The Razer Armory

Hi,I have changed my macros on Razer Deathadder v2 X HyperSpeed with Razer Synapse (version 4.0.86.2510220630). Specifically I have changed what scroll click does (typing a letter W). After I resetted this setting to default (scroll click to scroll click) it still does type letter W. It happens when Razer Synapse is off. When Razer Synapse is on, it works as normal. What I tried:I have tried to:[Reset profile] > [Reset key binds] or[Reset profile] > [Reset profile].Also, I ahve tried to make a new profile, and delete the default one.Also, I have tried to reinstall/repair Razer Synapse application.Also I tried to rebind scroll click for example to M, and then to scroll click, but then when Razer Synapse is off, it types M.My firmware for mouse is newest

I have a Blade 16 with the 4090, and it’s been as hot as 107°C on the package, though that’s during heat spikes. Depending on how I prep it, the average temps range from 84-95°C.I always elevate it with my Razer stand, and I’ve undervolted it by -125. I also run the fans on full. Razer support has offered to “service” my laptop and even replace it, but I’m hesitant because I’m not sure if a service or replacement will be better, temperature-wise.My question is, will a different Blade 16 be any different? They all seem to run very hot if you choose CPU boost/GPU high, no matter what. Even with the settings above, low/low still spikes up to 98°C.While the spikes are high, should we just focus on the averages and ignore the spikes?I’ve never seen official guidance from Razer on average temps vs spike temps, and what range is normal and what range warrants a service or replacement.This situation reminds me of working with

hi. i buy new headset, kraken v3. but there is no any activation code in box. i activated thx in synapse app but i am not sure is it activated or not. can anyone help me?

Tried to update my Razer Barracuda X (2022) RZ04-04430, since I'm having issues while playing that causes the headphones to cut out and temporarily switch to my speakers. It last like 5 seconds but happens a lot in one day and gets annoying while playing. Wanted to update them to see if that would fix the issue but with the latest update (August 26, 2025), but every time I try update it, it says failed. I have the USBC Dongle connected by the wire since my PC does not have a port.  I tried restarting my computer - nothing. Disabled memory integrity and restarted - nothing. I tried running the file as administrator - nothing.  Connected the headphones also - nothing.Was able to use the latest pairing file and that did nothing.

I ordered the product on October 28, 2025, and received it last Friday. However, I still haven't received the Battlefield 6 System Override Soldier Skin. When will it arrive in my email? Order number: #(removed order number)

Hey everyone,I’m planning to pick up the latest Razer Huntsman TKL, but I’ve got a question before buying. Can features like Snap Tap and 8K polling still be used without Razer Synapse?I don’t care about RGB since I use SignalRGB for that, but I really want to keep features like Snap Tap and the high polling rate. Is there any way to enable or use those through other software or firmware?If not, are there any alternatives or workarounds (maybe other keyboards or software) that offer similar features? 

So here’s my problem, I’m German but located in the US currently to work for the next couple years. Unfortunately my old keyboard is at the verge of dying. So I’ve done some digging and to me the Razer Huntsman V3 Pro seems  very appealing. The thing is… I am SO not familiar with the US layout of keyboards, as I’ve used the German layout for about 20 years daily now. Is there ANY way, I can order a Keyboard within the US with a German QWERTZ layout, without having it shipped over from Europe for +100$ in shipping costs? I’ve also tried to see if I can just buy the keyboard here and also buy the Phantom Keycap upgrade.. but well they don’t sell the German layout here either lol. Anyone ever faced this problem?

Hello everyone, Great to be here, let's share comments to expanding Razer in the continent.  

Hello everybody,I have been using Tartarus Pro for a while now, and it has become a pain to remember all the mappings I have used for more than a few programs.Tartarus is not a usual keyboard, so there is no muscle or visual memory for the keys for a long time.Not using your specific layout for a few months - now it’s gone, you need to check all keys again and remember them. During the gameplay, there are always a lot of reminders, like “Use E for healing” or something. But the problem is that there is no reverse compatibility with Tartarus and Game, the game does not know that you remapped key 01 to key Y for example.  So everyone and I are making pictures with all mapping reminders, like this:

So yesterday I got my new Blackwidow V4 Pro, and I got immediately very exicted. That excitement however was short-lived cause I soon realized that Razer seems to not really fix issues in their software. I don't know if I did something wrong here. but from all I've read online so far Synapse 4 is VERY buggy and does not AT ALL deserve to be called a finished software.Once I first plugged the Keyboard in. Synapse 3 popped up, so I naturally installed it, thinking it was the like "newest", or "most developed" Version there is right now. Once I wrapped my head around the software, understanding how it worked a bit I noticed **two** VERY crutial things about Synapse 3.1. Firstly: Snap-Tap is only available for Synapse 42. Secondly: You cannot lay customize the Command Dial (which, in case you didn't already know is like the "main"  gimick of the keyboard)After a quick internet search though I was delighted with the solution being as easy as just installing the

I Purchased a Razer Kraken X Lite headset a couple months ago and in he beggining it worked fine, but in the past month the microphone stopped working.It simply doesnt appear when I connect the audio Jack, the microphone works fine on Console when i use only the One 3.5 jackBut when i Use both of the jacks on my PC the microphone doesnt work 

