The Razer Armory

Hey so im kinda in a bit of a pickle. i was working on the razer deathadder v4 and i might have ounctured the battery and i need a replacement. i contacted the support just today but are there any ways i can find a replacement battery. i was looking into other used mouses where i can snatch the battery from and was thinking about the razer viper ultimate but the just didnt match according to my research.

I bought the Razer Barracuda X headphones. Do they support the PlayStation 5's Tempes 3D sound technology?

I have been having a problem where my mouse isn’t entering pairing mode even if I hold the side button and dpi-up to

I can't turn them off, I can't update the drivers because I get an error: invalid output string format. The Razer Synapse software on my computer also doesn't work. When I try to turn them on, it turns on for a second and then turns off. I can't even turn the volume up or down. 

So I have the Razer Gigantus V2 and I accidentally spilled a drink on it. How do I clean it?

Hello.I recently got a pair of Razer Barracuda X (2022) headset and had trouble with the dongle connection. It kept disconnecting and not wanting to connect back unless i unplugged and plugged the dongle a few times and turned the headset off and on a few times. Thought it was a problem with just my pair as the reviews for the headset were good so i returned them and got another pair. This one has almost the same issues. Not as bad tho. For example when i play PUBG, the sound randomly gets completly cut off and i can’t hear anything and it doesn’t come back unless i unplug and plug the dongle back and restart the headset. This takes about 20-30 sec which are crucial for not dying in the game. I tried almost every fix i could find online. I even disabled all other sound output devices. I had the 2021 version before and they worked perfectly, but i decided to get the 2022 version cause they had bluetooth. N

When I use my Razer viper v2 8 k I get stutters and input Delay so my game is unplayable I tried to lower my polling rate and changed alot of settings and things with my setup but the mouse still doesnt work Can anyone help with that?

Redeeming Razer Insider Gold for exclusive Razer products is simple. First, log in to your Razer Insider account and check your Gold points balance. Navigate to the Razer Rewards or Gold Catalog section, where you’ll see available items such as gaming mice, keyboards, headsets, or limited-edition gear.Select the item you want and click “Redeem”. Follow the on-screen instructions to confirm your order. Some rewards may have limited availability or require a minimum number of points. Once redeemed, you’ll receive a confirmation email, and your chosen gear will be shipped to your registered address.Tips for maximizing your Gold points: Earn points by reviewing Razer products, participating in events, or completing challenges. Check the catalog frequently for new or limited-edition items.

Hi, I have been logged out of THX Spatial Audio (which I have paid for) and it will no longer let me log in.I try to log in via email/password, or one of the connected accounts and get the error message “No authentication found” I have tried doing a full reinstall of the program both through razer synapse, and through the standalone program, restarting my PC in between.I have a Razer Blackshark V3 so it is capable of using the program, I have used it for months, but now I can no longer log in or use it with windows. Any help please? 

A couple of days ago, I cleaned my Razer Blackwidow V3 Tenkeyless, however when I was reassembling it I noticed that my Enter key was missing. I tried looking for it, but I had no luck. I didn't want to purchase an entire set of keycaps, and I believe my keyboard is still in its warranty, so I am wondering if it is possible to order a replacement Enter key.

I am using a Pro Click Mini for almost 2 years but recently, it was unable to connect to any Bluetooth Devices that have already been paired. I tried to remove the mouse from all my devices and re-pair all of them, however, none of my devices (3 Windows PC and an Android phone) were able to detect the mouse. Connection via the dongle is fine, but I can’t get the Bluetooth to work. Any help?

So, on the app it says that you can customize youre own thirdparty mouse pad but than there aint that option, does someone know why? or is it just a developer error?

Hey there, I have a Razer Viper Ultimate RC30-030501 that has served me well for the last couple of years. Yesterday night, out of absolutely nowhere, the USB Dongle started malfunctioning tremendously and constantly acting as though it was being plugged in and removed repeatedly. The same issue occurred on another port, after uninstalling and reinstalling the drivers, and now is happening on another device entirely. Is it possible to source a replacement USB Dongle? The mouse seems to be just fine as it still works adequately if it’s plugged in; having said that, this does defeat the point of having a wireless mouse. There was no trauma/damage to the Dongle, it was plugged in and working fine just prior and wasn’t subject to any stress or force whatsoever. Would love to hear if anyone has any solutions - thanks!

Hello everyone.I have a Razer Blackwidow 4X green switch keyboard.After a couple of months of light use, the keyboard started double-clicking and missing keys, a feeling I had on all the keys. I updated the keyboard firmware, but it didn't help. What could be the problem? Is it the switches, the board, or the software? I was thinking of replacing the keyboard switches with Akko Custom Switch V3 Silver Pro 5-pin, but I'm not sure if they will fit the board. If I were to replace the switches in the keyboard, which ones would work?

