The Razer Armory

Hi!I have Basilisk v3 Pro paired with Mouse Dock Pro. Updated firmware to latest version for both with razer updater. Synapse Beta.My mouse is disconnected after 3 minutes of downtime (measured with a timer) - the tab in Synapse just disappears. No Windows disconnect sound. When I start using the mouse again, it becomes connected but my custom lighting settings are reset to default breathing. To return my settings I have to switch to quick effects and back to advanced effects.In power settings “wireless power saving” = 15 min, in lighting settings “switch off lighting” = 10 min, “when display is turned off” = true. Does anyone know how I can fix this?  Perhaps I missed some settings.

A DOUGLE DO MEU FONE PAROU DE FUNCIONAR, TENHO ELE A MENOS DE 1 MÊS, QUERIA POR FAVOR ACIONAR A GARANTIA DELE, COMO FAÇO?OU DE ALGUMA FORMA CONSEGUIR UMA NOVA DOUGLES JÁ IRIA RESOLVER MEU PROBLEMA, POIS NEM PELO FIO E DOUGLES ESTÁ FUNCIONANDO

This peripheral pictured is a ROG STRIX HIVE. It's an external extension of my computer's motherboard. As you can see, the dongle that came with my mouse is incomplete. The metal shield remained inside the port, very stuck as if something was clamped down on it. It could only be removed with pliers and a lot of careful destruction. Has this happened to anyone else?

Does anyone else have a problem with the Razer BlackShark V3 X HyperSpeed being a bit loose fitting? I see in the instructions that you can adjust it to be a larger fit, but I need to tighten it up a bit. I actually have a large head; whenever I buy a hat or helmet, I need to purchase a large size. At the default smallest size adjustments for this headset, it slides around on my head a lot. It isn’t that big of a deal really, but I would like more adjustment. Otherwise, I really do like this headset for the price.

so i have a problemnum 7 on my razer huntsman v2 is not working but the moment i close synaps it starts working, i have ne profiles and other stuff but nothing see to help!

Hi everyone.I’m using a Razer Huntsman V2 Analog with analog input enabled.My goal is to use ONLY movement keys (WASD) as an analog left stick (XInput),while using a mouse for camera/look and all other actions, similar to:left stick = movement, mouse = right stick.Setup:- Keyboard: Razer Huntsman V2 Analog- Mouse: Razer Basilisk V3- Software: Razer Synapse 4- WASD bound to Left Stick (analog) via Synapse- Mouse is used as a normal mouse (no emulation via Synapse)- Games tested: Dying Light 2 / Dying Light: The Beast, The Witcher 3, God of WarThe problem:1) When analog WASD is active (keyboard emulates a controller),   moving the mouse often disables movement input.2) Games constantly switch UI prompts between controller and keyboard/mouse.3) Some games completely block mouse input while the virtual controller is active.I tried:- Steam Input (mouse mapped to right stick via "Joystick Mouse")- Forcing controller input in-game- Disabling mouse acceleration / smoothing- Different Steam Inp

Hello,I am a customer living in South Korea.I purchased this mouse on June 29, 2025. When I first opened the package, I noticed some marks on the exterior of the mouse. At the time, I did not think much of it and continued using the product. However, recently, the marks have become more noticeable, which is why I am contacting you.This is my first time purchasing a Razer product, so I am not sure whether this is normal. I would like to ask if this is considered a defect, and if so, whether it is possible to exchange the product.Please note that this message has been translated, so there may be some inaccuracies in my wording. I appreciate your understanding.Thank you for your time and support.Best regards 

I can't check two steps 

I bought this controller one month ago, I already changed it through warranty because the m6 back button double clicked but the point is that the previous one that i had and the one i have now have the same problem. when i boot to windows and i go on and open apex i realised that the controller never responds before i unplug it and replug it to the usb. i thought this might be a firmware related issue so i updated the firmware and it seemed that it worked for a day. Today i boot again to windows, go on open apex and again controller does not respond. I realised that even if i go to synapse and go to the thoumbstick calibration section the controller doesn’t even respond to the synapse before i unplug and replug it even though the controller shows up and gets recognized by synapse and the white led lights up on the controller the whole time that it doesn’t respond. this is basically a firmware issue and i just i have one thing to say. RAZER FIX YOUR SHIT!!! I DONT WANT TO DAMAGE MY TYPE