I am looking to purchase Razer Joro keyboard and I have seen on multiple sources that it supports 3 mode connectivity (Wireless Hyperspeed Dongle, Bluetooth, Wired). The supported wire comes inside the box. Where can genuine supported dongle be bought?I have Razer Pro Click Mini which came with a 2.4 GHz wireless dongle. Will that be sufficient?Any timely response is much appreciated.Thank you

I purchased a pair of Razer BlackShark V3s, and I can't configure them in the Razer Synapse app because it doesn't detect them. I've checked, and the official website says it's not compatible with the V3 series, but in videos online, people use Synapse to configure their headsets. Is there a solution, or another program where I can configure my headset? Thanks.

Mi teclado Razer Huntsman V2 Optical me dejo de funcionar 5 teclas f2,f3,3,4,e y r.Aun tengo la garantía lo compre hace 1 Año y 5 meses mas o menos. Como lo podría solucionar?

My finacée needs a replacement for a keycap on the razer sanrio mini keyboard, where can I access this for her?I don’t want to buy one for the wrong model :) 

When I am connected to my pc I often connect the Bluetooth to my phone just to listen to music/tiktok that nonsense and every 10-15 minutes the headset disconnects and reconnects and this wouldn't be a problem except for the fact the woman talk and says that the connection has changed, any way to turn her off or fix the Bluetooth error ? 

They've never done this before, this is recent. It also doesn't matter what you plug it into. I've plugged it into both my computers, both my PS5's, and it worked perfectly fine with all of those before so i don't understand. 

I just recently bought a Razer Pro Click Mini and don’t see a way to save anything to it’s on board memory. I want to specifically use Macros without razer synapse with my laptop but don’t see the on board memory icon like I do with my Mamba Elite mouse.. Is there something I’m missing? I did a fresh install as well as tried it on multiple computers with Bluetooth as well as 2.4. Side note: Synapse is also not displaying the battery percentage as mentioned in other articles I’ve found. Instead it simply shows a full battery icon 

I got one cobra pro and deathadder v2 x, but I lose my cobra pro hyperspeed dongle, the only I have is deathadder v2 x, my question is can I use hyperspeed unility change from deathadder v2 x to cobra pro ? Which is using deathadder v2 x hyperspeeed dongle but in mouse cobra pro 

Greetings to glorious Razer Support and all fans of Razer laptops! My laptop config: Razer Blade 15 Advanced 2019 / 4K OLED 60Hz / i7-9750H / 32GB 2666MHz / RTX 2080 Max-Q / RZ09-0301Windows 11 25H2 is installed. The power mode is Balanced.Razer Synapse 4.0.86 runs in the background. In its performance settings, Custom mode is selected and all sliders are turned to maximum.All firmware updates from the product support page have been installed. I noticed that after waking from sleep mode, the processor power is limited to 35W until I manually switch between operating modes in Synapse. Could you advise me on how to remove this limitation?It's very frustrating that after waking up from sleep mode, performance drops and the processor doesn't reach turbo boost frequencies.It's possible this is a Synapse bug, or Windows require

I am looking to buy a Blackwidow v4 Pro (not the 75% one) to replace my old v3 Pro and I would prefer a wireless one. But I can not find any specifications stating specifically that it is wireless. Am I just blind or is there not a wireless model?

i am currently in what i can call a battle with razerthey keep moving the goal posts"we will send a replacement""we need you to cut the cord"now they refuse to help because the sticker on my controller has worn off, so no serial number externallyi cant see a serial number in synapse or on the xboxplease does anyone know how to find the serial number on the device/software (they wont accept the box)

Wolverine v2  wireless stop working and charging. I had a delivery barcode in order to ship it out but ran into family problem and since I couldn’t do it on time 17 days . May be get a new RMC delivery barcode 

I bought this mouse because I heard it was the highest rated razer mouse or one of them. I've loved it, best thing mouse I've ever used. Which made it all the more upsetting when it all of a sudden started not really working. While playing a game, sitting and waiting in said game for a friend, started moving again and realized my mouse (which was connected through USB dongle at the time) started moving then stopping, moving then stopping, like it was cutting in and out. Restarted my pc, nothing. When I try using the cord it makes the sound of something connecting and disconnecting repeatedly, which I found strange because it wasn't making that sound when just using the dongle, it seemed to be worse when using the cord. I've tried different USB ports, I've tried the ones in the back of my pc, I've tried a different computer and the same problem kept happening. I really didn't want to give up on it so soon because my replacement mouse is abrasively slow and painful to use and this was my

My Razer DeatherAdder scroll wheel does not consistently work when scrolling up or down.  When scrolling it bounces around and may go down when scrolling up and vice versa.  It has been doing this for awhile and I have been dealing with it, but thought I would reach out to see if there was a fix.  I performed all the tests, firmware, testing on another computer, using compressed air, etc…  My device should still be under warranty and I do have a video available showcasing the issue (which I am sure Razer is aware of already..) Thanks!