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  • 3,698 Threads
  • 16,866 Replies
3698 Threads
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BjarkeB
posted in General Discussion
Experiences with Razer support & repair? RazerBlade has been with Razer for 5 months..

Dear Razer user community, I´d like to inquire, if you have experiences with Razer´s repair service? We have a RazerBlade 15 advanced which was involved in an accident and got a dented frame. After sending photos and self-diagnosis files to Razer, we were promised a repair within 2 weeks and sent the laptop to Razer´s repair centre in Germany. However, it has taken much longer than originally promised. Razer has had our RazerBlade since 20 February 2020 - as today is 15 July 2020, we are rapidly approaching 5 months. It¨s a part of the story, that Razer asked us to pay a relatively large repair fee in April. Since then, Razer keep informing us that they are waiting for a response from an internal department whether spare parts or a replacement will be available. No information about the expected waiting time is provided.... I´d like to ask, if other users have experienced similarly long response times - and if anybody has actually managed to get their Razer laptops repaired? Is th

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JulianKapa
4 years ago
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rhino8785Insider
posted in General Discussion
Help! Upgrade from 2020 17 Blade Pro?

Razer fam, I am having trouble making a decision so I thought I'd come to the source for some advice. Last year I bought the 2020 RBP17 refresh 4k w/ 120hz sporting the 2080 SUPER. Seeing now that the 30 series is out, expecting a major boost in performance, I have been considering selling my RBP and preordering the 4K 120hz model for this year. The main thing that I'm wondering is.... just how much more performance will it have? Obviously the reviews are about to start flowing in for the 3080 mobile card, but the preliminary benchmarks seemed to suggest that the performance could be a less than 20% gain. As far as I can tell, with the exception of 16 to 32GB RAM, it doesn't seem like much--if anything--changed in the machine. The display seems to be the same, the processor is the same and the chassis seems to be the same. Anyone have any input? Would it be worth it to upgrade my Blade, or would the performance gain be so minimal that it wouldn't be worth it?

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Joikansai
Vanguard
3 years ago
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VykwarusOpiulum
posted in General Discussion
RTX 3060/3070/3080/3090

Does anyone knows if the new era graphic cards will be compatible with Razer Core X chroma??

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V
3 years ago
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Christophus
posted in General Discussion
Liquid Metall (Thermal Grizzly)

Hello, I would like to know if anyone has had experience with Thermal Grizzly Conductionaut? is the Vapor Champer made of pure copper? Does the liquid cause metal damage? Mfg Christoph

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C
4 years ago
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BuzzedNibbler
posted in General Discussion
Just looking for the Activation Code to activate the 7.1 sound, its impossible

anyone know how? ive been trying for a whole hour and nothing

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Maximusisback
Vanguard
4 years ago
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radwer23
posted in General Discussion
razer mice sucks

Hate razer mice, they all suck. Piece of garbage. There is so much friction, even i perform all maintenance rules i can do, it so garbage... I play better on office mouse...

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F
4 years ago
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Bluebonnetautobuzz835
posted in General Discussion
Razer wilfully mis-advertises eGPU support for Mac. Don't buy the Chroma for OS X.

Razer wilfully mis-advertises eGPU support for Mac. Don't buy the Chroma for OS X. I recently bought a Razer Core X Chroma eGPU enclosure to use with a new Macbook Pro, based on Razer's advertising of compatibility with OS X. In short, this claim was a lie. And Razer knows that. After using it for a few weeks, it is clear the gigabit ethernet adapter is and has always been faulty for Mac users. Searching around online found dozens of threads on reddit and elsewhere of Mac users reporting there is no way to use the GPU's gigabit ethernet connection at full speed, and may have never been since release. Razer has acknowledged this to multiple users via support, and offered no schedule or intent to resolve the issue. This is frustrating for a few reasons, and reflects poorly, if not fraudulently, on Razer. - The product appears to have been released in a broken state for OS X users - Razer has acknowledged the flaw and is aware of it - The users who complained have been abandone

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P
4 years ago
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radioNickel185
posted in General Discussion
Need help making a Macro on the blackwidow ultimate 2016

I am not sure if i am missing something here but i have exhausted all other avenues of solving this issue. I am in the customize section of the keyboard tab in synapse tying to make a simple CTRL key toggle for crouching in a game. No matter how i set it up the key refuses to play, like it DOES NOTHING not even the default behavior. have restarted, unplugged, reinstalled EVERYTHING in relation to the problem to no avail. I am starting to understand why everyone laughs when i say i have a razor keyboard. This is my first post, this might be in the wrong place i am sorry.

