Replies posted by YellowRosegeofocus684 | Razer Insider

Replies posted by YellowRosegeofocus684

48 Replies

C
CUBICZIRCONIAauto970
posted in General Discussion

Mouse

I have a (maybe) similar issue with my new Razer keyboard (some keys don't work as expected). Maybe your mouse is meant to be like that but I think that if we spend a good amount of money in a peripheal, it should work as a charm from the beginning, we shouldn't have to get used to it because "it's meant to be like that"

4
ItsHerobrine
3 years ago
S
Samhx70
posted in Razer Support

Can't change the profile of Blackwidow keyboard

I think the fn+menu doesn't work properly in general. If I press that combination I get a message in Windows 10 desktop saying that the profile have been changed, but it doesn't change actually. The only way to change profile for me is in the synapse menu. Does the key combination work for you in Windows?

6
Razer.Caziel
3 years ago
S
Samhx70
posted in Razer Support

Can't change the profile of Blackwidow keyboard

Profiles don't change either in mine when plugging it to another computer without Synapse, also only rotate 3 profile colors (green, red, white) and not 4 or 5 like the manual states. I think my keyboard is faulty

6
Razer.Caziel
3 years ago
V
vioite
posted in Razer Support

How do I unregister a product?

I'm also planning to return a seemingly defective Blackwidow Elite...

4
K
3 years ago
F
Finuh
posted in Razer Support

Razer Basilisk Ultimate - Serial Number and Product Numbers do not match for registration

autoTopazsigns128 is right. I faced the same problem and I didn't find the RZ code anywhere but in the bottom of the box.

5
Razer.Speedcr0ss
3 years ago
L
labsleekDeepMossGreen839
posted in Razer Support

SERIAL KEY NOT WORKING

I faced the same probem with a keyboard. In may case, I was writing "0" (zero) when I should write "o" (letter "o"). Try changing zeros by o's or viceversa. Maybe the same for "1" and "i".

2
YellowRosegeofocus684
3 years ago
B
bytesleekLilacLuster707
posted in Razer Support

Razer Basilisk Ultimate Rocking?

I also have a brand new Basilisk Ultimate and I don't think I have the problem you describe.

2
YellowRosegeofocus684
3 years ago
M
mnovak92
posted in Razer Support

Razer Synapse

Are you using macros or key assingments? You can also try to make a clean install of synapse following this guide (https://support.razer.com/articles/1699349771) and create a different Razer account to check if the problem persists. Hope this helps.

1
YellowRosegeofocus684
3 years ago
J
JUNKRAT012
posted in Razer Support

Product number invalid

If you refer to "RZ-XXXXXXX", be sure you ar enterirg the "RZ-XXXXXXX" code and not the "RC-XXXXXXX" that you can also find. If you don't find it, look at in the box instead of the device. If you refer to s/n, then maybe you are entering a "0" (zero) when you have to enter an "o" (letter o) or viceversa.

1
YellowRosegeofocus684
3 years ago
D
Darksoulssucks
posted in Razer Support

Help installing Razer Synapse 3

No idea what that error code means, but you can try to clean the temporary files on your system with some utility like CCleaner and download the installer again.

1
YellowRosegeofocus684
3 years ago
B
BajungaDustin
posted in Razer Support

Razer Synapse 3 Still not staying minimized to the system tray. Reported months ago.

I have the same Synapse version, but in my case, although it shows a splash screen at startup, DOES minimize to the system tray after automatically. Since you get the same result in different computers, maybe you are using a third party program or setting in all of your computers that is causing the issue (something related to Windows user accounts, hibernation...). If you don't find any other solution, maybe you can try this utility (I know it's not what you look for, but may help...) http://rbtray.sourceforge.net/

1
YellowRosegeofocus684
3 years ago
D
david30xie
posted in Keyboards

Pro Type | Got disconnected every minute or two

What about other bluetooth devices interferring?

3
SweaNisseGaming
3 years ago
6
6aroo8_93
posted in Keyboards

Blackwidow Elite media shortcut doesn't work

This may be an obvious question, but has you set a different assingment for that buttons? Maybe non-intentionally... If not, try to do it, so you will know if it's failing the button or the function.

