The Razer Armory

For a 200 dollar mouse you would think it has everything you need the mouse scroll wheel being one of the necessary thing in a mouse doesn't work like intended and I don't know what to do about it when I scroll down it scrolled down then up at the same time and I don't know what to do

Hello, I would like to ask you to delete your ID account because I cannot do it myself because the old email has been deleted. Is there any admin who can delete my account?Alternatively, please help me and tell me how I can delete my account myself without checking my email address

My Deathstalker Ultimate was working fine on Windows 8. But after an up-gradation to windows 10, it stopped working. Whats weird is, the keyboard lights up with the profile and apps also load on the switchblade, even synapse 2.0 shows the keyboard. But the neither the keys nor the switchblade(tactile keys and touchpad) are responding at all. Tried everything like, reboot, reinstall, uninstall then clean install, pressing esc+caps lock+space keys and connecting the two usbs; but nothing works. Anyone has any idea? Please help!!!!

Hi, i have a few problems with the thx app. I downloaded both the 7.1 surround sound and the thx spatial audio app installers. But the downloads of both apps all get stuck at 98%, i tried multiple times but they always get stuck. I can still open the window to insert the activation code they sent me, but it says it's invalid. I payed for the THX spatial audio app, but i can only insert the code for the 7.1 surround sound app, so maybe this is causing the problem? However the most important problem rn are the apps not installing.

In the bustling streets of Finland, amid the vibrant cityscape, I embarked on a quest to enhance my gaming experience. With enthusiasm, I invested in the Razer Basilisk V3 Pro, a pinnacle of precision and power in the gaming world. Two months ago, I eagerly acquired this marvel, investing 190 euros, eager to delve into immersive gaming adventures. However, fate took an unexpected turn upon my relocation to the captivating landscapes of Thailand. In the heart of my gaming haven, a tragic twist befell my Razer Basilisk V3 Pro – its essential lifeline, the mouse dongle, met an untimely demise. Rendered completely non-functional, it left my gaming arsenal incomplete, thwarting my quest for gaming glory. Despite bearing the shield of warranty, a bitter realization loomed over me. The vast distance from the Finnish retailer, where I procured this prized possession, now stood as an insurmountable obstacle. I found myself trapped in a quandary – the warranty, a beacon of hope, was beyond re

I recently got the Blackshark v2 2023 edition and after using Synapse to get the mic sounding how I want it to via the equalizer settings, I noticed that it resets to default upon joining a discord voice channel.For example, I prefer the “Broadcast” or “Custom” mic EQ setting and when I join a call in discord it resets back to the “Default” mic EQ and I need to go into Synapse and reselect the EQ setting I want to use.The saved profile setting seems to only work with audio related settings and not the microphone itself. It’s just annoying having to reselect the mic EQ every time I join a call to get the mic how I want it to sound. Any way to fix this? I’m not sure if it’s a discord issue or I’m missing something in Synapse

just curious which keyboard has the exact same switches as the tartarus pro?

Can't get my black shark v2 x to pair to the razer audio app 

I did research on my new pair of razer blackshark v2 x headphones and saw that I can fix the mic sensitivity with a setting on Synapse 3. People have also suggested me their personalized settings. Only problem is, there no Streaming settings tab in the Synapse app.Do I have to buy a soundboard to get this feature? Am I missing something you have to download? I'm just a bit confused as to why I don't have this option I've seen others have.Thank you :) happy holidays

I play games and use websites that usually need two or more of the same character while typing. I can’t even use the same key twice while typing/using the keys! Please someone help me and tell me why none of the characters are repeating or spamming.

Hi folks. I'm sure you're all well aware of the issues with junglecat cases being hard to get. Does anyone have a spare p30 pro case they wouldn't mind giving up? Be happy to pay for postage. I also have an unused S10+ and Razer Phone 2 case I'd be happy to trade, or send to someone in need.

