The Razer Armory

The Razer BlackShark V2 X USB headset experiences intermittent flickering or static interruptions when listening to music. This issue can manifest as brief audio drops, crackling sounds, or distortions, breaking up the smooth playback. The flicker may vary in frequency and intensity, often disrupting the listening experience. These interruptions can happen due to potential driver conflicts, power fluctuations from the USB port, or firmware issues specific to this model. The problem persists across various media players and volume levels, and commonly reappears despite attempts to reset or reconnect the device.solve this problem

Hi guys, did anyone know if the Razer Kraken V4 cand be connected wirelessly on Xbox Series X ? Thank you 

I am looking for my first wireless mouse.  I like the feel of the deathadder v3 pro, but when I go to buy one, I see most stores with a $149 version and a $159 version.  Can anyone help me with a side by side so that I can see what the different is? Thanks.

In my newly build pc I plugged in my Razer Kraken TE via USB on the motherboard. They didn’t work at first. After about a couple weeks I updated BIOS and they worked normally. Then i updated the on-board audio drivers of the motherboard and for some reason now they don’t work, plus when I have them plugged in and try to run any games, it just crashes my game (not my pc). I downgraded my bios in order to see if that’s the case but it just keeps crashing. I will try downgrading my mobo’s audio drivers but until then, I have no idea what to do. Synapse is fully installed and updated and have tried unistall-install.My mobo is MSI B650 TOMAHAWK WIFI ATX for AM5.Any nescessary info will be provided if seemed useful.Thank you.

My keyboard has stopped responding to the Razer software, after an update. I have no idea why, I have troubleshot to death, and nothing is fixing it, so I've given up.I absolutely hate this RGB loop it's fallen back to (and it wasn't any of the "hardware configurations" I had done before the update, I believe it wiped all my profiles)Is there anything I can do to just plainly disable the backlighting entirely on the keyboard?

I lost my death adder v3 pro, but i have the wireless 8000 hz receiver. is it okay just to but a death adder v4 pro with 1000hz or I have to buy the one is 8000hz and come with the receiver?

I was wondering if I can get my razer kaira pros for xbox connected to xbox thru an xbox wireless dongle and not just the xbox wireless feature to get less delay and better hearing. Also, I’ve been encountering rattling sounds in my right earcup when a low hz sound is playing, it really bothers me, can someone help me fix it? is it because my low and low-mid eq settings are both +6? 

I have been a Razer fan for years. Their products have been reliable for me for the most part. But what has been a disappointment and has been a consideration for going to a new manufacturer for products for ones that support macOS is well. Am I alone in this thinking? 

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Hi!I have this Wierd thing woth my Kiyo pro. On a cold start from shut off, the camera isnt connected to my computer(USB 3.0 port on motherboard) right away. I´t doesnet show up in device manager.  If I disconnect and reconnect the cable it pops upp right away. I have found though that after a while(say one game of overwatch 2) it do pop upp by itself without disconnecting/reconnecting cable. Its allways there on restarts(not cold starts).I´ve changed the energyoption under USB root hubs to not allow turn offs. I´ve also deactivadet de setting for USB under power management. And honestly this dosent make a differance no mather what I do. Any takers on the problem?This doesnt happen with any other usb device I have. The kiyo has the lasteft firmare, also motherboard. Old motherboard MSI z170a gaming pro carbon

Hi,I've connected my Kraken V4 Pro to my PS5.The head set Is connected to box and in audio preferences Is correctly setup as oudio I/O but I can't hear anything.Any suggestion?

hello, my account says its locked temporarily and it asked me to contact support for assistance. Its been locked for 1 day now and i cant login. (Im using my friend's account). Could you please help me unlock my account? Thank you!

Some keys on keyboard just don’t work, there’s no other way to put it i guess. I have a new keyboard but i would like to use this one a little long because of the arrow keys if possible. the letters that don’t work are E, 4, and some other ones that i don’t remember. Some of the lights on the keyboard are red idk if that’s important but i wanted to say. Keyboard: Razer huntsman v1 TKL

Hi! i just sent in my viper ultimate to RMA and have gone through the whole cable cutting process and more, I’m now waiting for a replacement but don’t get any answers on my one question both from the support agents or the RMA team. I asked if I would get a Viper ultimate like the one I had as a replacement or any other mouse, I also asked if I could choose colors or not and also if the replacement product would be the same amount of money as I paid for my viper ultimate + charging stand. Around 170$ or if I would just get something random. I didn’t get an answer on any of these questions… has anyone else had these questions unanswered or have got a replacement for their viper ultimate?? Please share!

Wife bought me the LE stormtrooper Xbox controller little under two years ago. I've barely used it it (maybe 50 hours total?) and right stick drifting really bad. It's out of warranty already so is there anything I can do to fix it? Seems like a colossal waste of money at this point. Can't really play anything with it.

I have my RAZER BLACK WINDOW V3 PRO keyboard which when I charge it and it doesn't charge the battery at all and it's still at zero I disconnect it and it's still at zero and it already updates the drivers and also uninstalls the clean synapse application and nothing is fixed helped methe light is green when it is connected to the pc and I disconnect it and it turns red and turns off 

Hello, I had a problem while activating my black shark v2 x headphones that used to show me a message saying "This product is already registered. If you did not register it, please contact Razer Support". Can someone help me?

I selected the advanced RMA option and am waiting to receive my new keyboard. The initial email states that I have 17 days to return the original equipment. I checked the tracking and the replacement keyboard is still in asia specifically japan. Am I expected to send my device out even if I haven't received my replacement keyboard? kinda defeats the purpose of the advanced RMA option that I paid $140 for 

I was playing some fortnite and i noticed my right click on my deathadder essential didnt work most of the time because it clicked for a milisecond and unclicked after can yall please help me 

Hello,i am looking for razer mice shape closest to DA that has no disconnection issues and is reliable. I tried DA HyperSpeed v2 x, but it is crap and disconnecting or freezing!  Looking for something more reliable but i don’t truth 200$ mice are scam imho! What about death adder v2 for instance or some other razer mouse? THanks!

I bought the razer Blackshark V2 X few days ago. It was running fine on my pc but suddenly the sound changed. The sound is like far away and tinny/sharp. And when i play a voice of someone talking, i can barely hear it bcz its too quite. I uninstalled and reinstalled all the sound drivers but its still like this. How can I fix this?

Just got this headset and noticed any time I muted my mic by using the mic mute button on the headset, it would stay muted even if I pressed the mute button again. Even if keep pressing it mute, unmute, mute, etc. it stays muted permanently until I restart the headset or PC.This issue stops happening after closing Synapse 4 and comes back when I re-launch Synapse 4.Also, isn't this headset supposed to save your custom EQ? When I close Synapse 4 and restart the headset, it's back to the default horrible sound.How can I go about fixing this? 

Just received a Razer wolverine V3. It's by far the most impressive controller I've owned. Really couldn't ask for more from a hardware standpoint, but unfortunately I can't make the switch over from my xbox elite controller on alot of games that I play because of software limitations. Not being able to rebind 'stock' buttons like A B X & Y to other inputs, and not being able to bind directional right / left thumbstick inputs to paddles/shoulder buttons are features that I grew accustomed to, and are deal breakers for me. Would greatly aappreciate if this is addressed in a future update.

I purchase 200 Garena Shells, through gcash but my account was not reloaded immedietly. Please Help me to fix this