The Razer Armory

The left and right click on my Viper Mini is starting to feel a little mushy after about 2 years of heavy usage. It's still functioning as intended and not missing any clicks, but when compared to my other Viper Minis which are used less frequency for work, it's quite a noticeable difference in the click feeling.Anyway my main question is how often do these mice expect to last from wear and tear? I'll probably start rotating these mice between my devices so the usage gets 'spread out' more evenly 

So I'm sure most of you guys have heard of the snap tap firmware Razer has added to the Huntsman Mini v3, but I wanted to find out, is there anyway to replicate this firmware on the base huntsman mini? 

Hi, does anyone know where I can get replacement joy sticks for a wolverine v2 controller? i cant seem to find them anywhere

Good afternoon. I wanted to buy THX for headphones, but I'm in Ukraine, and at the checkout stage I couldn't change the contact information for my location and phone number. How can I buy THX at all if I don't have the technical ability to do so?

I lost the access to get 2FA codes on my phone and not able to transact on Razer Gold. Is there any way to reset 2FA? I still have the access of my email though. I’m trying to contact support but no answers as of now. 

I have a Razer BlackWidow X Chroma | RZ03-0176x - and I have an issue with a spamming key. I’ve tried to download firmware to update (from https://mysupport.razer.com/app/answers/detail/a_id/4166), but the options avaiable don’t match my keyboard. Is there somewhere I haven’t found that has the firmware to update my keyboard? I tried the closest options from that page, but they don’t find the keyboard when trying to run.

I got this from Razer Silver Rewards last November 2023. For the last 3 months, my sister has been using it, and recently she said it stopped working. I assume the battery is dead. When I checked Razer Synapse, the device wasn't connected anymore. How can I fix this? Can we replace the battery? By the way, I don't have a charging dock. 

I’m just out of limited warranty and the middle mouse button is both multi-clicking but also less sensitive so I need to press it down harder and it will open up like 8 tabs at once. It’s pretty much useless in games as I can’t quickly press it. Its right and left click functions still work for the mouse wheel but the middle click itself is hard to use.I wasn’t able to find any replacement videos or products. Has anyone attempted fixing this? If so how may I attempt to do so?The normal left and right click are optical switches if I’m not mistaken so they work flawlessly, however the middle click is mechanical so it’s bound to fail.

guys i want to buy a new keyboard, the blackwidow one. But the italian layout is not avaiable. Can you tell me how much i have to wait?

I bought my laptop only a few years ago and so far this year the question mark key doesn't work anymore, the / still works  but when I press shift+/ it doesn't do anything and lately my two keys for  b and c have gone out as well and it doesn't seem to have anything to do with dust since I cleaned the keys. 

I am looking at buying the new Huntsman V3 Pro Tenkeyless keyboard and was wondering if this was fundamentally exactly the same as the Huntsman V3 Pro Mini in terms of its capabilities, specifically the "Snap Tap" feature that recently rolled out to the Huntsman V3 Pro Mini. I would like this feature however i also like to have Function Keys and arrow keys as found on the Huntsman V3 Pro Tenkeyless**.** 

Hi,  I bought a wired mouse, a Razer Basilisk V3, on May 6, 2024, but it stopped working last night.  It's disheartening to experience such a malfunction within a month of purchasing a product that should last longer, especially considering the warranty period.  I cannot move the mouse pointer on the monitor screen anymore.  I can click and scroll.  It responds.  But the mouse’s optic sensor is not working anymore.  I have updated to latest firmware version.  It is just not working 😭 May I know how can I fix that? Best,Zin

I have a cyberpower pc keyboard, its fully rgb and had its own key so you can change the color, but it only does one solid color. Is there a chance the keyboard is compatible with Razer Chroma software so it can match the fans rgb cycle i customized in the software?

My Razer Viper V2 Pro Mouse dongle is not working. but mouse is working fine when connected via usb It started doing this a few months after I bought it. Even though I updated everything, the situation did not improve.

It would be great now if Razer would release a keyboard that has both a USB 3.x pass through AND an audio pass through. To me, wired head-sets still sound the best, and on most computers, the audio out port is next to a USB port anyway, so why is this neglected?I know Razer has had some keyboards with USB passthrough, but they’re always 2.0, not any 3.x.Am I the only person with these on my wishlist?

I've got razer everything, but the mousepad I just can't do. The gigantus v2 has that ugly green foam on it that clashes with any setup that isn't green. Please razer, when/if you make a gigantus v3, make it with all black foam and no big green logo or anything.Strider too slick for me and goliathus black edition not available anymore it seems.Logitech removed the ugly blue foam from their g640 pad and made it all black. It's about time razer does it as well.

Solve the problem of purchasing the wrong voucher 

Hello, I bought your product Razer Kraken V3 pro headphones, I entered the serial number but did not receive an activation codeYour Razer device is not eligible to receive a 7.1 Surround Sound activation code. For eligible products, see 7.1 Surround Sound System for Gaming Headset.How to find out the serial number. 

I need the complete code

Please, is there any place where I can buy these pieces? PHOTOI want to change the space bar on my keyboard for a custom space bar, but then I need those pieces. Kind regards.

Why is there no white edition of the Razer Huntsman V3 Pro Mini?

the keyboard has stopped working! At first, it began to disconnect and connect sestimatically, and then it stopped working altogether! My computer doesn’t see it! And when connected, the keyboard doesn’t react at all, there’s not even a backlight!

I love the media button(s) on the Huntsman Elite.I use 2 monitors and use the media buttons to pause and play media from both streaming services, as well as youtube.But the next track/ previous track buttons don’t really work well for that sort of thing, so I went into synapse to reassign them to fast forward and rewind only to find that doing so is not an option.This is a big problem for when I’m watching follow-along tutorials, which is near constantly, as I have to keep switching window focus from Blender, or FL Studio, or whatever I’m using to manually rewind or fast forward the media.Anyone else have this issue? What do you think the chances are that this will be seen and addressed?Does anyone know of any browser extensions or 3rd party scripts that can rectify this issue?

I installed a new motherboard last night, and up until I went to bed everything was working fine with the mouse. When I woke up this morning, the mouse is no longer capable of being recognized by my PC. It won’t show up in device manager nor will it be detected by the firmware updater. I thought it might have just died, but I tested it on another PC and it works just fine. I’ve also tested other mice on my PC, and they function properly as well. It seems like it just isn’t receiving adequate power from my motherboard. I’ve uninstalled all mice and HID devices and reinstalled to no avail.

For some reason my Synapse Beta updated and now showed patch notes that were literally the THX audio update ones from last year. Not only that, but now it also keeps asking me to set my Blackshark V2 Pro as the default device WHEN IT ALREADY IS. It asks me over and over everytime I change the tab. So annoying. I reinstalled it and it didn't fix anything. But most importantly, why is it showing those patch notes for THX all of a sudden?