Razer Synapse

Hello, I have a razer chroma Addressable RGB controller along with  few other chrome devices and I can’t seem to get the Addressable RGB controller to display the effects I tell it to do. Ive tried moving it to a different usb port but it doesn't seem to make a difference. It displays in synapse just fine and I can see it in chroma studio but every effect I try to send it, it refuses to light up. other chroma devices will respond to the effects I tell them to display. Any ideas?

I just bought the Razer Blackshark V3 Pro and wanted update the firmware. When I connect my headset to the Mac it doesn’t even recognize the headset in the Synapse software. What is the work around?

For many years in synapse 3 I had Excel linked to special profile. After migrating to synapse 4 few months ago I was unable to do so, so had to roll back to S3. Now, few weeks ago I tried S4 again and it worked this time. But today it stopped working. In the linked games tab excel was shown with comment "game not found". I deleted it from the list and tried to re-add it. For some reason when I choose Excel.exe with "brose" menu nothing happens, and it returns to the menu of linked games.That is very frustrating for me, since Excel profile is the most important function in synapse for me.

**Device:** Razer Ornata V3 X (Wired, Turkish Q layout)**System:** Windows 11, AMD Ryzen 16-core## IssueRandom 100-200ms system-wide freezes every 5-10 seconds when ANY Razer software is running. Affects games (Valorant, CS:GO), browsing, everything. Even only restarted and without start any apps except Razer auto-start.## What I Tested- Synapse 3 - freezes occur- Synapse 4 - freezes occur- Complete uninstall of all Razer software - NO FREEZES## Diagnostic Data (Windows Performance Counters)- Context switches: **166,588/sec** (normal is 20,000-50,000)- Interrupts: 60,000-100,000/sec- After uninstalling all Razer software: Context switches drop to normal, freezes completely stop## Problematic Services Identified- Razer Chroma SDK Server- Razer Chroma Stream Server- Razer Game Manager Service- Razer Central Service- Razer Synapse Service## Important ObservationWhen I

This is another “will they have fix these bug?” post.I have two major isisues with Synapse 4. Razer Hanbo does not detect the fans and shows 0 RPM for dan speed, and 0° C for my GPU temp The fans on my razer Hanbo seem to just run at mac speed, and have no RGB lights on working If Synapse 4 is open, the media controls on my Huntsman Elite stop working If I close synapse 4, media controls work again If anyone has any fixes for these issues, or work arounds, feel free to let me know

I am a long time Tartarus user, I used it extensively to speed up y work as a movie sound editor. I had to stop using the Tartarus when Razer cancelled Synapse compatibility with Mac Os. Please Razer! Add the Tartarus to you compatible devices list. Many professionnels like me are waiting for you! I will make a video on how to integrate Tartarus with Pro Tools and other Daws and you will sell many! 

Hello!I’m having a problem switching profiles on my mouse (Naga v2 pro) when I’m connected to my dock pro.Everything works fine when I use an USB cable, but when I try switching profiles on wireless (2.4), Synapse is switching profiles alright, but my mouse is still “stuck” on the last profile (or even on default key mapping sometimes)I found this 2 years old post: It looks like it’s a similar issue.Any idea how to fix this? I’ve already tried to uninstall a bunch of times, with and without the chroma app but nothing worked…Thank you, have a lovely day_edit / Solution:I finally got it to work! If anyone needs this, here is what I’ve done:Uninstall Synapse 4 and completely wipe out files and registry entries with revo uninstaller (make a re

Now can switch ANC on/off or ambient, but cannot adjust ANC level in Synapse 4 version 4.0.86.2601160905 and beta version 4.0.86.2511170410.Synapse 3 and Audio app are correctly. Since 02-Nov-2024, I reported this issue to Razer Support staff.By the way, last month (10-Dec-2025) Razer Support staff replied me that they tried to fixed.What are Razer doing?