1
YellowRosegeofocus684
3 years ago
T
Theinvoker78Insider
posted in Mice and Surfaces

Naga Epic 2012 illumination

Let me give you some words, even if they are of little help. While a bad sensor may have a difficult solution, illumination efects may be resored cleaning the Synapse software. On the other hand, I read somewhere in Razer support pages that Synapse can't handle two Racer devices if they are the same model. So I would the Epic with the bad sensor an try repair or remove an re-install Synapse, even trying with a new user account so the profiles don't mess up.

3
YellowRosegeofocus684
3 years ago
A
amriteshvara
posted in General Discussion

Never Razer again!

I do not intend to defend Razer since I'm havig troubles with a brand-new one of their keyboards and it is by far the more expensive keyboard I've ever purchased, but, they say in this page: https://support.razer.com/es-es/software/synapse/ [yeah, it's suppossed to be the Spanish support page but it's half-English and half-Spanish with erratums as a gift, very funny] "Will there be suppot fo other legacy products? La arquitectura de Razer Synapse puede habilitar la retrocompatibilidad con productos Razer preexistentes. Do you have a legacy product that you want suppoted? Let us know at www.razersuppot.com/contact-us." So you can try to contact them. Good luck.

2
J
3 years ago
D
davidmcintyre215
posted in Razer Synapse

Abandoning 15% of the market

If it makes you feel better, I'm a Windows user and also feel rather abandoned by Razer support...

2
A
3 years ago
T
Theinvoker78Insider
posted in Mice and Surfaces

Naga Epic 2012 illumination

Theinvoker78Unfortunately i don't think that reinstalling software would help, also because the other one is ok, so why should Naga1 be ok and Naga2 not if they are both controlled by the same software? I'd also have litte hope, but reinstalling the software is one of the few things you can do on your own to try to solve your problem. Since Razer support states that you shouln't plug 2 same devices in the same computer, I wouldn't do it. Synapse can make a mess with them.

3
YellowRosegeofocus684
3 years ago
S
somnambu1ist
posted in Keyboards

Blackwidow Elite and DisplayLink + Mac

What about something like this? https://es.aliexpress.com/item/10000004140952.html Have you seen this other thread? /synapse-3-app-on-macbook-pro-not-detecting-blackwidow-elite-keyboard.66487/

2
S
3 years ago
L
Louboy16
posted in Console Peripherals

Mouse Squeak when I click

If it is new I would replace it. I've recently purchased the same mouse model and none of its buttons make any undesiderable sound.

2
Razer.Caziel
3 years ago
V
vincentmayers
posted in Keyboards

Razer BlackWidow V3 Pro Synapse and Mac

Mac is currently not supported, you can see a few threads about

3
YellowRosegeofocus684
3 years ago
H
HausMouse
posted in Razer Synapse

Marketing Razer as compatible with mac, when it is not, is illegal

I can't find anywhere in the Razer website anything stating as compatible with Mac, besides Synapse 2 which states that is compatible with Mac OS X 10.10 - 10.14, what I assume is true...

1
YellowRosegeofocus684
3 years ago
E
eshamblazer
posted in Razer Synapse

How do I exit this page on Synapse

Also, is that a Mac screenshot? Since Mac is not currently supported...

6
E
3 years ago
H
huettelm
posted in Keyboards

Turn off keyboard lights by assigning a key

Thanks for that tutorial, @jakw0lf . However, I can figure out some different ways to get the same: - Just press and keep pressing fn+F11 for a couple of seconds (without setting anything up). It will decrease the brightness to 0. For raising the brightness again just press fn+F12. - Go to Synapse, your keyboard, illumination tab, and mark "Turn illumination off when the screen is turned off" (or something like that, mine is in Spanish and I'm translating literally), and in Windows Energy settings set the screen to automatically turn off after, let's say, 10 minutes. This way the keyboard illumination will turn off automatically as the monitor after 10 minutes of not doing anything (no need to turn the monitor off either), but the computer will not go to sleep. - Make an illumination profile of your choice and another profile with 0% brightness (ask here if you don't know how to do it) and just switch between both profiles with the predefined fn+Menu combination (Note that I also have

11
H
3 years ago
H
huettelm
posted in Keyboards

Turn off keyboard lights by assigning a key

Also note that with the @jakw0lf 's method you will have to assign a differet key to illuminate back the keyboard, since F10 (in his example) will not cycle between illumination effects but only set the blank one.

11
H
3 years ago
B
Brandonsoto657
posted in Console Peripherals

Iskur Serial Number?

Try changing "i" for "1", "o" for "0" or viceversa

4
Razer.Speedcr0ss
3 years ago

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