The Razer Armory

Bom dia, comprei um Razer Blackshark V2 X para usar no ps4, porem o microfone dele está muito baixo e quase não dá para me ouvirem, ja tentei aumentar pelo próprio sistema do Ps4 mas mesmo assim fica baixo. Já conectei no PC e lá consigo mexer no volume pelo próprio mixer no PC e o microfone funciona normalmente. Alguém sabe oque pode ser ?

The left and right click on my Viper Mini is starting to feel a little mushy after about 2 years of heavy usage. It's still functioning as intended and not missing any clicks, but when compared to my other Viper Minis which are used less frequency for work, it's quite a noticeable difference in the click feeling.Anyway my main question is how often do these mice expect to last from wear and tear? I'll probably start rotating these mice between my devices so the usage gets 'spread out' more evenly 

Hi! I recently got my new kraken v3 hypersense and i really like thx. But i like having music in the background while gaming and i don't want thx on my music. is it posssible to have thx in game while having stereo on my music? and how do i do that?

Hello to the community, I haven’t been using my Razer Gold account for a very long time and I happen to see that I have funds on my account. However, due to inevitable circumstances, I lost my old cellphone together with the Two Factor Authenticator and the backup codes, any help will be appreciated. Thank you! PS I submitted a ticket but it seems they don’t respond to the inquiries of their customers.

acabo de adquirir unos razer hammerhead hyperspeed para xbox, la primera ves que sincronice con la app funciono bien, después con el doc los conecte a la PC y al investigar en la pagina de razer encontre un actualizador de firmware y los actualizo a la versión 1.1.6, cuando quise volverlos a emparejar con la app de razer audio en el celular me dice que solo detecta uno de los auriculares, y si pasa que de repente uno de los auriculares se desincroniza pero al ponerlo en el estuche y cerrar y abrir la tapa se sincroniza pero por mas que los vuelvo a sincronizar la app solo me detecta uno y por ende no me deja a entrar para configurarlos la verdad no se si fue por la actualización o vienen mal de fabrica me gastaría saber si hay manera de recetarlos de fabrica 

Hello, I need to start the warranty process for a Razer Viper 8KHz mouse, it has problems with the scroll wheel. I don't know how to start the claim, can you help me? I am from Argentina, I have proof of purchase, S/N and P/N.I hope for your help, greetings!

The left and right click on my Viper Mini is starting to feel a little mushy after about 2 years of heavy usage. It's still functioning as intended and not missing any clicks, but when compared to my other Viper Minis which are used less frequency for work, it's quite a noticeable difference in the click feeling.Anyway my main question is how often do these mice expect to last from wear and tear? I'll probably start rotating these mice between my devices so the usage gets 'spread out' more evenly 

So I'm sure most of you guys have heard of the snap tap firmware Razer has added to the Huntsman Mini v3, but I wanted to find out, is there anyway to replicate this firmware on the base huntsman mini? 

Hi, does anyone know where I can get replacement joy sticks for a wolverine v2 controller? i cant seem to find them anywhere

Good afternoon. I wanted to buy THX for headphones, but I'm in Ukraine, and at the checkout stage I couldn't change the contact information for my location and phone number. How can I buy THX at all if I don't have the technical ability to do so?

So this laptop has been used for 4 years now, great design and performance, really liked it. Recently, however, I noticed intense heat while gaming and the fans were spinning like a jet engine. I did some cleaning (blowing the dust out of the fan and vent), tried using Balanced Mode instead of Gaming Mode, but no use. The average temp when idle is around 53 degrees Celsius and 100 after 30 minutes on heavy load. Now is it okay for the laptop to continue working like that? I'm thinking about repasting (Any paste recommendation is appreciated). I would love to hear your advice before changing the thermal paste. Thank you.  

I lost the access to get 2FA codes on my phone and not able to transact on Razer Gold. Is there any way to reset 2FA? I still have the access of my email though. I’m trying to contact support but no answers as of now. 

I have a Razer BlackWidow X Chroma | RZ03-0176x - and I have an issue with a spamming key. I’ve tried to download firmware to update (from https://mysupport.razer.com/app/answers/detail/a_id/4166), but the options avaiable don’t match my keyboard. Is there somewhere I haven’t found that has the firmware to update my keyboard? I tried the closest options from that page, but they don’t find the keyboard when trying to run.

I got this from Razer Silver Rewards last November 2023. For the last 3 months, my sister has been using it, and recently she said it stopped working. I assume the battery is dead. When I checked Razer Synapse, the device wasn't connected anymore. How can I fix this? Can we replace the battery? By the way, I don't have a charging dock. 

I’m just out of limited warranty and the middle mouse button is both multi-clicking but also less sensitive so I need to press it down harder and it will open up like 8 tabs at once. It’s pretty much useless in games as I can’t quickly press it. Its right and left click functions still work for the mouse wheel but the middle click itself is hard to use.I wasn’t able to find any replacement videos or products. Has anyone attempted fixing this? If so how may I attempt to do so?The normal left and right click are optical switches if I’m not mistaken so they work flawlessly, however the middle click is mechanical so it’s bound to fail.

guys i want to buy a new keyboard, the blackwidow one. But the italian layout is not avaiable. Can you tell me how much i have to wait?

I bought my laptop only a few years ago and so far this year the question mark key doesn't work anymore, the / still works  but when I press shift+/ it doesn't do anything and lately my two keys for  b and c have gone out as well and it doesn't seem to have anything to do with dust since I cleaned the keys. 

I am looking at buying the new Huntsman V3 Pro Tenkeyless keyboard and was wondering if this was fundamentally exactly the same as the Huntsman V3 Pro Mini in terms of its capabilities, specifically the "Snap Tap" feature that recently rolled out to the Huntsman V3 Pro Mini. I would like this feature however i also like to have Function Keys and arrow keys as found on the Huntsman V3 Pro Tenkeyless**.** 

Hi,  I bought a wired mouse, a Razer Basilisk V3, on May 6, 2024, but it stopped working last night.  It's disheartening to experience such a malfunction within a month of purchasing a product that should last longer, especially considering the warranty period.  I cannot move the mouse pointer on the monitor screen anymore.  I can click and scroll.  It responds.  But the mouse’s optic sensor is not working anymore.  I have updated to latest firmware version.  It is just not working 😭 May I know how can I fix that? Best,Zin

I have a cyberpower pc keyboard, its fully rgb and had its own key so you can change the color, but it only does one solid color. Is there a chance the keyboard is compatible with Razer Chroma software so it can match the fans rgb cycle i customized in the software?

My Razer Viper V2 Pro Mouse dongle is not working. but mouse is working fine when connected via usb It started doing this a few months after I bought it. Even though I updated everything, the situation did not improve.

It would be great now if Razer would release a keyboard that has both a USB 3.x pass through AND an audio pass through. To me, wired head-sets still sound the best, and on most computers, the audio out port is next to a USB port anyway, so why is this neglected?I know Razer has had some keyboards with USB passthrough, but they’re always 2.0, not any 3.x.Am I the only person with these on my wishlist?

I've got razer everything, but the mousepad I just can't do. The gigantus v2 has that ugly green foam on it that clashes with any setup that isn't green. Please razer, when/if you make a gigantus v3, make it with all black foam and no big green logo or anything.Strider too slick for me and goliathus black edition not available anymore it seems.Logitech removed the ugly blue foam from their g640 pad and made it all black. It's about time razer does it as well.