Naga Epic Chroma, keypad doesn't sync with mouse wheel?

Discussion in 'Mice and Surfaces' started by Fuzms, May 30, 2016.

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  1. Fuzms

    Fuzms Active Member

    I guys, new to Chroma here, and probably just not realizing something obvious. I have a Naga Epic Chroma and a Firefly. I press the sync with other chroma devices in synapse and the Firefly syncs with the keypad on the mouse, but the wheel wont sync up.

    Any thoughts?
     
    Fuzms, May 30, 2016
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  2. VikariousOne

    VikariousOne Well-Known Member

    I'd say contact support. This is probably a case of a faulty unit. Really early BlackWidow chromas had that problem too.
     
    VikariousOne, May 30, 2016
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  3. NotCaptainChaos

    NotCaptainChaos Member

    ya that should not happen contact support
     
    NotCaptainChaos, Jun 26, 2016
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  4. Fuzms

    Fuzms Active Member

    Thank you, I did, Razer replaced the mouse and everything is great now!
     
    Fuzms, Jun 27, 2016
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