Mice and Surfaces

Hi, it's been 3 months since I bought this mouse. And today I noticed something. If I press or click the buttons on the left side (Mouse 4 and Mouse 5), my mouse sounds like it's vibrating. Is this a problem?

Hiayaa Mate, Let's get to the point shall we. As you know, or maybe some of you know, I'm huge fans of Razer Product and always have been, I'm just me being a fan just like you are. I owned the OG Razer Goliathus Extended Chroma from couples years ago and i still love it but, there is some issue that i have which is annoyed me which is How to clean it ? Now with this problem since its Chroma its a bit challenging. You can't treat this like any other Mouse Pad that you can soak with water and bleach u need extra careful coz 1st its cloth and 2nd it has electrical RGB by the edge. With that issue, Razer released Strider last year or a couple years ago (correct me if im wrong), but I skipped it for a reason (deep down in my heart I believe one day Razer will release the Chroma edition ) and guess what, i was right. Last but not least, I just want to say this is one of the best MousePads you will ever need for a very long time. In other word it is a good investment Here is some bit Nau

Hello, I just recently got the naga pro and am having an issue where when the mouse goes to sleep it will not wake reconnect to the bluetooth. I have to remove it and reconnect every time. I have updated firmware, tried reinstalling synapse a few times. Anyone else have this problem or know a solution? THank you!

Hello There! Since I got the Razer Viper V2 Pro and totally felt in love with it, I was wondering what settings might be the best in case of DPI and Calibration to get maximum performance out of it. Let's start with the DPI: I actually used to play with X:700 Y:300 DPI for shooter - currently Hunt Showdown as maingame - since I saw a video which has shown that low DPI reduces the mouse movement delay. But after I was watching a more recent video the recommandation switched from Low DPI with 400 and 800 at best results in case of input lag into High DPI with the best results at 1600 and 3200 DPI. Sooo.. What should I now go for? Currently I'm playing arround with testing X:1600 Y:700 but the problem is, eventhough you get your settings on a level which makes both playarts comfortable, the effect of input lag is nothing you really can feel. Has anyone a final conclussion whether I should go now for High DPI or should I stay with Low DPI with the Viper V2 Pro in particular? The next topi

I just got a new mouse today but my synapse is not detecting is but my pc is. How can i fix this? The mouse is a basilisk V2

When I turn my computer on, my Razer Basilisk (Quartz ed.) is not connecting. My PC says "USB device not recognized. The last USB device you connected to this computer malfunctioned, and Windows does not recognize it." I tried a different USB outlet, same thing. I plugged in another mouse, that one works fine. Tried the Basilisk in a different computer and get the same malfunctioning error. Apparently, my mouse is no longer under warranty. Anyone know how to fix this or is it just dead? I've already checked for updates via my computer and through Razer..there isn't even a section for just the Basilisk.

I understand that this new iteration seems like it was mostly focused on cutting down the weight of the mouse, but at the same time as someone who is left handed losing the buttons on the right side of the mouse is the only thing that keeps me from purchasing this newer model. It's rather unfortunate since it seems like it has a lot of needed improvements over the viper ultimate and if they were to have a model with buttons on the right side this wouldn't be an issue at all. By any chance does anyone have any knowledge of whether or not they may actually manufacture a truly ambidextrous version of this newer version with buttons on both sides or at least on the right side?

Hello, I have had my Basilisk for a little longer than 2 years, and found out the entire mouse is not charging. Whether I put it on the dock or usb cable, use a different USB port on the PC, clean the pins or update the firmware, it seems to not want to charge the mouse. How can I solve this issue?

Hi Razer ! Im a pro Counter-Strike player since 2002 & Razer fan since I've got Diamondback in 2006. In 2008 I have tried DeathAdder and found it is best mouse I ever had. I have a big expirience with gaming mouses. DeathAdder was very similar to Microsoft IntelliMouse Explorer 3.0 but more accurate. Some days ago my DeathAdder 3.5G gone...I have use it about 9 years with standalone drivers, changing some times feets and was happy. It started to disabling sensor and buttonts randomly. Some time it works ok, some time it was terrible. I have decided to buy modern DeathAdder v2... I have configured my new DeathAdder v2 mouse with synapse 3 software, saved profile into mouse. Nice app, no problems. Tryed some games, old and new - mouse is outstanding. BUT. It doesn't save lightning settings into mouse(I like to use "breathing" settings with only white color). When my Windows PC logging off, when I am disabling all razer apps - my favorite DeathAdder begins RGB cycling... Razer Guys,

