Razer Synapse 4

Dear Razer,I have been your customer for at least 15 years, give or take. It started with mice, then keyboards, then headsets. Now I have all of the above-mentioned products and more from you. Until recently, I was also rocking the O11 Dynamic Razer Edition. I have always defended your software, as I NEVER had issues with Synapse 3 and only minor troubles with Synapse 4.To the matter at hand. On my older system, I started to encounter issues with Synapse 4 that I could not resolve. But alas, this system will be sold, and the new owner will have different peripherals. I built a completely new system, installed Windows 11, and proceeded to install all the necessary software. On the freshly built and newly installed system, Synapse 4 failed to recognize my Cobra Pro. The mouse was working, but the software could not detect it. Unplugging the USB-C from the docking station helped, but I do not want to do that every single day. Once the mouse was recognized, I also tried to decouple the Cob

Hi,I’m using the Razer BlackShark V2 Pro. When I adjust my microphone settings through Synapse, the sound quality is great and background noise is filtered out. However, these settings are not applying outside of Synapse’s own mic test. In Discord, Windows Sound Control Panel, or any other software, the mic sounds unfiltered and background noise (like keyboard sounds) comes through. It feels like Synapse settings are not being applied at all. I already tried different USB ports, updated drivers, and even reinstalled Synapse, but the issue persists. Things I have already tried: Updating, resetting, and reapplying drivers (currently on the newest available: 2.6.11 Headset / 2.4.1 Dongle) Installing different Synapse versions Uninstalling drivers from Windows and letting them reinstall Testing all kinds of microphone settings inside Synapse Disabling “Audio enhancements” in Windows sound settings for the headset Has anyone else experienced this? Any solutions would be greatly

Since Razer started Chroma connect on mobile. It would be nice if the rest of my system also synced up. To have control over Chroma Connect to my PC would really expand on this. I would like mobile to PC and PC to PC for Chroma Connect apps. Individual control would be awesome but I would settle for just the apps. What about quick affects too could that work? Just a thought!

bonjour, j’ai fait une ereur j’ai dupliquer 1, 2 mes profils sur ma sourie je voudrait suprimer se qui son en double j’ai réinstalé est remi le logiciel a l’état d’usine rien ne marche. les profiles son bien crée et mis dans un dossier mais ou ? je voudrait effacer les profiles qui son en trop et les profiles sur les jeux que je ne joue plus ou se trouve le dossier des profiles aidé moi svp 

So, when I switched over I set the lighting on the dock and no issues.  I went and sync’d the mouse and instantly it went to the OOTB lighting settings.  I went into the mouse, changed lighting - No changes.  I docked the mouse wondering if there was a sync issue - No change.  I turned off/on, rebooted, resynced, et cetera - Still no luck.  I can’t control the lighting AT ALL via Synapse 4 for the mouse while using the dock.  It’s sad that adding more Razer hardware to my mix broke what worked originally with the USB dongle and or bluetooth.  Current setup of gear managed in my Synapse 4 is as follows: Razer Huntsman V3 Pro 8KHZ Razer Mouse Dock Pro Razer Basilisk V34 Pro 35KHope to see this get resolved in a future release / update of Synapse or mouse firmware/driver.  Thanks! 

Honestly can this get any worse,Synapse 4 is just complete and utterly useless.Initiallt the bugs started out as Synapse4 not starting with windows11.Then it wasn’t picking up the hardware at times as well.Eventually i got it to open with many tries. Now today i thought ok ther may have been an update to Synapse4-Oh there was dated Oct25.DO NOT INSTALL THIS UPDATE. It wiped all of my profiles from my devices and to add insult to injury the cloud sync doesn’t seem to be working either.I am giving them 1 last chance to sort this out,already had the usual runaround,will see what comes of that though,but i’m not hoping for much there. Failing that it’s goodbye Synapse and moving on to another brand.I’ve had enough of htis chaotic shambles of a software.

I have a 55 second macro that runs 4 times. It is set to play once. There appears to be no way to stop the macro other than logging out of windows 11.  Can I please have a keybind or any mechanisim to stop a running macro after the current step has been completed.Blackwidow V3 Mini HyperspeedBasilisk V3 X HyperspeedRazer Synapse 4.0.14.2506300654

I would really appreciate if the devs of Synapse could add support for the Wolverine V3 Pro/Tournament into the Synapse application. The Razer app for Xbox is fairly barebones and I would much prefer to have that functionality built into Synapse instead of having 2 separate applications. It would be awesome if it were treated as a legitimate PC peripheral so we could assign macros or keyboard shortcuts as well as being able to sync RGB with other Razer Chroma peripherals. The Wolverine V3 Pro is a great controller but it feels like it could be so much more on the PC.

After recently synapse 4 update on Nov 14, the left/right sound direction is reversed when thx spatial audio is enabled on my blackshark v2. If I switch to thx stereo, the left/right sound direction is correct. I have tried to uninstall synapse 4 and restart pc and reinstall synapse 4, but the the left/right sound direction reversed issue is still there. What should I do to fix this? Is anybody has the same issue?

