Razer Support

need a razer RC30-0267 dongle. i am not paying 40$ for this again, this is the 3rd time. i thought razer was a premium product, but it breaks a lot compared to any other products.

Hi Guys,Any help with getting COD MW to recognise the Raiju on PC? ive tried both BT and USB but its still not allowing me to switch from Mouse and Keyboard. Have updated all firmware etc etc cleared profiles and still not working on battlenet log in. I got it to work on warzone via steam , Battlefield 2042 I was unable to play as the controller looked like it was set up for another game, Even after resetting all in game controller settings to default it did the same . Any help would be greatly appreciated 🙏

Updated synapse 2, orbweaver chroma lost all profiles. What can I do to get them back? I had a massive amount of work there.

I have problems with my OTPs. It keeps on showing the unexpected error occurred and I have to purchase the game credits I am about to check out. I have tried all basic troubleshooting and all browsers kept showing the same error, it is not a backend issue, I suppose. I need help to get this resolved.

Hello I own the Razer V3 Hypersence headset, the hypersence in high is great, but on average it's better, an extra feature that is great Only, when my microphone is activated, on the left ear of my headphones it makes a noise of electricity, it's unbearable an electric whistling, really it's the second time I've taken this headphone back following a refund, but there always the same problem, in voice it makes this whistling ad infinitum... In addition, I have another problem, it's the noise of the wheels in the headphones (?), when there is no noise on a video, it's too uncomfortable to hear this noise, especially when you go on youtube, the noise starts directly, and also... I have to set the brightness to 0% because it makes an electric noise too, a slight whistling sound If someone can help me please? my firmware of V3 Hypersence is up to date…

KRAKEN X SERIAL NUMBER UNKNOWN WHENEVER I PUT MY SERIAL NUMBER ON THE REGISTRATION, IT IS NOT WORKING

I bought a Headphone and came across the 7.1 surround function, it comes with the QR code to download the application, when I went to activate the function it asked for an activation code, but it did not come with the product, I requested the code from SUPPORT and finally got the activation code, but when I entered the code in the application it appeared "invalid activation code"

I have Blackshark V2, and i encountered this problem after reinstalling Windows. For few days i couldn’t disable THX, but now when i switch tabs, whatever it be (tabs in browser or alt+tab), i hear a volume boost like +50% for few moments. It happens not always but like 20 times a day. This boost never happens without installed Synapse 3, but without Synapse for no reason my headset sounds like THX is enabled.

When I try to make a purchase it doesn't allow me, because when I click to receive the SMS message, it doesn't arrive. I get a sign telling me to try again and it still doesn't allow me to buy. It also doesn't allow me to modify anything because it is only configured with the SMS code, I need help please

Hello, I recently purchased a Razer Gold gift card, but unfortunately, while trying to scratch off the coating to reveal the code, I accidentally scratched too hard and some of the characters became unreadable. Here are the details: Purchase Date: Gift Card Value: Partially Visible Code: (Removed for security purposes) I have the receipt and the packaging as proof of purchase. Could you please assist me in retrieving the full code or provide a replacement card? Thank you for your prompt assistance. Best regards, [EVA RAITHEL]

hello ı buy razer black shark pro 2023 but ı don’t have 7.1 activation code help me pls

hello, the battery on my razer blade 15 is swollen to the point that i cant use the trackpad what do i do? is there any warranty or do i have to change the battery myself? and in that case how can i get a new battery?

Hi, my laptop has water damage. i need my invoice for the insurance company. I bought the laptop online via Razerstore, but now i can’t find my invoice or order anymore… how can i recover my invoice?

hello I purchased my razer blackshark v2x headphonesI signed up with my facebook account but the email linked to that is blocked so i dont have access to iti have changed my facebook email address so how can i change it in my razer acc to get my 7.1 surround sound access code

no puedo ingresar a mi cuenta perdi mi numero de celular y códigos de respaldo me gustaria que me enviaran una forma de recuperar mi cuenta a mi correo personal

i deleted the drivers and changed the settings not to updat automatically b ut it still comes back. it spazzes out spamming keys and tab ands its very annoying to have to open device manager and uninstall the drivers every time i want to use my computer. my razer laptop has been nothing but trouble since i got it. it loves to restart for no reason. it did so while i was writing this message. i sent it in when it was wunder warranty and it took SO LONG to get it back and they didnt fix anything.

Hello, In relation to Razer Iskur - Premium Gaming Chair with Integrated Lumbar Support (Desk Chair / Office Chair, Multi-layer Synthetic Leather, Foam Padding, Head Pad. I have viewed your website and it states that ‘Chair Frame, mechanisms and armrests Up to 5 years’. The problem is with the metal frame where the gas lift fit in. The chair cannot be used and is dangerous and unsafe. Have tried to submit before but no reply. Rubbish support. Files will not load even though only 6KB. Worst support and website imaginable, absolute rubbish.

HI, bought this chair not that long ago, a couple of months. I have a problem with the back support, handle on the right side, which controls the back suppor tilt forward and backward, its spinning only one full cirle, then its just scrolls with a different sound, back support not reacting, not forward not backward. Other handle works fine

Hey all, I have 2x Razer Basilisk v3’s on two different machines. Up until recently, they were working fine with the charging dock connected to the machine, and using 2.4ghz. Yet for some reason, both stopped working on 2.4ghz and now only function on bluetooth. Have removed from Synapse, reinstalled Synapse, disabled Synapse, updated firmware, still nothing. Have worked with a Razer support agent for over a month, and no luck - thinking it’s a hardware issue and I’m out of warranty support. It’s hard to chalk them both up to a hardware issue, when they both worked fine, and both stopped working around the same time. It’s insanely odd that both mice, on different computers, are having the exact same problem. Any ideas? Thanks

Купил час назад наушники, Razer KRAKEN v3 , решил их зарегистрировать, но не могу получить код для активации звука 7.1, так как при регистрации пишет недействительный номер продукта. Жду хелп

hi everyone I've recently got these speakers they worked when i first plugged them into my PC but now for some reason they flash blue and red. they do not connect to my PC anymore. I’ve unplugged them and put them back in tried different USB but still no joy any ideas are greatly appreciated.

Wenn ich meine Maus (Razer Basilisk V3 Pro) nach Benutzung auf dem Dock Pro ablege, fängt die Maus nach ein paar Minuten dauerhaft rot zu blinken an. Nimmt man die Maus herunter hört das Blinken auf. setzt man sie wieder auf Dock Pro ab, fängt sie wieder nach ein paar Minuten zu blinken an. Der Akku wird während der Zeit auf dem Dock Pro dennoch geladen. Das Equipment habe ich bereits ein paar Jahre. Dieses Problem ist aber erst einige Tage alt. Lt. Synapse sind die Firmware-Versionen aktuell: Razer Mouse Dock Pro: 2.0.3.0 Razer Basilisk V3 Pro: 2.0.3.0

Good morning, I would like to replace the ear pads of my Nari headphones, as they have become sticky due to the heat of this past summer. I live in ITALY, and I would like to know if there is a way to purchase original ear pads from our website or from a Razer branch.Thank you.

I recently updated my laptop bios to the latest version, but after doing so, my camera, microphone, and logo light stopped working. I've tried reinstalling windows and drivers, but I still can't get them to work. Is there any way to downgrade the bios to a previous version or fix this issue?

I have a xbox series s and I was wondering can I use the viper v3 pro with it ? I really would like to know pls hlep