The Razer Armory

Why is my Kraken Tournament Edition now ineligible for 7.1 when it has been in the past?  I even set-up the sound the way that works for me.  I can’t even get the activation code to unlock 7.1 for a 7.1 headset.  Now all the headset is good for is stereo since the THX Spatial Audio does not sound  any different.

My friend who lives in the US had gifted me a Razer Kraken Tournament Edition, it was with the THX spatial audio cable and the booklet with the activation code. I had kept it somewhere in my room and now I could only find the headset without the THX cable and the booklet with the activation code. I had registered the product online and now I can't request the activation code again cuz it says that the product is ineligible. What am I supposed to do now? Also, the THX cable was misplaced too so can I get a replacement on that cable? And Is there any way to make 7.1 surround sound work? 

After Windows 11 v.10.0.22631.3880 update (incl. KB5039895 Cumulative Update for .NET Framework 3.5 and 4.8.1 for Windows 11, version 22H2 and Windows 11, version 23H2) followed by the clean install  of RAZER Synapse v3.9.630.62714, my mouse RAZER BASILISK V3 is unable to store profiles or Cycle Up profiles on mouse board memory.

My Baracuda X headphones  2021 stop working so i get new one 2022. Can I force old recover to work with new headphones (reciver now is with usb C in midddle)For now only I can use is new reciver Thanks

I just bought the razer blackshark v2 pro wireless today (no Bluetooth) and was trying then on my ps5. They kept disconnecting everytime I move my head a few inches away from the dongle. I tried on different ports and on my pc and still same issue. I paid a lot of money for those headphones anyone knows a fix ?

I would say the TV and Motherboard market!

it doesnt want to work please help

I recently noticed the seat teats forward and doesn’t stay in place when I tilt it back.Its like the cyclinder is missing something to hold in place.When i sit on the chair i feel like I’m slowly sliding forward off at a 35 degree angle.Can I weld it in place? lol

Hi there any one know what’s the black sticker under lid (on top of the vapor chamber that cover some screws) is called ? Thanks

I recently purchased the Basilisk V3 Pro with the wireless charging station. I’ve had it for about 2 weeks now. When I first got it, I had a hard time getting it to charge wirelessly but after unplugging the doc and reinserting the puck, it started to work.  2 days ago, it was to about 4% battery so I put it on the charger during my break and it charged up a bit. The dock lit up red and went up to about 10%. All good there. I finished my workday and put it back on the charger. Again, it lit up red like it was charging. I left it alone and when I went to use it today, the dock was cycling through the colors and the mouse is unresponsive. I have unplugged and replugged the dock, removed the charging puck, cleaned the pins, and put it back on the charger. Nothing. So I plugged it in via USB to my computer to try that. Again, nothing. I have also tried the reset with the left, right, and center buttons but it didn’t do anything either. I’m fairly confident its completely dead since it was

Anyone know how to find the 7.1 surround sound activation code if I threw away my packaging for my barracuda x headphones? I also threw away my receipt so I cannot give proof of purchase either. Any help would be greatly appreciated.

Hi, I had put my supercell ID and wallet has sufficient amount but when I tried to checkout. It said purchase fail. What’s going on?

There are various button caps in online stores. They are similar, but they cannot be replaced by kitsune button caps. If the button cap gets damaged over time, can I buy only the button cap separately? I hope we sell button caps separately.

hi there,ihave a blackwidow v4 and while gaming the keyboard very often is lagging...For example whille using W,A,S,D keys for movement in game it seems that its long pressing the buttons and delays a lot.Sticky keys deactivated.Firmware last version-delleted and installed synapse again poll rate 1000….Tried diffent usb ports stilll the same...Any idea what could be happening ?

Hi,I spilled beer all over my Deathstalker V2 Pro TKL and while no damage was done and I cleaned all the keycaps the keys are sticky. I read that this is a hot-swappable keyboard.Does that mean I can remove the keys without desoldering? How do I remove the keys is there a video?Many thanks!

ola, comprei recentemente um headset razer black shark v2x, na caixa não veio o código de ativação do audio 7.1, entrei no site da razer para cadastrar o headset e pegar o código, mas tive uma surpresa, meu headset que é nova consta como já cadastrado. como posso resolver esse problema?  

Over scratch pin

When i turn off the rgb in the keyboard some keys still on but on dim blue (like when u press on fn key) win key,fn key,enter and left shiftHow can i solve this problem

The question: I am looking to attach a second external monitor and the HDMI port is already in use. What’s the least resource intensive way to add an additional monitor? Details:12th Gen Intel(R) Core(TM) i7-12800H   2.40 GHzNVIDIA GeForce RTX 3080 TI32.0 GB (31.7 GB usable)Razer Blade Advanced 15 (2022) My laptop has two USB-C ports, three USB-A ports, a power port, and an HDMI port. I don’t use this laptop for gaming but for video and photo editing. I currently have a USB-A port in use for external drives (via a USB-A hub), another USB-A port in use for video/photo editor controls, and the final USB-A in use with a mouse.  One USB-C I use for an M.2 drive for active editing, and the other I use for CF-Express card reader. The HDMI port is used for a monitor I use for color-grading. I would like to attach another monitor for additional color-grading controls or to run supportive applications. It doesn’t need to be a fast millisecond monitor or one that can handle Adobe color space, bu

Hello, I've just fitted a Leviathan V2X to my setup, but the usbc cable supplied is too short. what kind of usbc cable would you use to extend the original? an extension cable or a complete cable?would this be correct?USB 3.2Gen2 Extension Cable 0,5M,20Gbps 100W/5A USB C Male and Female Compatible USB C 3.2, USB 3.1, USB 3.0, 4K@60Hz

My device : Razer Blade Pro 17 2019 (240hz FHD)I was trying to find the Dedicated GPU only mode，and i couldn't find itAs the website shows that this specific model (Rz09-0314x) has Dedicated GPU only mode,but i couldn't find it in neither Synapse and NV control panel nor bios.Any answer will be appreciate.

I had this for my birthday last September and I love it. I don't use it everyday but when I do I play for a few hours on COD. Very good controller. No issues... all of a sudden yesterday I'm running around after the game just started then it just started saying controller disconnected as soon as I go to shoot my gun. It works fine in menu and home etc. Just as soon as a game starts it does it. It's very frustrating. I went on amazon yesterday and I bought a new lead with the last of my money thinking it would fix it and it came just now, I couldn't wait to plug it in and its still doing it :( please help me I haven't got the money to buy a new controller 

My a key is sometimes not responding. its not dirt cause i removed the keycap and cleaned it. i also reset the keyboard through synapse and did a firmware update. do u guys have any clue how to fix this?I have the blackwidow v3 tenkeyless

Not mentioning "tech issues" what would you change about the design of Razer laptops? Or would you say they're pretty perfect design wise? Honestly, the only thing I'd change would probably be the proprietary charger.. that's the only thing I'm not a fan of, I'd use the standard barrel style charger or maybe a USB C charger if possible and probably find a way to put it in the back out of the way. Some of the other things I'd change would be a better mechanical keyboard with a number pad and a fingerprint sensor. What about you all? 

I have come to the conclusion that I will be avoiding Intel for my next laptop purchase and will be going with AMD due to their superior chadlike power efficiency. I do not like the battery consumption on the Intel CPU laptops and the Ryzen AI 370 chip is only in the 14 inch form factor sadly. The new Ryzen chips are amazing and the iGPU included with them are powerful for their size. If any Razer employee sees this, we want AMD CPU + NVIDIA GPU in the upcoming 16s and 18s.