This mouse has already come out in my country, and before buying it, I would like to know how its click detection is, since, taking responsibility for the loss of the mouse warranty, I plan to drag-click on it, ideally looking for a similarity with the detection of a mouse with 0ms. I clarify, do not recommend me the ROCCAT Kone Pro, or its wireless version, since I do not buy products that have not been officially released in my region. Having asked in "r/MouseReview" for drag-clicking detection (every mouse can drag-click, but only some can detect it decently), I received in "Messages" an answer from an employee, who confirmed the question for me, based on user reports of this mouse. I thought "Why didn't I ask about slam-clicking protection, if I asked about drag-clicking detection?", and contacting Razer, after good feedback from that employee, another employee answered me, and she didn't know that data, recommending me to look for information here, in Razer Insider. I would lik

If I do a new login over Remote Desktop and my DeathAdder V2 is plugged in, the Start Menu and Task Bar hang for several minutes. If I log in locally, everything is immediately responsive (even if I start the session over RDP). If I unplug the mouse, RDP login works as expected. I've updated drivers, firmware, created fresh user profiles, tried different USB ports. The problem seems to be the Razer hardware and or driver. Synapse 3.7.731.72516 / 20220728 Driver: 10.0.15063.0 Windows 10 21H1: 19044.1826

I'm hoping some one can help I bought a gold razor I had a bad situation the card.as.i wanted to get the code basically was so hard to get the code it wouldn't show can anyone help

Ola, tenho um Deathadder v2 X Hyperspeed e quero remover o tempo de alimentação dele para Zero, pois jogo um jogo onde deixo ele 24h na macro e não estou podendo pois quando chega em 15 minutos ele desliga. Alguém pode me ajudar

Hello, i already created one, and set 1 ms sleep. It should send 500 key pressing per second, but its more likely 50.... Can i get any help?

Are Left Handed Mouse Still in production? Deathadder and Naga Left handed version to be specific.

Would be fine to find help here concerning question above...

I read that the Razer basilisk mercury white is stil in production however i am unable to find it on the Razer store, specifically the SG site. It this just due to mercury white not being available here/Razer doesn’t carry the basilisk line with mercury white anymore?

Hey all, I just brought a new Naga Pro and I am having an issue with the 12 button illumination. The 12 buttons work perfectly but they are not lighting up. Am I missing something? I have cleaned the contacts, updated the firmware and tried manually setting different colours and effects via Chroma with no luck. Chroma recognsies it as a lighting zone but no colour is coming out. Thanks!

Hi, there. Recently I purchased 2 Fireflies surface. But Synapse did not recognize second one. And found same question 2 years back. /how-to-sync-2-mouse-mat-goliathus-chroma-extended.59629/ Still the same ? Thanks.

it's been now more than a week with my mouse stopping every about 10/20 sec or even less i tried anything from changing usb on the pc to unistalling multiple times the mouse software but nothing changes. Is there anyone with the same problem/who knows how to solve it?

So a couple days ago I logged onto my PC and noticed my 1-12 side button hotkeys were no longer working. When I open Synapse and go to the hotkey section it still says they are all what they should be but instead they are just acting like my standard 1-12 on my keyboard. No matter what button I change them too they just stay acting as standard 1-12 and it’s made playing games like WoW for me now basically impossible. I plugged in my razer naga x and the same issue is happening. I think this started with the last synapse update. Anyone have any idea?

Hey there, recently I bought a Razer Viper 8k but the first time when I plugged it into the computer - a desktop pc, MSI MAG B550 Tomahawk motherboard - nothing happend, no Windows Sound, no Mice Symbol on Screen nor RGB Lightning at the Mice itself. So I took the Mice, turned it arround and pressed on the DPI Button and suddenly the Mice turned on and Windows gave me the USB Plugin Sound. I quickly tried to update the Firmware which I've downloaded from the Razer Homepage and after I've done so, I've switched immedietly to Synapse and everything seemed fine to work. But after a PC restart, the same problem again. After I configurated the USB Device Energyrules, I also recognised that the Viper 8k is shown as "HID-Complient Mice". That was quiet curiouse to me, cause I was used to see my old mice - razer basilisik - by it's product name and not as a HID-Complient Mice, but anyway, nothing really helped out so far. The Mice is working for a uncertain time before it starts to drop off th

Hi. I wanted to ask you - when do you load your mice and how often. It used to be said that the battery should be discharged almost to zero and then charged and preferably not fully charged. Later, something changed and it was claimed that it was best to recharge the batteries more often, as long as not to discharge them. How is it with you? Are you waiting for the battery to die and then connecting to the power supply or maybe connecting the mouse after finishing the game / work?

Started today, cleaned the sensor, uninstalled, reinstalled synapse. uninstalled drivers, rebooted computer. Nothings working, y axis moves perfect, if I jerk the mouse around the mouse pad real fast i can get it to move from the top of the screen to the bottom or vice versa. nothings rattling on the inside. it stated with a random slight jerk up on the cursor. but after I started fiddling with it to correct the issue I am now at the point I am now where X axis is next to useless.

Spring sound coming from dpi keys https://vocaroo.com/1jYCO10kLNUg