Hello, I’d recently purchased a Blade 15 2023 OLED model that included a $200 Razer Store gift card in the offer. It says on the order status that the card key was delivered via email, but I have never received any email containing the coupon key since the day I placed my order. It’s been few days since the laptop itself was delivered to me but still no sign of the gift card. I’ve checked my email inbox thoroughly, including spam emails and trash, so any assistance would be appreciated. I’ve tried to leave a case on the support contacts but the website wasn’t detecting my Order Number for some reason, so I’m making this thread with my order number instead: #RZUSWP1000001495407. Thank you and happy holidays.

Hello,Can someone please tell me how I can adjust the volume of the left or right speaker of my Nommo V2 Pro speaker? The only control I can see on Synapse and Windows 11 64bit sound properties are a single channel, not left and right channels. I want to lower the volume of the left speaker and keep the right speaker volume high.Thanks

Kann ich das Headset auch über den normalen hand charger laden und wenn ja was ist da die max leistung die geht ?

So today i bought this Razer Kraken X Lite headset and i have an issue with the microphone(its not working) i tried watching youtube videos about this but it didnt work out. The Synapse does not find my headset and my laptop doesnt find the microphone for it. If someone have idea or a way to fix it i will be very thankfull!Merry Christmas and thank yall!

So recently I bought a Razer Deathadder Chroma from Ebay and it is a clear fake (I own an authentic one) and I was just wondering if Razer could do anything about this ie: publish a fake authentication guide or verify certain Ebay sellers that do not sell fakes.

Hi, I have bought this gamepad: Razer Raion Fightpad for PS4 - EU PackagingSerial number: PM1950C05500057 Let's start by saying that Razer support tells me that the product is no longer covered by warranty, although in reality it is brand new, since it was ordered from Razer's European site not even 10 days ago...Do you know what the reason is?Having said that, I saw in this thread, a video on how to modify the Dpad to make it more precise and to avoid false inputs of the Dpad itself:https://www.reddit.com/r/Fighters/comments/s9u5eg/how_to_fix_the_razer_raions_dpad/ What do you think about it ? Is this a useful change?Do the latest versions of the Razer Raion Fightpad for PS4 controller also have the same problem?Thanks in advance for any replies.

On the Razer Blackwidow V4 Pro there are M1, M2, M3, M4, M5 keys I am on Mac. On Mac you can't use Synapse so I use macro software such as Keyboard Maestro. When I try to make a macro, Keyboard Maestro doesn't detect the clicks. There is an option to use a script, such as from Swift or AppleScript. Is there a script that I can use that detects these keys?

Volune wheel on kraken Kitty v2 just keeps spinning in either direction ?!? Why 

I’m trying to register all of my Razer products online and as i’m going through I could see the product number, but I couldn’t find the serial number anywhere on the product or the box. I tried looking it up for some help, but there was no information that I could find on this product, so if someone could help me out that would be great! Thanks in advance!

I see that the d-pad/joystick sticky keys glitch has NOT been resolved.  WHEN IS Razer going to fix this issue.  It has been occurring for years and maybe even longer since it seems other hardware was affected prior to tartarus’ release  

Devices and software can’t work without connection to internet. Every time customers need to use devices, they need to get permission from the company through their servers.This is one of the main reasons why I will never shop  products again from this company. Never again!    

Hello guys! I just bought the Razer blackshark v2 pro 2023 and I wonder what is the best EQ for Rpg/mmorpg games. I play world of warcraft so im trying to hear everything suck the environmen, the spells, everything! Any suggestion for EQ this amazing headphones for this game, thank you so much!

Hello, will Razer release new laptops soon with the series 40xx super ?happy holidays

I've used the Razer Viper Ultimate for almost two years with no issues whatsoever until now. Typically, I use the mouse in wired mode, but when I attempted to switch to wireless mode yesterday, the mouse wasn't detected. While connected with the cable, Razer Synapse displays a battery percentage of 100%, so there's most probably some issue with the dongle. Is there anything I can do, or is it just better to contact Razer Support?