Razer Synapse all buttons greyed out

Discussion in 'Mice and Surfaces' started by allcakisgone, Feb 7, 2016.

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  1. allcakisgone

    allcakisgone New Member

    Hi. Not sure where to put this and I thought this would be the closest place... So I recently installed Razer Synapse, my friend put it on my computer and he got the mouse to change color and that kind of stuff ( I have a Deathadder Chroma ). I recently installed the Tournament drivers after I found I wasn't able to click any of the buttons on any of the menus. When I try to click on them, it just moves the entire window with it.
    [​IMG]




    As you can see the buttons are greyed out and the little button in the top right is red (which I assume means it is offline even though I have an internet connection??). And yes I have tried running as an admin, that didn't work either. Anybody else get this problem too?
     
  2. rruuookk3840

    rruuookk3840 Member

    I think it's better to contact support for this one.
     
  3. elite.ire

    elite.ire Active Member

    try completely removing all razer software then restart and try to install it again then restart again after install. I had a similar problem and after re-installing a couple of times and lots of restarts synapse started recognizing my deathadder chroma properly.
    also try using regular non tournament drivers ?
     
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