GameDog Chroma Game Integrations Currently Supports: Counter-Strike: Global Offensive Dota 2 Current Version: 2.4 Download: HERE Old Beta Version: 3.7 Download: HERE New Beta Version: 5.0 Download: HERE DOTA2 INFO: With a recent Update Valve disabled the gameintegration per default cause of performance issues for some users who didn't even know about it. This can be reenabled by adding "-gamestateintegration" to the launch settings. https://i.gyazo.com/56961ea93f61a971ef59e77b12950b86.png How to Install:

I've had enough of Razer ignoring us, so to everyone who wants Linux support, I urge you all to contact/bombard support with requests for official Synapse Linux support!!!Spread the word via Razer chat/forums/Steam/Gaming Launcher/friends/Reddit/Discord/Insta./etc.!!!If millions of emails flood in on this topic, Razer WILL have to do something!!!Razer support contact:https://mysupport.razer.com/app/warranty-supporthttps://insider.razer.com/razer-support-45

Hello,I’d like to share a few issues I’ve encountered while using Razer Synapse on macOS.  My intention in writing this post is twofold:1. To help these issues be recognized and hopefully improved.2. To learn whether there are already known solutions or workarounds, and to share that information if available.Before getting into the details, here is my current setup:- Razer BlackWidow V4 Pro 75%- Razer Cobra ProNow to the main points. I’ve personally experienced two major inconveniences.The first issue is related to modifier keys such as Control, Command, and Option. These keys appear to be registered as if they are pressed multiple times, even when pressed only once.  For example, when trying to register hotkeys in third-party applications, having Synapse installed causes Command or Option to be detected as if they were pressed twice or more.At first, I suspected this might be a conflict with specific applicatio

Hello, I recently purchased a new Naga V2 HyperSpeed and I think I'm having a problem with Synapse. The Windows shortcut for increasing and decreasing screen brightness only works when I plug in the dongle. I don't have this problem with other shortcuts. Can you help me? thanks :)

Hi.Probably all know that macro on synapse 4 not working the same as in synapse 3.I just created support ticket and report an issue, this will be probably the most curved road but maybe I will handle that.I notice that macro from synapse 3 moved to synapse 4 is played once even if option is set “play while assigned key is pressed”There is an option to set a loop for but if I add this option I give a information in synapse 4 that’s it required razer synapse…I have walkaround but it’s impacting on lighting on all your razer devices which might be dangerous for them.When I have installed both synapses - 3 and 4, Im able to use macro from synapse 3 and lighting from synapse 4 but there is some sort of glitch on the lighting, its turning off for a second randomly. If someone will use this walkaround you are using on your own risk.I will update the thread when I will have some information from

 As shown above, Synapse remains in the dock even after I close the window. I have to use ⌘ + Q to quit it to prevent it from constantly appearing in the dock.I recently switched from Logi Options+, so I believe it should be possible to hide the icon while running in the background.Additionally, the icon does not align with the new design introduced in macOS 26.I hope the developers can work out a fix for this. My Envirnoment:Macbook Pro 14” (M1 Pro)macOS 26.0.1 (25A362)

Just build my new PC. with a fresh copy of Windows 11 Pro and  download a fresh copy Synapse 4. I have a Tartarus V2 and a NagaV2 Pro. The profiles appear to migrate from Razer Cloud storage. Downloaded fresh copies of my games to new a NvMe drive. I go to test one of the games with the New Synapse 4 and nothing happens. I see all the profiles and Marcos. I tested manually changing to the game’s profile. The profile seem to load but if I press the button the default key action happens. This happened the last time I tested upgrading to 4. I immediately deleted it and went back to 3 with zero profiles issue. I guess something is not functioning properly but I’m not aware of anything else that is needed. For the initial upgraded I followed the step to do it and it failed just as bad.  Any advise other then going back to 3 since it’s near end of life? Thanks in advance.