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R
4 years ago
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MoroseStampy
posted in General Discussion
Profile picture

I went to settings and clicked on the icon and i changed my pfp but when i went back to the insider tab it wasnt there. it shows on the razer page but not the insider page and i cant get the trophy for it. what is happening?

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A
4 years ago
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leetAntiqueBronzeroad595
posted in General Discussion
What are my options? $3k SGD laptop now a metal brick after 20 months

Hi everyone, I am, I admit, quite angry. I bought a late 2018 model Razer Blade Advance 15 in the beginning of 2019. I live in Singapore, and therefore no extended warranty, in addition to the fact i bought it on Amazon US. I loved my laptop. It worked very well, it looks great, was everything I expected it to be. Until, early this year, the front of the laptop swelled. Battery bloat! Great. I contacted support, my laptop was under warranty, I walked it into the service centre here in Singapore and I got it back a week later. Fine and dandy, laptop turned on, it worked. Now, for most of this year I haven't been using my laptop. Why? Due to COVID, i work from home, and at home I have a desktop. I turned my laptop on 2-3 times after I got it back, but basically left it alone in the drawer in my desk for about 5 months. I need some files. I take my laptop out, it does not switch on. Huh, ok, so, hard power cycle, LED light flickers. No joy. I take in my laptop the 2nd of Novembe

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Razer.Speedcr0ss
3 years ago
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Repsajsov
posted in General Discussion
True wireless doesn’t work properly

I just recently bought the hammerhead true wireless earbuds. I was very pleased with the performance on my mobile while using it. but.. I mostly bought for pc gaming, and to be honest its performance on pc is incredibly underwhelming. -audio cuts out -mic does not work sometimes -audio quality is lower compared to mobile -cant connect it sometimes entirely -no software?? Only on mobile? I cant seem whats the point of making earbuds with low latency if it doesnt work on pc. I have a headset (hyperx cloud flight) also with bluetooth and a usb dongle. It works fine but it gives me headaches (like every headset). Thats why i saw this product as a solution but really i just dont understand this product.

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G
4 years ago
A
Anonymous
posted in General Discussion
Lighting at Login

Is there anyway to have keyboard lights on at the login screen? I use low light in my computer room. I can't see the keys to login to windows.

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J
5 years ago
Tamarizz
Tamarizz
posted in General Discussion
Just a friendly reminder that Razer has an official Steam Group

Also, I think this Steam Group should be updated, with a new avatar and probably new name

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J
4 years ago
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clubNyanzaauto134
posted in General Discussion
COVID-19

Keep Safe Everyone And drink water always and wash your hands wear a mask always Keepsafe guys

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M
4 years ago
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Willicia
posted in General Discussion
Where does Razer Europe ship from?

Does anyone know where Razer ships from if you’re on the European store? I tried to look it up and some people say Germany but I’ve also seen China? I’m from Sweden if it matters.

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BlackFireDragon
3 years ago
Cobalt_Wraith
Cobalt_Wraith
posted in General Discussion
2020 Razer Tomahawk - What's in the box?

Does anyone have the inside scoop on what comes with the new Razer Tomahawk cases? I preordered the new ITX case, just curious what fans I need to pick up. The only unboxing I can find online so far doesn't seem to have any fans pre-mounted and all the early reviews are just using the stock pictures. Also can I hear some applause that there is finally a Tomahawk we can order? I've been waiting to either pick up or build an SFF in a razer case, I'm glad this one is available!

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jerjergege
3 years ago
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PezzyDudeInsider
posted in General Discussion
Posting Error

Hi all. I was trying to post a message over in the Razer Synapse forum, and I got this error message: See uploaded picture file. Pez

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gstsdw
4 years ago
A
ablinjin
posted in General Discussion
Is 8GB VRAM really enough for the 3080?

