Razer Synapse

Dear Razer,I have been your customer for at least 15 years, give or take. It started with mice, then keyboards, then headsets. Now I have all of the above-mentioned products and more from you. Until recently, I was also rocking the O11 Dynamic Razer Edition. I have always defended your software, as I NEVER had issues with Synapse 3 and only minor troubles with Synapse 4.To the matter at hand. On my older system, I started to encounter issues with Synapse 4 that I could not resolve. But alas, this system will be sold, and the new owner will have different peripherals. I built a completely new system, installed Windows 11, and proceeded to install all the necessary software. On the freshly built and newly installed system, Synapse 4 failed to recognize my Cobra Pro. The mouse was working, but the software could not detect it. Unplugging the USB-C from the docking station helped, but I do not want to do that every single day. Once the mouse was recognized

Hi,I’m using the Razer BlackShark V2 Pro. When I adjust my microphone settings through Synapse, the sound quality is great and background noise is filtered out. However, these settings are not applying outside of Synapse’s own mic test. In Discord, Windows Sound Control Panel, or any other software, the mic sounds unfiltered and background noise (like keyboard sounds) comes through. It feels like Synapse settings are not being applied at all. I already tried different USB ports, updated drivers, and even reinstalled Synapse, but the issue persists. Things I have already tried: Updating, resetting, and reapplying drivers (currently on the newest available: 2.6.11 Headset / 2.4.1 Dongle) Installing different Synapse versions Uninstalling drivers from Windows and letting them reinstall Testing all kinds of micro

Since Razer started Chroma connect on mobile. It would be nice if the rest of my system also synced up. To have control over Chroma Connect to my PC would really expand on this. I would like mobile to PC and PC to PC for Chroma Connect apps. Individual control would be awesome but I would settle for just the apps. What about quick affects too could that work? Just a thought!

Hi.I’m inviting all to conversation about never ending list of bugs in Synapse 4.Let’s open beers or more voltage alcohole like Razer DEV team and chat about issues with this app if we can call it an app.So last time I spent more time on Synapse 4 fighting with lights and synchronization with MSI app and gear than on playing or doing something more productive. What I learned is that application working like trowing a dice, each clean installation generate different problem :) fixing one but giving you new one.From what I notice there a 4 common issues:   Chroma app stopped turning on automatically with the system after login to windows account (to make lights on you need to turn on manually the Chroma app) Sometimes there is an issue where you can’t add games to Synapse 4 I notice also when you have set profile with lights for some specific game keyboard (huntsman elite in my cas

bonjour, j’ai fait une ereur j’ai dupliquer 1, 2 mes profils sur ma sourie je voudrait suprimer se qui son en double j’ai réinstalé est remi le logiciel a l’état d’usine rien ne marche. les profiles son bien crée et mis dans un dossier mais ou ? je voudrait effacer les profiles qui son en trop et les profiles sur les jeux que je ne joue plus ou se trouve le dossier des profiles aidé moi svp 

So, when I switched over I set the lighting on the dock and no issues.  I went and sync’d the mouse and instantly it went to the OOTB lighting settings.  I went into the mouse, changed lighting - No changes.  I docked the mouse wondering if there was a sync issue - No change.  I turned off/on, rebooted, resynced, et cetera - Still no luck.  I can’t control the lighting AT ALL via Synapse 4 for the mouse while using the dock.  It’s sad that adding more Razer hardware to my mix broke what worked originally with the USB dongle and or bluetooth.  Current setup of gear managed in my Synapse 4 is as follows: Razer Huntsman V3 Pro 8KHZ Razer Mouse Dock Pro Razer Basilisk V34 Pro 35KHope to see this get resolved in a future release / update of Synapse or mouse firmware/driver.  Thanks! 

