Razer Synapse | Razer Insider

Razer Synapse

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  • 1,348 Threads
  • 6,121 Replies

1348 Threads

byteZaffreinsight978
byteZaffreinsight978Insider Mini
asked in Razer Synapse

problem with razer synapse 3.0

An update has arrived to the Razer Synapse program. However, it gives an error during the update. I uninstalled the program and did a clean installation, but this time it cannot find the headset. When I try to install the update, it gives an error again and the application no longer recognizes my headset, mouse and keyboard. However, all of my equipment is Razer brand. Don't send me a link and tell me to follow these steps. There is no method left that I haven't tried. please help.

0
byteZaffreinsight978
6 months ago
bitplaneMauvelous218
bitplaneMauvelous218Insider Mini
asked in Razer Synapse

Sound problems with the new synapse update

Hi guys, after the last synapse update I have been having problems with the sound.I will describe my problem:When I'm playing something (when I open a game) the sound starts to increase and decrease by itself and it has a horrible quality, I've tried everything and I don't know what to do! 😤But when I'm just on YouTube or Discord the sound is great.Is anyone else having this same problem??What should I do? 😓

0
bitplaneMauvelous218
6 months ago
ZeTa_0831
ZeTa_0831Insider Mini
asked in Razer Synapse

I want to use Synapse 4

I want to use Synapse 4 betaMy device  -Viper mini signature edition -Barracuda mercury -Hammerhead hyperspeed

0
ZeTa_0831
6 months ago
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darkflames040302Insider Mini
asked in Razer Synapse

razer synapse 3 new update broken and concerning

im just gonna repost my reply to other thread here just to make sure they also see this. from what i heard on other thread i saw. well, i got an even worse problem and its concerning. im using Razer Nari Ultimate. and when im playing genshin impact whenever i open the team setup menu all sound become so loud like super freaking loud i immediately unequip the headset lower the volume physically and had some nausea. this sounds like exaggeration but its the truth im not playing around here, i check on every sound setting its normal like 30% (im usually use this setting), and then its become even weirder like every sound started to jump extremely loud and silent, i have to reset the audio device to make it revert back to normal. im super concern that if the sound does that again in other app or browser or anything that im not aware of it, it might break my device. please just revert back to previous version for now i saw some post saying that the dev will just revert something…. not all,

3
frontinfoYankeesBlue972
1 month ago
O
ocattimInsider Mini
asked in Razer Synapse

Synapse 3 update error

Win 11 os.  Ryzen 5 5500, amd rx 7700 xt, 8gb x4 ram. Despite I have realized all suggestion to realize clean installation many times ( surely I do not have to do all this work after I pay a good amount of money for this device) I still get an  "installation failed contact technical support" error.  This is really a shame that make me do alot of staff to update my synapse. Why don't you have an effort to solve it simply instead of explaining how to fix it in  on dozens of pages linking us from one to another page. If I have to work on it for several hours to fix it, than make it opensource so that we develop the application instead of updating it. This is my first time purchasing a Razer product and I am really feeling stupid. 

0
O
6 months ago
E
esmanurkiInsider Mini
asked in Razer Synapse

razer synapse not updating

I update all my devices in synapse, but I cannot install the software for my Razer Kraken kitty headset.  

1
Berylisie
6 months ago
AZeroEight
AZeroEightInsider Mini
asked in Razer Synapse

Download previous version of Synapse 3

Is there a link to a previous version of Razer Synapse after all the issues with Version 20231107 (3.8.1031.110202)?All THX enabled headsets have issues since the last update and cleaning the drivers and running a fresh install do not solve the issues.My Kraken V3 Pro for example sounds bad when THX is enabled and even worse if you have a game running with THX profiles like competitive or environmental. Stereo is OK - I think.

51
K
3 months ago
sharptruckByzantium832
sharptruckByzantium832Insider Mini
posted in Razer Synapse

Razer and it's incompetency with it's own software.

After being an advocate of Razer for about 4 years now, owning a Razer headset and mouse, and talking to my friends and family about how good they are (even getting them to buy products from Razer), I give up. I can't handle what feels like daily problems with its software. It started with just minor inconveniences of my Razer audio playback device randomly switching to another playback device. Then it turned into my audio just not working entirely while using THX spatial - Synapse, and having to scour the internet to find this random guy's code that I have to run to fix it. Yes, this random Razer user helped me more than any official Razer page.In the last few months, I thought it was all "good." I still have to uninstall Synapse sometimes because stuff just stops working, like games not showing up in the "game profiles" section. But yesterday takes the cake. I updated Razer Synapse, and my entire audio playback system just vanishes. Poof! Yes, a multi-million dollar tech and audio in

2
L
4 months ago
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DaBears07Insider Mini
asked in Razer Synapse

Can you have DPI change based on the game running?

