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"Carrying Offline Too" reward issue

Discussion in 'Razer Gear' started by RockstarZaka, Oct 6, 2017.

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  1. Zakauddin

    Zakauddin New Member

    I checked yesterday that you get zsilver reward if you have a razer backpack however when I tried registering it, it would come up with an error. I contacted support and received this reply:

    Thank you for contacting us! If I understood correctly, you are having issues registering your new backpack, which would provide you zSilver.


    Sadly, our backpacks do not have serial numbers, so they cannot be registered in our systems, such as Synapse or Cortex.


    However, if you have any further questions, I would recommend contacting the support of zVault themselves, since they wil be able to give you more precise answers regarding zSilver :)


    Have a lovely day!
    ---------------------------------------------------------

    If we can't register backpacks then how do we get the reward?
     
    HEGGA likes this.
  2. Joikansai

    Joikansai Well-Known Member VANGUARD

    Nice question, I have indeed backpack and apparel well since those items has no serial numbers, maybe you should take a picture with it and PM officials Staff like Razer@Gwynbleidd?
     
  3. Lafar

    Lafar Well-Known Member

    HEGGA, Maicooronero and Joikansai like this.
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