The Razer Armory

Hi,I recently got a new mouse that supports Dynamic Sensitivity and I have configured and enabled it in Synapse to try it out but it only works in Windows. In Overwatch2, a game that uses raw mouse input, it doesn't work. My question: should Dynamic Sensitivity also work in games like Overwatch2 that use raw mouse input? Because than I know whether or not I should continue to try to make it work ingame or not.Thanks

I’m currently attempting to update my Kiyo firmware because I need to disable auto low light adjustment. Every time I try, it keeps saying to contact razer support, however it also says I’m not covered by warranty when I put my serial number in. Anyone know a work around or possible solution?

Hi everyone, I am having an issue with my Blackwidow V4 Pro keyboard and Synapse 4. Both keys M1 (not M5 like in the heading … sorry, can’t be changed afterwards) and ENTER cannot be selected to manually change their color. The keys themselves work perfectly well and are also lit and are colored but cannot be manually selected inside Razer Chroma. Inside chroma you also see on the screen that both keys are not outlined, they cannot be selected. I tried installing the latest firmware, I uninstalled and reinstalled the software, not working. Besides it is impossible to move that keyboard onto the mousepad, which works perfectly with my other keyboard (Razer Huntsman V2 Analog). 

Hello, i have been using the Tartarus keypads for a few years and love them for the most part. I seem to have run into an issue that i haven’t been able to figure out how to fix so i am looking for some help. I was setting up a new profile for the new Wukong game and now i seem to have screwed up my D-Pad for all of my profiles and games. I can now only move forward, left, right and backwards none of the omni directions work any more like they used too. Pretty hard to jiggle peek when if you rotate the joystick you completely stop each time you hit the forward left or right inputs. When i am on synapse i click on the d pad and you have two joystick options one is the omni directional one and the other is only the 4 inputs up down left and right. If i click the omni directional and go into a game i have no movement at all but if i select the the 4 inputs one movement works I feel that i have done something in synapse to screw everything up but i don’t know what??? I have reset and de

I updated my laptop, and my Kraken Kitty headset suddenly stopped showing up in Synapse 3. They work with my computer—I can use them and everything—but they will not work on Synapse. I even tried installing the new Razer Synapse, and they do show up there, but I cannot get sidetone to work. I can turn it on, but it doesn't work. Every time I go to a different page on the app, it sets my sidetone back to 0. It will not increase and stay there. Does anyone know what's going on? 

With Razor being a gaming mouse  is there a forum for Old Noobs to learn tips on button binding on games?I want to program some of the newer buttons to be used in a game but several buttons are not recognized when clicked, ie: Scroll wheel left click, scroll wheel right click, and mouse 5 have no associated actions when pressed to set them in the game, I tried binding them to unused keyboard keys and then,  tried to add these keys to game binds but no luck. free lunch if there's anyone that can reply with real help...;-)

Whenever I use my barracuda xs on my ps5 with the dongle, I get a bit of static come through everytime audio is playing, it's not cnstant static like on a TV, but a faint static on all audio, this doesn't happen whenever I use the dongle of my laptop though, so am stuck on this issue 

   I did my research and I had mixed results. Ended up being confused. Please help. Thank you Photo not mine.  

Y’all I love this mouse. I have had three so far. I gotta say that the experience on a mint condition viper v3 pro is absolutely unreal. I came from a Logi g900 but this takes the cake. The shape is close so It fit my  hand like a glove and also the light weight of this mouse make headshots unreal for me. Good product and I hope Razer continues making great peripherals such as this. 

I bought my kraken V3 last week for my Xbox series x, after chatting with a Xbox staff member, he suggested to ask if there were any Software/Firmware update so my headset can become compatible with my Xbox.

Hi. My microphone is no longer functioning properly.  It seems to be always on mute although if you press the button ALMOST all the way down without actually clicking it, it will detect some input.  I have NOT damaged the headphones in anyway so this is quite disappointing.  I hardly ever use this unit and when I did this is what happened.  Someone else has reported the same issue as I am having but has not been resolved (after 2 years).  This has made me lose confidence in this brand.

I’m been the owner of a Viper V2 for a couple months now and seeing the new features that the DAv3 Hyperspeed and the Viper V3 Pro received, would other older mice such as the DAv3 Pro or Viper V2 receive updates that will give them those features as well?

Hey y’all! I was visiting China for a bit and managed to pick up a Viper V3 Gengar edition at the SEG Plaza in Shenzhen. Trying out the mouse, I found out that the mouse creaks a bit when I press down the side with the mouse buttons a bit. I’ve checked out boardzy’s video and seems like he’s having the same issues with the side popping etc. Does anyone know if there’s anything I can do for a quick fix? For the most part, I don’t want to take a part the mouse cause I don’t wanna damage the skates, but if it comes to it, then I might. Thanks!

I want to connect the microphone to the ps5, but the system does not recognize it.

i recently bought some razer baracuda x lite headphones and i kept trying to use the 7.1 surround thing but it just doesnt work, while it's active i cannot hear anything at all, i tried multiple things to repair it but nothing works. Dont work application surround sound. The sound settings in the control panel do not help activate the 7.1 feature

I am experiencing an issue with my Razer Viper Ultimate. Approximately three months ago, I noticed it started charging slowly, even when connected directly via cable. Now, it only charges if I turn off the power switch located on the bottom of the mouse.The device is still under warranty, and I reside in Brazil. I would appreciate your assistance in resolving this issue.

So a Razer software fills my PC with 200gbs of junk data that constantly fills my PC and i cant remove it. Does someone know how to remove it? 

I used this mouse for a months. At some point, the mouse suddenly stopped working, causing the problem. I tried using both USB 2.0 and USB 3.0 ports because I thought it might be a USB problem, but the problem did not resolve.

I knew before buying that barracuda pro doesnt have the best mic but when i listen it on apps like discord/zoom it was terrible even tho it was okay in synapse app. i search and couldnt find any solution then i realised i have another mic connected to my pc, just wanted to try to remove it and it solved my problem. somehow my siren mini was causing so bad sound quality for my barracuda pro. just wanted to share with you my solution so in the future in case someone else have the same problem.

Half a year ago I recharged my razer gold. Recently I want to buy Black Myth Wukong. When I opened it, I found that my mobile phone number had been changed a long time ago. I didn't save the backup code. I can't use razer gold right now. Can anyone help me solve this problem?

I have bought a Razer Basilisk V2 wired a long time ago (cant remember when , maybe like 2 years) and ive had no problems with it. Up until very recently , like 3 days ago when the scroll wheel suddendly starts slipping. When i use the scroll wheel to do one small scroll , only the middle part of the scroll moves and it doesnt move the other big wheel that actually tracks the scrolls. I dont know what to do to make the rubber part (middle part) of the scroll move at the same time as the outer part (actual scroll wheel). Any suggestions/tips?

i cant recieve sms code please help i need to use my razer gold to buy! i cant use backup code too cause need sms code too help me pls!

I bought a Deathadder Essential gamer mouse from Aliexpress. The mouse cannot be recognized by the Synaps program and cannot be registered based on the serial number either, because it cannot find the product.