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Razer Synapse 3 and Windows Update conflict

Discussion in 'Razer Synapse 3 Beta' started by Sib3riX., Dec 15, 2018.

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  1. Sib3riX.

    Sib3riX. New Member

    Problem:
    Windows update always download HID Razer Lanchead and Huntsman (synapse 3 is already installed). Problem start when those updates install. I have 2x razer lanchead HID and 2x huntsman HID. So everytime i download windows update razer synapse go crazy (wave effect is freezing on mouse, also mouse freezing for 10-15 seconds when starting games or randomly in chrome, calibration is lost for Firefly, synapse wont save profiles etc...). Is there any way to stop Windows update to download razer hid devices?

    This is only way to fix it after windows update is installed:
    Downloading windows update means i need to delete synapse from my pc (hidden folder Program data, %appdata%local and roaming and registry folder called Razer) then after that reboot pc and reinstall all devices in device manager (keyboard and mouse).


    11 Dec 2018 update:
    Also there is no way to disable windows update anymore (on reboot it will start again no matter what i do (edit registry, policy groups, scheduled task and disable on startup)).

    Razer should contact microsoft to give us option to not install and download razer drivers.
     
  2. BlackFireDragon

    BlackFireDragon Well-Known Member

    You can try to remove all razer softwere then files in appdata and programfiles, go to device menager remove your razer devices disconnect from usb and rebbot pc after windows start connect your hardwere via usb windows will install fresh drivers after this install synapse. Give feedback here if this help.
     
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