The Razer Armory

Hello everyone, I recently purchased a BW v3 mini keyboard and a viper ultimate mouse to game on my couch and noticed that when I have both dongles plugged in the keyboard cant connect. When I only have just the keyboard dongle plugged in, the mouse cant connect to it using the ‘multi device pairing’ feature which sold me on getting these devices in the first place. The keyboard also lags and doesn’t input about 1 in every 10 keystrokes or duplicates the input liiiiike tthiss which is pretty obonxxxxxxxxxxxioous. When I use just the mouse dongle, it works well enough but there is no option for multi device pairing in synapse 3. I’ve tried using the pairing utility app and disconnecting/reconnecting both devices multiple times as well as reinstalling synapse a few times and nothing seems to help. Has anyone had a similar issue and knows of any solutions to it? I’ve searched this forum and found a few people having similar issues, but razer’s response seems to always be to make sure its

Just bought The V2 pro and immediately felt something wrong when moving it around. Used an online polling rate checker and it is stuck at 100 hz, My pulsar X2 works fine at 1000 hz. I've updated the firmware and the synapse settings omegle won't change the polling rate. Any one else with this issue have a fix?

I'd like to buy a Wang Yi Card，But it's always out of stock，I want to know when we can restock？

My black widow v3 pro suddenly lost bluetooth connection. Now only works with usb cable. I updated driver, tried everything what is in support page, and nothing.  My windows10 sees it, but razer app doesn’t. Need help

Does anyone know where I can get replacement key caps for the Razer Turret keyboard (Ships to UK)?I couldn’t find any on the official store or Amazon.

Did anyone get the mouse dock pro charge iphone?From the mouse dock spec it is a qi charger of 5V/1.5A so rather standard 7.5WFrom the iphohe 12 spec it can take 7.5W slow QI or 15W fast mac charger, I can charge it fine with most cheap QI charger I have at home. And it picks up with the mouse dock pro but stops after some 4sec (can't be due to sliding because there is a magnets on both iphone and charger holding them in same spot at where I place it).Anyone has any insight? already did dock firmware update.

My partner has been using Kraken Kitty headphones for almost the last two years that I gave them as a Christmas present. Last week they randomly just stopped working, and won’t work with any of our computers anymore. Contacted Razer support and they told me that since I bought it slightly more than 2 years before (late November 2021), they wouldn’t do anything to me and told me I could get a $10 discount by signing up for their newsletter. I’m pretty annoyed that these headphones totally broke after less than 2 years of normal use and that they’ll do nothing but tell me about a discount that anyone can get anyways. Also will definitely never be buying their headphones again if they can’t even last a reasonable amount of time for $120 

my software dont recognize my mouse.IDK WHY…….i tried everything i re-installed the software,deinstall the driver on the mouse,unplugged it and etc.Please help!

Addressing screen flicker and image issues on Razer Blade 16 and 18 models. Stay tuned for the latest firmware updates and solutions to elevate your gaming and viewing experience. 🎮🖥️ #RazerBladeFix #GamingExperience"     d 18 Screen Flicker and Image

"Addressing screen flicker and image issues on Razer Blade 16 and 18 models. Stay tuned for the latest firmware updates and solutions to elevate your gaming and viewing experience. 🎮🖥️ #RazerBladeFix #GamingExperience"    

why did you send me a joke kit with no laptop

HOLA hace tiempo tengo unos audifonos kraken que son 7.1 y no se como configurar el microfono de mis audífonos, ya que este genera un eco mientras estoy en discordia y en generar en videojuegos donde se use el microfono abierto y no se como solucionarlo 

What really happened my new card are use already,,have they used the card in the store before selling them or what 

I damage my card pin while scratching it. Please i need help, how do i go about it.

Audio equalizer is not working. Changing preset does not make any difference.Anything under enhancement tab is not working. Bass boost, sound normalization and voice clarity are not working.THX Spatial audio, it is not working too… In demo tab, changing between stereo and thx spatial audio does not make any difference.Changing between stereo and thx spatial audio under sound tab, it does not make any difference too.And the microphone… Mic preview button and enhancement settings are not working.Things I’ve done: uninstalled the software, used driver cleanup tool to clean drivers, removed every single razer file/folder, removed every single razer and thx device from the device manager, did a reset from synapse>settings tab. I have updated firmware too.Also, when you reset, profile list does not refresh, and you have to restart the app to see that. Here is the proof that I have latest version: https://i.imgur.com/VCXpkx7.png , https://i.imgur.com/MxZ4FSA.png Another thing, programs tha

Recently I had a problem in cyberpunk 2077, the mouse cursor was duplicated on both monitors. I was told that the problem was with the mouse and that this had happened before with Raser devices. In the device manager, I discovered that the Razer Ornata v2 keyboard is duplicated in the mouse and keyboard section, but it seems to me that it should only be in the keyboard section. How to fix the problem?

I am currently fixing my razer blackwidow elite due to a broken switch. I have gone to remove the deck and a couple of the screws have corroded due to its age and use so I was looking to replace these as removing them will make them unusable again.

X and y slider option is missing i am using razer death adder essential mouse

Hi there, I’m searching for a new mousepad to replace my QCK who I am very used to it ( I just don’t like his stopping power which is almost none ) I searching for a control mouse pad, with good/medium stopping power although not muddy nor Super slow. Preferably with similar speed like the QCK - Balanced speed; more for slow side, then to the speed side. Mainly I play CS, and sometimes Valorant. So basically will be for these FPS, where control is essencial, but also stopping power, precision and micro-adjusments. Can someone give advices about good mousepads to choose ?  Would I can get a Razer mouse pad with these specs ? I usually use Razer mouse’s, which I love and are almost perfect - I own a Razer DA v3, and a Viper 8K. Although I need a very specific mousepad, would like to buy a Razer, but if doesn’t have what I look for, I’m whiling to choose other brand. Just want to check some advices.  Edit:  Razer Mouse Pads are able to be washed ? (softly hand washed obviously) I know tha

I mistakenly damage the code on my razor gold gift card how can I get the code back again 

I am wanting to purchase the new Naga Left-handed edition however, it shows out of stock in the Razer website. I signed up to be notified when it is back in stock and I received and email saying it was back in stock. Everytime I got to the website to order one, it STILL shows out of stock. Any help would be greatly appreciated.

Hello, I was recently given the Viper v2 pro mouse, when I wanted to install the Razer Synapse my msi brand laptop crashed and gave me a blue screen, saying that the device had an error and has to restart, it will collect information about the error and it will will restartplease help me

I’m getting a viper mini but I’m using it for my ps5. If I use razer synapse for stuff like macros will I be able to use them on my ps5?

I’m trying to decide if I’m going to buy the V2 but I am not going to be interested if I cannot remap that button, I use the button for reloading my gun in game and that has been really comfortable for me and it’ll just be an outright dealbreaker if it is only able to control the scroll wheel.