I like using 800 dpi for basic Windows use but like 400 dpi on some games(not all). Is there a way in Synapse to set dpi based on what game I'm using?  Thanks!

0
D
6 months ago
CoachJonno
CoachJonnoInsider Mini
asked in Razer Synapse

Razer Key Light Chroma Connection Failure

I have two Razer Key Light Chroma devices. Both are set side by side. Daily one will get intermittent disconnects that requires me to remove it from Synapse and then set it to pairing mode and then reconnect via Wi-Fi. This has happened from the first day. It turns on and runs fine as a panel light. Runs fine from the Android streaming app for that purpose as well but in both the desktop Synapse and the Android app, if using the chroma lighting, it disconnects causing all Razer devices to disconnect and then reconnect. When I re-enable again, it will work for about a day and then go to the same problem again.  My other Razer Key Light Chroma does not have this problem.  I have checked from the Android streaming app and both devices have the same latest firmware. Is this just a defective panel light or should I try something else before sending back?

2
M
3 months ago
DeepCarminetechup570
DeepCarminetechup570Insider Mini
asked in Razer Synapse

THX spacial audio dissapearing from Synaps

I have a kraken tournament headset and my thx spatial sound dosen’t work. When I started my pc the mixer tab was gone with the synaps thx spatial option in my audio settings in windows. Have tried reinstalling and a bunch of other things. What do I do?

0
DeepCarminetechup570
6 months ago
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chubdubbzInsider Mini
posted in Razer Synapse

EQ no longer works and Apex stuck sounding like spatial sound/7.1

Eq doesn't work after updatingAnd now respawn games such as apex and Titanfall are all stuck in what sounds like spatial surround sound or thx or 7.1etc… I've already posted once but wanted to also put out there that I've tested every possible fix with no availPlease razer fix your 💩  

0
C
6 months ago
H
HN1940D12501135Insider Mini
asked in Razer Synapse

Razer kraken Ultimate Sounds wierd and no Bass

So my Razer Synapse 3 updated today the 7.November.23 to the 3.8.1031.110202 and it doesnt even sound close to what it sounded the last 4 Years. Since the update that changed where the equalizer is, it just sound realy flat and without any Bass. I Deinstalled and Reinstalled the app more than once and deleted the Headset drivers as well and it doesnt change anything. I kinda think it has to do with the THX Spartial audio because changeing from stereo to thx doesnt add a lot of bass and doesnt turn on the extra light on the headset as well. It really sound like a trashy 30€ headset and i dont understand why it isnt posible to use an older version of synapse 3. Please let me know if this is a known issue or if someone else has this problem and if possible how to use an older version of Synapse 3

5
mauricio.bro
5 months ago
H
HN1940D12501135Insider Mini
posted in Razer Synapse

Razer kraken Ultimate Sounds wierd and no Bass

So my Razer Synapse 3 updated today the 7.November.23 to the 3.8.1031.110202 and it doesnt even sound close to what it sounded the last 4 Years. Since the update that changed where the equalizer is, it just sound realy flat and without any Bass. I Deinstalled and Reinstalled the app more than once and deleted the Headset drivers as well and it doesnt change anything. I kinda think it has to do with the THX Spartial audio because changeing from stereo to thx doesnt add a lot of bass and doesnt turn on the extra light on the headset as well. It really sound like a trashy 30€ headset and i dont understand why it isnt posible to use an older version of synapse 3. Please let me know if this is a known issue or if someone else has this problem and if possible how to use an older version of Synapse 3

1
C
6 months ago
CerisePinksharpboard321
CerisePinksharpboard321Insider Mini
asked in Razer Synapse

The audio is broken after Synapse update

I updated to newer version then all settings are gone. The sound does not working properly. Settings do not change anything about the sound. Fix it!