I have a Ornata v3, which has low profile keys.I would like to buy replacment keycaps as several keys have snapped off (the white plastic bits have snapped from the backs of the keys).The Razer PBT Keycap Upgrade Set does not fit this keyboard.Can someone please link a store page, amazon link, some rando on Etsy with 3d printer, or something that sells the CORRECT replacement key caps for this keyboard?Or has anybody had any success gluing the white key lugs back together?

Hello, I'll also reach out to support today when they open up. Asking the forum if this is expected behavior before deciding to return the unit to Best Buy store. Bought Blade 14 2022 edition (with RTX 3070 Ti) from Best Buy "few days ago". So far so good, except for following odd symptom while laptop is on power supply and set in Windows 11 to not go to sleep but set to have display turn off after 15 minutes. Following happened several times already: Power LED blinks green, because screen off But screen does not come on after moving mouse, track pad movement or keyboard. Even depressing the power button does nothing. Only way to get the laptop to come on is by depressing the power button for extended seconds. But that will turn off and turn laptop back on, which causes Windows 11 to "restart", losing my work. The laptop has no BIOS update. Is there known issue with Blade 14 2022, where screen goes off, blinks green but gets stuck and will not come back on, without reset th

I see that the Basilisk v3 35k is the only comparable model that is currently on the Mac compatibility list. I tried my Basilisk v3, but it isn’t recognized at all. It’s the most popular and most affordable mouse from Razer at the moment, so I don’t understand why it isn’t supported yet? The only reason I ask is I have a family member that wants to switch from Logitec due to being unable to program the mouse buttons how she wants, and the Logi software suddenly started failing on startup.

Hello Razer Team,I am left-handed and would like to suggest creating a true left-handed keyboard.Even though key layouts can be customized with software, this cannot fully replace a keyboard that is physically designed for left-handed users.Key placement, ergonomics, and the overall layout are still mainly optimized for right-handed use.Razer has already shown with its left-handed mouse that designing products specifically for left-handed users is possible and appreciated by the community.A dedicated left-handed keyboard would be a great next step and would significantly improve comfort and usability for left-handed gamers and users.I believe there would be strong interest in the community for such a product.Thank you for your time and consideration!

Hello, last time i encountered that issue i created a new account which let me start the software, good enough for me, i recreated my macros, job done .This time, no luck with the same method, i do not care about anything online, all i would like is to be able to access the configuration page for my tartarus, why it needs to be connected to the internet for that is something i just cannot grasp, anyway …i already uninstalled and reinstalled, opened my firewall (never needed to do that), all those operations didn’t help.All of this is happening on an Intel mac running Ventura 13.7.8thx in advance

I’ve noticed that some keys don’t always register after using the keyboard for a long time.This usually happens during longer gaming or typing sessions.Restarting the PC sometimes helps, but the issue comes back later.Is this a known behaviour, or are there basic checks I should try first?

Got a new and my first wireless gaming mouse.Bluetooth and wifi dont appear to be all that smooth when looking around in games.Even watching for shutters or frame drops, theres nothing. Its like the mouse is registering intermittently, just at a super fast rate, which results in what looks like stuttering, but isnt actually GPU stutter. Does that make sense?Is this normal, or do I have a bad mouse?

Which controller will fit (clamp around) BOTH my iPhone AND my 11 inch iPad? usb c connector preferred but open to Bluetooth connection at this point

Hey EveryoneIv tried out multiple MMO Mouses recently trying to find the best one for me and unfortunately I cant just seem to get it feeling just right and I wanted to discuss the only thing that caused me to return a Naga Pro… Twice because I even went back for round 2 to try again.Its the the ring finger rest o.O - I work construction and nothing is better than sometimes just degenning hard after work sometimes but that damn finger rest causes my last 2 fingers to ache as i usually claw them around the mouse side. Spoken to a few others Ive played with who have tried mmo mice in the past and they had similar annoyances leading them away to other options or having 20 shift/ctrl/alt modifiers and delving out of the MMO realm im finding alot of games dont even allow shift modifier keybinds so an MMO mouse would really fill that void.I’m not sure if this will ever get to the right people but the nagas pro buttons felt the best and the changeable si

Fixed issue with synapse 4 not recognizing keybinds with peripherals.   Tech for some reason hasn’t added the fix to their tech step by step guides book.  I have the easy fix that I figured out.  

Recently as the nothing phones are coming out, they've reminded me of razer and the first phone I bought back then, never really knew why they stopped at the razer phone 2, but does anyone know if theyre considering making a 3rd razer phone?