Razer Synapse

The Blackshark V2 Pro (2023) headset I've been using for about a year is no longer working as it used to after I upgraded my computer to Windows 11. Synapse 4 installs successfully and detects my headset, but none of the settings within the application (EQ, THX, Enhancement Mic settings, etc.) have any effect on the headset. I'm very frustrated with this situation. I haven't been able to find a solution. I've uninstalled and reinstalled the app countless times. I've tried every method I can think of, but nothing works. I sent an email about this issue, but no solution was provided. I've been using them like this for a month now, and the headphones are currently very useless. Can anyone in authority suggest a solution? Is anyone else experiencing this issue? Windows version: 25H2 Build 26200.6899Headset Software: 2.4.1.0Synapse Version: 4.0.86.2510030230

Synapse 4 has too many errors, I want to downgrade until its all fixed. Also, really hate that now I have to deal with two windows instead of one with synapse and chroma.

Guys im looking to switch to linux will i have issues with synapse or chroma?

мои наушники уже зарегестриованы кем то но не мной

There aren’t any microphone settings in Synapse 4 

Ever since the update I’ve been annoyed with a banner in the bottom right corner notifying me of the sensitivity clutch having been pressed on my Basilisk Ultimate. I know. I did that for a reason. You do not need to tell me. Is there a way to turn this off?

For the love of god please change it back to what it was. I feel like this is trying to force me to download a bunch of addons that I dont need. Im not a streamer and I dont need to see my FPS while im gaming… I could care less. Im struggling to find where I adjust my mouse settings, which should be front and center. I hate this new software and its making me consider moving to a new product. when I try and log into the app and use my google account, it takes me back to the web browser and wont log me into the app… I mean, how dumb is that? Please fix this shit. its very frustrating.

Hey guys! o/ I just wondered if anyone else has this issue. Basically, my macros module is working fine, as are my macros themselves: recording, moving, renaming, using, etc. all work fine. I’m talking about Synapse 4, btw.The problem is that when I create a macro folder and then move any of my macros to it, then whenever I reload the macros module (reboot system, update Synapse, etc.), there is a copy of the macro I put in the folder, which is placed outside of the folder.The copy seems to be “linked” to the original macro, as well, as deleting the duplicate (the one outside the folder) results in the original macro (inside the folder) being deleted, as well. And if I drag the duplicate into the folder, too, then restarting results in yet another copy being created at the “root” level. I love the fact you can group macros inside folders, but I don’t dare use them now, due to this bug/glitch/issue.As for what peripherals I’m using, I’m not sure if that’s relevant, as this seems to be a

Is there a way of assigning a 2nd hypershift button on synapse?If not, is there a way to request this as an added feature in a feature update? It would be great to be able to assign as many as possible, similar to creating multiple layers activated by holding different buttons on keyboards.It would also be ideal if this could be saved on the onboard memory, obviously within the limitations of the available space. 

Simply put, I've updated synapse 3 to synapse 4 and all batch files i’ve linked to my huntsman 2 keyboard work as intended, but a simple batch file to shut down the local pc fails.I’m using Windows 11 25h2I’ve tried the followingtesting the batch file (works OK)Reinstalled synapse 4 (still fails)Used admin and set synapse to run as admin (still fails)checked windows setting (all correct)The thing is, in task manager i get multiple windows command processor items (every time i press the key to shut down the pc_.And in eventvwr i get 2 restart manager events, 1 stating it started and one stating it ended And IT worked in synapse 3!

As the title suggests, I think it would be helpful for at least some people to be able to at least have limited control over legacy devices all from within one single version of Synapse. It would also be a huge plus towards sustainability to be able to keep old hardware running as long as possible. Personally, I’ve got a Basilisk V3 which requires Synapse 3, but I’m still using the same Blackwidow Ultimate Stealth that I got back in 2016, as well as an Orbweaver Chroma Stealth that I bought used. I understand that adding legacy support would take manpower away from the rest of the software development, but having to manage 2 different pieces of software just so I don’t have to buy either a used mouse or a new keyboard and whatever y’all are calling the Orbweaver now is annoying, and potentially taxing for users with less capable computer hardware.I get that things like Razer Chroma or similar features may not be added for the legacy devices, but at least being able to manage keybinds a

Anyone encountered similar issues where you already turned on the settings yet it’s still not allowing you to proceed?