In Synapse 4, Ultra-Low Latency mode is currently not usable. In the text description for it it says “… as low as ~10ms.When disabled, enjoy gaming grade latency ...” when in fact it should be “… as low as ~10ms. When disabled, enjoy gaming grade latency ...”See screenshot attached.  The forgotten space here makes my BlackShark V3 headset unusable because the absence of the space prevents me from enjoying gaming grade latency. In fact, I haven’t been able to enjoy anything at all after identifying this.ProductSynapse 4Software Version4.0.86.2512101100 REPRODUCTION STEPSConnect any Razer headset product that is compatible with Ultra-lo

hi i just got new leviathan v2 x and the chroma visualizer audio is not working property when the beat light is not at the middle of the speaker pls help me

I want a Synapse macros that (of my Tartarus V2) switch to another keymap and also switch to a different Chroma effect for each keymap. Given that the commands SWITCH KEYMAP and SWITCH CHROMA EFFECT cannot be inserted in macros, I've tried the following workaround.In each keymap I've mapped a key (e.g. key 01 of Tartarus) to SWITCH KEYMAP (from keymap 1 to keymap 2, from keymap 2 to keymap 3 and from keymap 3 to keymap 1) In each keymap I've also mapped another key (e.g. key 02 of Tartarus) to SWITCH CHROMA EFFECT, i.e. a different Chroma effect for each keymap (e.g. "static orange" in keymap 1, "static green" in keymap 2, "static blue" in keymap 3). I've created a macro in which I've recorded they keys mapped above (e.g., on Tartarus: "press key 01, release key 01, press key 02, release key 02"). In each keymap I've mapped a third key (e.g. "ALT" key on Tartarus) to that macro.When I press myself the keys, they work (e.g. in keyma

This was buggy on Synapse 3 and broke in beta. So, grateful to see Synapse 4 was taken out of beta with all the bugs included too.. And even more bugs, as things that were half working now completely don’t anymore.. Awesome progress 😂 Problem: Actuation key travel adjustments do not save, and stay at the default 2.5mm, even when setting all keys using the sync all keys to say the max 3.6mm... it will still stay at 2.5mm!!! This is the most annoying bug, as it has literally removed a major functionality from the device. So, I’d be very grateful if it could be fixed. Then maybe I can at least half use it for something other then using it to catch dust 🤷 And before you say reinstall it, etc.. Already tried  all the 101 of installation fixing..  

Does anyone elses keys mapped to volume not change the volume more than one step when you hold it down? This only happened recently, which im assuming is from the update and it doesnt occur when using a saved profile when synapse is closed

This current version of Synapse, specifically Chroma, is very slow. Has been for quite a few weeks now! Upwards of 12 Gb of RAM usage and still freezes. Also not getting lighting effects with Apex Legends. Still needs further testing. Probably try the current Beta. I need an update already! Thanks!

Apparently I’m not the only one with this problem... I bought new headphones for 200 usd, connected them to the PC and synapse, they were detected, but did not respond to the sound settings at all... Equalizer, loudness, noise isolation, and other settings do not affect the headset in any way . The sad thing is that such a small indie company as Razer cannot afford an adequate programming staff. I'm using Windows 11 24H2 latest build.

Razor Synapse 4 has a bug that's been bothering me for a long time. Synapse sometimes minimizes games to the desktop. This even happened to me mid-game in Black Ops 7. The only solution was to manually disable the Razor Elevation Service and the Razor Game Manager Service. One of these two services is causing games to minimize. The error did not occur again in Windows 10 after that.

Synapse 4 fails to detect the default audio device in Windows. Despite the correct headset, the BlackShark V2 Pro 2023, being selected in both Windows settings and the Control Panel, Synapse 4 repeatedly prompts to set the headset as the default device. As a result, none of the headset feature's function, the microphone, volume controls, or EQ settings work. Multiple attempts at reinstalling, restarting, and troubleshooting have not resolved the issue.Thanks. 

I downloaded razer synapse to uninstall a macro on my hunstman mini and everytime i open the application of synaspe it loads up shows me the log in screen then after a second it closes not giving me a chance to log in, without deleting the macro i cant use my keyboad because the macro is spamming keys which was placed by accident but now cant delete it. Any advice/help would be greatly appreciated.