sharpest setting, but the Philips software does not allow me to select a region. From here, I call out to the Razer software team, correct me if I am wrong, but I do not think I am wrong, so please revise this ambient mode and release the corrected version. May

Razer Synapse 4 on Windows 11 is not working.I did a clean install and while starting it is stuck at downloading.Same for Razer Chroma.Razer Synapse 4 is stuck at downloading 980/16 MBRazer chroma is stuck at downloading 94/3 MBAnybody faced issue like this.

I just ordered a Lian-Li Razer Edition Case and still have to get the motherboard for it. I am looking at GigaByte X870E Auros Elite for that, not yet decided.I can not see anywhere on the GigaByte product specs it supports any RGB controller at all, even Razer.Any one knows? Will I be able to control the RGB via Chroma/Synapse? I have the software installed with my keyboard and mouse, both being Razer and works very well, in fact a lot better than other competitors I had some experience with.Edit: Link to the Motherboard: https://www.gigabyte.com/Motherboard/X870E-AORUS-ELITE-WIFI7#kf

Hello! So I’ve recently switched to Razer Synapse 4 and after a few days my Razer Laptop Chroma stand v2 lighting stopped turning off when I shut down the laptop. I updated the stand to the latest firmware, but the problem persists. What might be the issue?

Hi.I have Razer Basilisk Ultimate with Mouse Dock Chroma and Keyboard Huntsman Elite.Mouse and Keyboard installed but Mouse Dock Chroma have some error in synapse 4 - installation error.Dock work fine because I can still charge my mouse and RGB is lighting but in synapse 4 not working.If someone have solution it will be great is someone can share the solution.I reported this issue on customer service and they said that they will back to me between 24 - 48 hours.I switch back to synapse 3 and here everything work fine.Best regards.

Razer please bless us with the ability to switch DPI with macros

The cooling pad does not work after the firmware update. Only the red light blinks, it doesn't check the temperature, and it doesn't work at all. I deleted and reinstalled Synapse 4 and even formatted the PC. What on earth was this update for? Please take quick action.

I have a Razer Blackshark V2 X + USB. I can’t change the equalizer setting and can’t activate the THX spatial mode. please help!

Thankfully Macros which are assigned to controls as “Toggle continuous playback on/off” , can be force stopped, but please add this feature to “Play once” mode too . “Play once” allows to run the Macro without waiting for it’s end . But if it’s ever started accidentally or provides unexpected effect during execution, inability to stop it can cause serious damage .