0
CerisePinksharpboard321
6 months ago
sTrapX
sTrapXInsider Mini
asked in Razer Synapse

Synapse dont working

ı have barracuda pro. synpase equalizer , sound normalization , bass boost , voice clarity and thx audio not working in after uptade.Pls fix that

2
sTrapX
5 months ago
C
Cortez_1Insider Mini
asked in Razer Synapse

Kraken V3 Pro headphones after updating Synapse to version 20231107

Hi, after updating Synapse to version 20231107, the Razer V3 Pro headphones have worse sound.I use the THX Spatial Audio mode, so I'll tell about this mode:1) The sound quality itself has become worse;2) The bass is gone or can barely feel it;3) There is no THX settings window.I hope this will be fixed in the next updates.Thanks

5
SatANAL666
5 months ago
O
odahviing1905Insider Mini
posted in Razer Synapse

Razer Synapse not updating to 20231107

I tried to update as soon as I turned on my computer in the morning, but I did not get any results, how can I solve this?

18
Fenix_86
5 months ago
johnnyblu84
johnnyblu84Insider
asked in Razer Synapse

Synapse 3.8.1031.110202 update audio concern

Hi,I plugged in the dongle for my Nari  Ultimate headphones and the update started, the update installed fine… but now in windows sound settings there is no THX Speaker option.All there is left is “Headphones Razer Nari Ultimate - Chat” & “Headphones Razer Nari Ultimate - Game” I see that I can select THX in Synapse but the sound shows no change.Is this a glitch or are we now having to buy THX to have it back?I hope I don’t come off as rude or anything, just wondering what has happened to the program and THXThank you

37
ilukeberry
5 months ago
M
mbonneauInsider Mini
asked in Razer Synapse

synapse update now no more mixer at all

today i got an update for Synapse, Im now on version 3.8.103.110202, Yesterday i could calibrate the thx in the mixer , but now , there are no mixer at all , it has a demo for the thx spatial sound but i cannot change where the back sound or left right etc …  am i the only one with that problem ? i tried to roll back to the previous version , but it didnt work. i feel like the sound quality went down as well. Im using Blackshark v2 with usb sound card.  anything else i need to do in order to be able to calibrate the surround the way i prefer it ?

20
PeeterCole
2 months ago
techCoyoteBrowncoast902
techCoyoteBrowncoast902Insider Mini
asked in Razer Synapse

наушники Kraken Ultimate

перестала работать кнопка на наушниках после обновы синапс программы решите проблему да и звук стал более не гармоничный до этого было нормально со звуком что вы сделали с программой 

0
techCoyoteBrowncoast902
6 months ago
C
Coachmac007Insider Mini
asked in Razer Synapse

Naga V2 HS not showing up in Razer Synapse

If there is no way for this to Connect to my MacBook is there another way I can change the Macros for the buttons especially the Lateral clicks on the Wheel . I use these for Warcraft Classic .

0
C
6 months ago
A
AStaUKInsider Mini
asked in Razer Synapse

Synapse with W11 23H2.

With the upcoming release of W11 23H2 which includes dynamic lighting control does anyone know how this will work alongside Synapse? At first glance it looks as if there is compatible software controlling the lighting functions then MS will defer to their control. Thanks.

0
A
6 months ago
clxudz420
clxudz420Insider Mini
asked in Razer Synapse

Razer Synapse Installer does nothing

I'm on the verge of getting extremely frustrated. I've been struggling with trying to open and install Razer Synapse 3 for the past four hours.I couldn't open Razer Synapse at all, and even trying to start the services didn't help. This is why I attempted to uninstall it. Initially, I couldn't even uninstall it through the standard Windows 'remove apps' feature; I had to resort to using 'Revo Uninstaller.' I even had to manually delete registry entries to get rid of it.Now I'm trying to reinstall Razer Synapse 3. I was able to install Synapse 2, but it's not what I need. When I launch the installer for Synapse 3, nothing happens. It requests UAC permissions, and then a window briefly opens for about half a second before closing. I never see an actual window appear; I only see it in the taskbar.Please help me with the installation of Synapse. All I want to do is adjust my DPI settings, nothing else.

2
M
4 months ago
VanillasoloJADE663
VanillasoloJADE663Insider Mini
posted in Razer Synapse

Multiple machines support still bad - when switching Razer mouse across 2 computers

I saw in a closed topic on this from others.I have same issue now. I’m new to Razer - Basilisk v3. Synapese 3.8 has cloud sync with profiles. When I switch - with USB switch, between 2 computers, I also experience - sometimes, approx. 50% of the time: my profiles get duplicated - like My Profile (1), My Profile (2), etc. The duplicate Profiles are usually empty - a reset profile. But this is unacceptable. Basically, using the mouse on 2 computer is now not possible - withour 50% time needing to manually fixing the profiles.

1
VanillasoloJADE663
6 months ago

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