Hey. So Razer Synapse constantly logs me out, mid-match, minimizing my game without my control & costing me the game, multiple times now.Yes, I am on the latest version.Yes, I have tried reinstalling.How would you feel if you were in the middle of playing a competitive game, & all of a sudden it gets forcefully minimized in an intense moment, so that you can login to your RAZER account of all things?? Then, you alt+tab back to your game, only for it to minimize it AGAIN to ask me to login back into my account which it KICKED ME OUT OF in the first place.I'm NOT the only one having this problem. There are THREADS about this.Please reply, & please tell your uppers this is beyond unacceptable, I'll be in the process of replacing all of my Razer gear with another brand.

Honestly can this get any worse,Synapse 4 is just complete and utterly useless.Initiallt the bugs started out as Synapse4 not starting with windows11.Then it wasn’t picking up the hardware at times as well.Eventually i got it to open with many tries. Now today i thought ok ther may have been an update to Synapse4-Oh there was dated Oct25.DO NOT INSTALL THIS UPDATE. It wiped all of my profiles from my devices and to add insult to injury the cloud sync doesn’t seem to be working either.I am giving them 1 last chance to sort this out,already had the usual runaround,will see what comes of that though,but i’m not hoping for much there. Failing that it’s goodbye Synapse and moving on to another brand.I’ve had enough of htis chaotic shambles of a software.

Noticed that my Razer Hanbo 360 has stopped rendering colours (aRGB pump cap). In Razer Synapse it is displayed, but in my computer it does not light up at all. How long ago it has been missing - I can't say. I noticed it only yesterday. All cables are connected. Maybe it's a software glitch at Razer. Please help anyone who has encountered this

I have a 55 second macro that runs 4 times. It is set to play once. There appears to be no way to stop the macro other than logging out of windows 11.  Can I please have a keybind or any mechanisim to stop a running macro after the current step has been completed.Blackwidow V3 Mini HyperspeedBasilisk V3 X HyperspeedRazer Synapse 4.0.14.2506300654

Hello all, After recently upgrading to Razer Synapse 4, I noticed that the audio quality of my Razer Kraken Ultimate headset has been completely ruined. The audio levels get to an abnormally high level to the point where the audio crackles and cuts out to a really quiet level before quickly raising its own volume and repeating the process. Raising or lowering Windows volume has no effect, the volume stays constant. After some digging, I discovered that the “Device Default Effects” setting in Windows Audio Settings were the culprit. However, by turning the effects off, it completely disables all the features that Synapse offers (I personally use a custom EQ for my headset, turning this off disables the EQ).  I tried going back to Synapse 3 to see if it fixed the issue. The issue was temporarily fixed until I opened a game. My volume became abnormally loud and everything started crackling and cutting out.  Does anyone know what is truly happen

Razer Basilisk V3 PRO is listed as supported by the Mac Preview software.Most functionality works correctly for customizing mouse buttons.However, remapping Mouse Button 5 to a Modifier key has no effect.Specifically, I am trying to remap Mouse Button 5 → Shift, which shows as remapped in the Razer Synapse for Mac Preview but has no effect, i.e. keys typed while holding down the remapped Mouse Button 5 are not uppercased.Also tried remapping Mouse Button 5 → Ctrl and that had no effect either.

Bug Reporting Guidelines Our goal is to collect reports on issues affecting the Razer Synapse for Mac Preview. This will be an extremely valuable tool for our team and will be the main source of information and issue tracking. Our staff and engineers will be monitoring this forum and will be working together to assess which bugs will need to be squished asap. If you don't see your bug being addressed, please bear in mind that there may be more critical issues that need to be dealt with. There may be times where we'll request more information regarding your issue, please be as accommodating as possible. It is crucial to stay on topic. Focus your threads around bug reports, workarounds and bug triggering. Opinions and criticisms should be directed to the General Discussion forum.  Technical issues regarding installation, launching and staying connected to should be posted in the Technical Issues forum.  Please don't double post your

I would really appreciate if the devs of Synapse could add support for the Wolverine V3 Pro/Tournament into the Synapse application. The Razer app for Xbox is fairly barebones and I would much prefer to have that functionality built into Synapse instead of having 2 separate applications. It would be awesome if it were treated as a legitimate PC peripheral so we could assign macros or keyboard shortcuts as well as being able to sync RGB with other Razer Chroma peripherals. The Wolverine V3 Pro is a great controller but it feels like it could be so much more on the PC.

