Razer Arena - Match Voting Winner Bug?

Hi!

Today I tried to claim my reward for voting the winner.

When I claimed, appears the treasure closed, when I "open" the treasure appears the following message:
"Something went wrong
This reward cannot be claimed at this time, due to a communication issue with Razer zVault."

But only happens with some "Macth Voting Rewards", I could claim my Arena Daily Login reward. Am I the only one with that issue?

 

I am ok.. a couple days ago I had some issues like that and was not able to claim my zSilvers from voting but as I have no reason to "hurry" since those box won't expire then I just did wait until next day when the problem was solved

 

Thank you for this info. I will wait a day before submitting a support ticket.

 

The same issue is happening again today, But thankfully Vote Rewards are Never going to expire. So nothing you have to really worry about (; sit back and relax and try to accept the rewards from time to time and pray the issue has been resolved

 

Have the same problem, i'll wait some more days.

 

I'm having the same problems, cant claim my rewards atm!

 

Yeah, me too.. I even did restart my Arena and still not working..
Thanks God these rewards won't expire

 

As others have said, they don't expire. Cortex and Arena have been having issues every weekend since launch so you should be able to claim the winnings on Monday.

 

I was having the same message for the past couple of days, but a few hours ago I was able to claim all of my vote winnings. Try again!

 

For all users who have problems claiming silver for voting, try to claim via phone, as for some reason, I claimed via phone normally.

 

Lol it worked for me , thanks

 

Awesome.

Will probably contact the support team to tell them, that mobile version is fine.

 

I think that has been fixed now...
I was able to claim all my winnings through PC

 

Well, then good job devs.

 

Ya, it's all good now, works just fine.