Hello all,On one of my PC Synapse 4 is not starting up properly.  During the startup phase, it is downloading files but it doesn’t complete.  It downloads files non-stop reaching 50 000 % + and keep rising. I have all the latest update of Windows 11and without any razer devices connected but it is always bug at this place. Anyone encounter this and have a workaround? Thank you!

I had a razer Nari headset for 3 years now and the physical mute button (turns the tip of the mic Red) would also mute/unmute Microsoft Teams correctly. Now after the new Synapse 4, the headset turns the mic on/off, and Teams does not recognize this, it also messes with teams that the microphone doesn't exist as an input, which means when I unmute it doesn't recognize the mic right away.This seems like a problem, was this intentional to make the mute button stop working as a mute button? I don't see a work around this within the app either

Hello all, Since using synapse 4 I've got some troubles with my profiles for minecraft Java. Normaly I add the Java file in my games and it works. But with synapse 4 it delete it from the game list after every boot of minecraft and when it doesn't delete it it put it graued out saying it doesn't find it.  Is there another way or do I have to roll back to synapse 3? Thanks in advance

I finally made the switch to Synapse 4 and found the contents of the Synapse and Chroma app windows would flicker and glitch like crazy. Luckily I’ve seen this once before and know it happens when an app doesn’t play nice with G-Sync variable refresh rate. The workaround is to create a program profile in the GeForce drivers to enforce Vertical sync for the RazerAppEngine.  

I have a Barracuda that gets really loud and makes crackling noises but only in games. If i disable THX by turning off audio effects, the issue gets fixed.I’ve tried re-installing synapse but the issue persists. I have also tried Synapse 4 but it has its own other issue of not detecting the headphone despite being connected.

Since updating Synapse 4 today, my Kraken V3 Pro is detected.. works fine.. the tab shows up in Synapse.. but when you click on the tab it’s completely blank.  Tried reboot, still blank.  Every other device shows up fine with their settings.

I have the basilisk v3 pro and the mouse dock pro. I have Synapse 3 downloaded and everything is paired. The only issue I'm having is the mouse dock pro lightning will not turn off when the computer shuts down even though the option is selected. The mouse rgb will turn off, but the dock switches to rainbow rgb and never turns off. I have tried uninstalling and reinstalling synapse, but the issue is still present. I just wanted to make a post so hopefully Razer is aware of the issue.

Aside from the profile not automatically switching, even manually setting the profile as default results in it not working in the game. It keep using the default one.Anybody else experiencing this? Problems started appearing after following instructions to uninstall Synapse in regards to another issue. Double checked settings. Even did the trick of installing Chroma app to disable the apps. 

After update to Synapse 4, Blackwidow Elite Media Keys RGB are not fully light up. When I exit from Synapse, media keys RGB are fully light up again.  Synapse 4 Active: Synapse 4 disabled:  Please help.

Just got this headset a few days ago and immediately I can tell thr quality is exceptional but I need some help adjusting the eq for fps games, the suggestions I've come across aren't very clear. Not sure if it makes any difference but the Intended fps game I'm trying to set this up for is pubg on Xbox series x.

Hello, i have Kraken Ultimate and yesterday i performed a clean Windows 11 installation on my computer in a attempt to fix the audio issues caused by the latest Razer Synapse update, even after format the computer and install the Windows again and the latest Synapse update from nov 16th i'm still facing audio issues, the quality of audio is good but when i go to watch videios or listen any songs on my computer, they have a little delay from the audio in the start of the video or music, i noticed that this issue is more frequently when i go to watch some videios on the youtube, i hope Razer fix this soon.

Having several issues with Razer Naga V2 Pro, Firmware Version 1.3.0.0 (latest) on the Mac Synapse 4 Preview Version 4.0.86.2504290730, on MacOs 15.5.Synapse sees the mouse and I can program the buttons and load the profiles into the mouse. However, if Synapse is open the side buttons only work as a number pad, but if I close Synapse the programmed functions will work. However, the only way the lighting profile works is with Synapse open. So I can either have synapse open and have the lighting work properly, or have Synpase closed and have the buttons work properly. I have figured out that these issues are mitigated by cycling the power on the mouse after I have mapped the buttons in Synapse. So I can get the profile setup and saved into the mouse, cycle the mouse power, and then the buttons and lighting will work with Synapse open. However, that doesn’t fix the next issue.With Synapse open I also cant change the scroll wheel settings without clicking on the scroll wheel setting I want