Hi, new to the forum and looking for some help please. I have a thresher ultimate headset connected to an XBOX One X, worked perfectly until a couple of days ago when the chat mixer and volume controls both stopped working. I still have chat and game audio, and the press-to-mute function works on both, but the volume is fixed at one level. After some internet searching with no solution, I powered both the headset and base station down and re-paired them. The controls then worked for maybe a minute, before giving up again. Given that they can work my guess is that this is a software issue rather than a hardware fault. Is there anything I can do to fix it? Software update or something? All settings are as in the FAQ and I have tried them on my old Xbox One with the same issue. They are less than a year old but the store I bought them from has gone bust so I can’t just take them back ( Thanks.