viper mini seが故障しました。 サポートを受けたいが購入日の確認とサポート対象かの確認を行いたい。公式で購入したので確認できるはずです。

The headphone on a normal charge start from red to green, blinking until its fully charged. But i noticed that led gets crazy when is completely charged or is close to do it. Sometimes blinks red, other blinks green, slow or fast, is random. And if i disconnect it from the cable, power on and off, and connect again to the cable, led doesnt power on again because is full. Could be driver issue and it need a driver update fix? 

Hi everyone,I’m managing a Laravel-based property platform, Saakin, and want to make sure we’re following current best practices for security. We already use HTTPS, basic firewall rules, and regular updates, but I’d like advice on hardening things further.What are the most common vulnerabilities you see in Laravel apps today, and which tools or configurations do you recommend to mitigate them?

Hello all,I have recently gotten a new setup from my work and I wanted to get a good mouse, so naturally I have come back to Razer. That being said, I am having a difficult time deciding which one if any best suit me. So I decided to come talk with the other tech nerds and get y'all's opinion. Below I’ll entail my experience with the two most recent mice I’ve used including what I liked and how I gripped. My first Razer was a wired Razer DeathAdder Essential. I got it when I got my new GIS laptop which ended up being great for gaming. I liked the length and width of the mouse, and I especially liked the flaring at the end of the mouse buttons (clickers). I often found myself in a hybrid palm/claw like position.When I went to grad school and got to spec and custom order two god tier workstations, I was asked to use Dell for the peripherals because it was easier since they were a preferred vendor (and I had already gotten my big workstations from 2 specialized manufacturers). So I relent

I installed the 7.1 Surround Sound app and put my headset as the output device. Why am I still getting the error?I know I should be able to hear the surround sound but I have trouble distinguishing between that and the default unless they are “beside” one another.  

I have been a loyal Razer customer for ages now.  My first was the Razer Black Widow N7 Edition keyboard and I loved it.  Now I am rocking a Chroma RGB and could not be happier.  I am also a trackball mouse enthusiast and have been using them since they existed pretty much.  I would love to see Razer do a Trackball mouse with lights.  I am envisioning lights around the trackball, around the two buttons and on the bottom of the mouse like the under-car led lights these days.  Would be sick, thank you and god bless.

I recently became the owner of a fantastic Razer Kishi v2 PRO, but thanks to the folks at OnePlus and their mutilated Android ROM, I can't get it to work for more than 10 minutes... I was wondering if there's any information about whether the Razer Edge or Edge 5G (if it ever makes its way out of the USA) will be sold without the controller... Does anyone know anything?

Just what the title says. Its been a few years, and I’d like to see if Razer responds with plans to support the Tartarus Pro product line. Specifically, I need keycaps, as mine and worn through, and these do not seems to quite be a standard profile. And of course, you cannot get the “20” key (spacebar) anywhere.How serious are you, Razer? Let’s see it.

I’m trying to find somewhere to buy a replacement dongle as mine has gone missing. Anyone know where I can find one? Currently not able to use my headset without it. Thanks!

shiaron pleasure I wanted to have an information you will never open in Italy? I would like to bring to Italy razer maybe with a popup and maybe with a shop being that in Italy there are many fairs 

Just as the question says. Are they working on IOS support, or is it just not possible?

I’ve been using this mouse for the long time.The sensor below is still working and glowing red. But the status indicator doesn’t turn on.Any idea what's going on?

I can’t click submit when I put in my serial code, and I need the AM5 bracket for the AIO cooler. Why is it so hard to get into contact with support agents these days?

hello there, i currently own the blackshark v2 X headphones, and while they have served me well im kind of looking into an upgrade now, the usage would be for gaming (single player games mostly) music and movies/series.i didnt know that razer launched the v3 version of the blackshark, i have the budget to buy either of the 3 but, if i can get the mid tier version instead or the “budget” without losing much then i can settle for that without a problem and save some buck at the same time,  is it really a solid upgrade to consider? maybe someone can share their own experience or suggestions. thanks for your time