With game developers now having 12GB of VRAM on the consoles, will they use it, making our 8GB 3080’s obsolete? I’m ready to buy today if Razer had even a 12GB 3080 option, but at the moment, I don’t see any wiggle room for future-proofing from Razer. This is especially important for 4K and QHD.

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D
3 years ago
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PH1lTH
posted in General Discussion
What do you guys think of the Razer Customer Support?

Chat, Phone, MySupport, Razer Insider, or Reddit, which way is the best ? What are your thoughts ?

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M-S-G
4 years ago
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ndncndln
posted in General Discussion
Username Change? Stuck with default

I didn't pay attention when I set up my account and I'm stuck with the default username Razer chose for me. I really want to change it to "ndncndln". Please help!

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X
4 years ago
T
TH3GIRAFFEMILK_
posted in General Discussion
Can't download Synapse 3

Whenever I try to download the Razer Synapse 3, I get to the step of "get started" when I'm prompted with the pop up of "To use synapse 3, restart your computer" or something along the lines of that, Whenever I restart my computer nothing happens and I have to repeat the whole process again, Any way to fix this issue?

6
B
4 years ago
S
Sparky862Insider
posted in General Discussion
Two Questions

1. How do I upload my Synapse profile on Razer Website so everyone else can download it aswell? 2. Where to download more RGB effects for my Blackwidow 2019 Keyboard?

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Y
3 years ago
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PolarVort3x
posted in General Discussion
Razer Blade Pro 17 additional SSD

Hello, Recently purchased my first Razer Blade Pro 17 Laptop. It came with a 512 SSD. I am new to gaming laptops in general. Deciding to upgrade the memory by adding a additional 1TB SSD to to the secondary slot. It seemed like a easy process at first. However when opening the laptop the secondary SSD slot has a large rubber pad covering the slot. It does not seem easily removable without forcing it and I am concerned on causing damage to the system. Also when trying to remove the holding screw it does not seem to move despite having the correct size screwdriver. It may have been factory installed to be extra tight. I was concerned about stripping the screw as it already seemed to have some damage on it from trying to screw it even slightly. Is this normal for it to be so tight? Even if I wanted to switch the original SSD there is no clear screw to remove the pre installed 512 SSD. If anyone has any advice on how to properly install a additional SSD without causing damage I would appr

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W
4 years ago
dekades
dekadesCommunity Cowboy
posted in General Discussion
When is a Game, "Just a Game?"

/Discuss

6
C
4 years ago
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HeatherTyler
posted in General Discussion
What do you plan to get on the sale?

Link Sopcast K+ là đường link tổng hợp những trận đấu hay nhất mà chỉ kênh truyền hình mất phí K+ mới có bản quyền. Với link Sopcast, bạn không những được xem các trận cầu hấp dẫn nhất lịch sử. Mà còn được trải nghiệm nhiều chương trình bình luận hay các bộ phim tuyệt đỉnh nhất. Link Sopcast K+ - tổng hợp những trận cầu đỉnh cao Hiện nay, đối với những người hâm mộ không sử dụng truyền hình kỹ thuật số K+ thì link Sopcast là giải pháp hữu hiệu. Đường link miễn phí mang đến bạn những điều hấp dẫn không ngờ tới. Có thể coi đây như một chiếc “tivi di động” để bạn có thể xem bóng đá ở bất cứ nơi đâu. Link Sopcast K+ sở hữu 3 cái nhất giúp thu hút nhiều người dùng hơn: Sở dĩ, link Sopcast nhận được nhiều đánh giá cao vì tốc độ đường truyền tải về của nó luôn ổn định. Và đạt mức cao nhất từ 2000 Kbps, 3000Kbps thậm chí đôi khi còn lên tới 5000 Kbps. Bởi vậy, nó mang đến chất lượng tốt nhất cả về âm thanh lẫn hình ảnh. Với tính năng hỗ trợ phiên dịch sang ngôn ngữ Tiếng Việt. Giúp ngườ

6
P
4 years ago

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