After recently synapse 4 update on Nov 14, the left/right sound direction is reversed when thx spatial audio is enabled on my blackshark v2. If I switch to thx stereo, the left/right sound direction is correct. I have tried to uninstall synapse 4 and restart pc and reinstall synapse 4, but the the left/right sound direction reversed issue is still there. What should I do to fix this? Is anybody has the same issue?

Many gamers are switching over to music production like myself, but still want to use a Razer keyboard. Ideally, for music production, you want a low-profile keyboard. Ironically enough, Razer’s newest keyboard release is low-profile, and yet, it’s not supported for Mac! Massively missed opportunity. If you make these keyboards compatible, I will buy one on the spot. I need space on my desk for my MIDI keyboard, and I need to customize my key bindings for my Mac. PLEASE!

In the preview, I have disabled all notifications from Synapse (don’t need or want them) and the red warning indicator is now always on.  This should NOT be an error; it’s a choice.  At worst, flag it yellow saying “you asked for notifications but we can’t give them to you”, but even then I’d like a way to say “I don’t care”.  It’s a (minor) pita to hunt down all the places that you can ask for a notification and turn them all off and annoying to have Synapse continue to tell me it’s a problem

I recently bought a firefly v2 (I know should have bought the pro but was not in stock) and tried to connect it to synapse for Mac but didn’t work so now I am using OpenRGB to change lighting. But my point is the Firefly v2 should be supported with synapse for mac. Like the pro model is on there why not just the normal model. Now I cant sync it to my gameplay. Please Razer if you see this add Firefly v2 support

 Please remove this warning or let me close it in some way. I use a mixer software (Wave Link in my case).I set up virtual audio inputs and outputs as default windows audio devices and then connect it with the Razer Blackshark v3 Pro in the software. The way the Synapse software was changed in this way, means I can’t configure anything anymore, without changing the default device.Probably people using other software like Voice Meter, Voicemod or Sonar will have similar issues.​​​​​​

In the macro module, when I press the backslash key '\', it is incorrectly recognized and recorded as the '3' key instead of the actual backslash key.

Chroma does not intialize MSI mystic light devices until i open CHROMA manually!

Hello, my friends! Has anyone come across the Razer Chroma app not launching? I have a Razer Blade 16.It always loaded, there were no problems. Just a week or two ago, such a problem appeared.

As it says on the tin (using Windows 11).I mainly use a 65% keyboard which doesn’t have F1-F12 keys, so I have to use Fn + 5 for F5, Fn + 9 for F9 and so on. Got a DeathAdder V2 X Hyperspeed. Wanted to bind Mouse Button 4 to the Fn key to make the F1-F12 inputs more seamless. Problem is, Razer Synapse refuses to acknowledge the Fn key: it’s not in the “Keyboard Function” binding tab and doesn’t even register when you try to record the input. Problem is not the keyboard mind you - tried it with both my Akko and HyperX and the Fn keys are working perfectly. To be clear: Fn keys work under any use case, Synapse just doesn’t recognize them.Any thoughts as to what could be going on? Pretty bizarre that the literal Function key is not available as a function in Synapse.Cheers!

> Upgraded to Synapse 4> It broke my macro> Tried reverting to Synapse 3> Macro module now does not work> Tried to uninstall Macro module> Goes through “uninstall” but still shows> Doesn’t give option to reinstall it 

Hi, So I have v4 install, I can connect to the socket, I make a session and I give it commands, all are accepted, except...nothing happens on the keyboard/mouse/anything [+] Connected on port 54235[DEBUG] Registration response: {'sessionid': 54851, 'uri': 'http://localhost:54851/chromasdk'}[+] Chroma session created at http://localhost:54851/chromasdk[💡] No game running — setting all blue<Response [200]><Response [200]>[+] Turning lights off and closing session...<Response [200]>[+] Session closed. What am I missing ?