In the macro module, when I press the backslash key '\', it is incorrectly recognized and recorded as the '3' key instead of the actual backslash key.

Subject: Global Shortcuts disappear after adding (not saved on refresh)Hello Razer Support,I’m having an issue with Global Shortcuts in Razer Synapse: shortcuts I add seem to be created, but they disappear as soon as the window/UI refreshes or after restarting Synapse.Summary Product: Razer Synapse 3 (updated to latest today) OS: Windows 11 Pro 24H2 (build 26100) Razer ID signed in; cloud sync enabled Devices: Razer keyboard and mouse (can provide exact models/serials on request) Steps to reproduce Open Synapse → Global Shortcuts (or Shortcuts section). Click “Add” and set a new global key (e.g., Ctrl+Alt+F12) → assign action. Click Save/Confirm. The shortcut appears in the list. Refresh the view (switch tab, reopen Synapse, or restart the app). The newly added shortcut is gone. Expected: the shortcut remains saved and works globally.Actual: the shortcut disappears after the UI refresh/restart.What I’ve tried Sign out/in of Razer ID; toggle cloud sync off/on. Close all

When I installed Synapse 4 to use with my Huntsman Elite I noticed that I couldn’t apply RGB effects.  I was stuck with the spectrum cycling.  When trying to save a profile, the save slots just showed a spinning icon.  When I switched back to Synapse 3, both of these functions worked again.

I have a razer kraken 7.1 v2 headset from years ago, been rewired and had 4 earcup replacements but these are the best sounding headphones i have ever had, all the newer versions i have bought just sound weak and quiet compared to them, why is there no support for the sound options on them on synapse 4 ?, its like i am just being forced to buy an inferior product to update to newer which is actually a HUGE downgrade, had many newer razer headsets and gave them all to my kids because they suck compared to these, will legacy be on synapse 4 eventually ?.

The Blackshark V2 Pro (2023) headset I've been using for about a year is no longer working as it used to after I upgraded my computer to Windows 11. Synapse 4 installs successfully and detects my headset, but none of the settings within the application (EQ, THX, Enhancement Mic settings, etc.) have any effect on the headset. I'm very frustrated with this situation. I haven't been able to find a solution. I've uninstalled and reinstalled the app countless times. I've tried every method I can think of, but nothing works. I sent an email about this issue, but no solution was provided. I've been using them like this for a month now, and the headphones are currently very useless. Can anyone in authority suggest a solution? Is anyone else experiencing this issue? Windows version: 25H2 Build 26200.6899Headset Software: 2.4.1.0Synapse Version: 4.0.86.2510030230

мои наушники уже зарегестриованы кем то но не мной

There aren’t any microphone settings in Synapse 4 

Ever since the update I’ve been annoyed with a banner in the bottom right corner notifying me of the sensitivity clutch having been pressed on my Basilisk Ultimate. I know. I did that for a reason. You do not need to tell me. Is there a way to turn this off?

For the love of god please change it back to what it was. I feel like this is trying to force me to download a bunch of addons that I dont need. Im not a streamer and I dont need to see my FPS while im gaming… I could care less. Im struggling to find where I adjust my mouse settings, which should be front and center. I hate this new software and its making me consider moving to a new product. when I try and log into the app and use my google account, it takes me back to the web browser and wont log me into the app… I mean, how dumb is that? Please fix this shit. its very frustrating.

Hey guys! o/ I just wondered if anyone else has this issue. Basically, my macros module is working fine, as are my macros themselves: recording, moving, renaming, using, etc. all work fine. I’m talking about Synapse 4, btw.The problem is that when I create a macro folder and then move any of my macros to it, then whenever I reload the macros module (reboot system, update Synapse, etc.), there is a copy of the macro I put in the folder, which is placed outside of the folder.The copy seems to be “linked” to the original macro, as well, as deleting the duplicate (the one outside the folder) results in the original macro (inside the folder) being deleted, as well. And if I drag the duplicate into the folder, too, then restarting results in yet another copy being created at the “root” level. I love the fact you can group macros inside folders, but I don’t dare use them now, due to this bug/glitch/issue.As for what peripherals I’m using, I’m not sure if that’s relevant, as this seems to be a

Is there a way of assigning a 2nd hypershift button on synapse?If not, is there a way to request this as an added feature in a feature update? It would be great to be able to assign as many as possible, similar to creating multiple layers activated by holding different buttons on keyboards.It would also be ideal if this could be saved on the onboard memory, obviously within the limitations of the available space. 

Simply put, I've updated synapse 3 to synapse 4 and all batch files i’ve linked to my huntsman 2 keyboard work as intended, but a simple batch file to shut down the local pc fails.I’m using Windows 11 25h2I’ve tried the followingtesting the batch file (works OK)Reinstalled synapse 4 (still fails)Used admin and set synapse to run as admin (still fails)checked windows setting (all correct)The thing is, in task manager i get multiple windows command processor items (every time i press the key to shut down the pc_.And in eventvwr i get 2 restart manager events, 1 stating it started and one stating it ended And IT worked in synapse 3!

I had a razer Nari headset for 3 years now and the physical mute button (turns the tip of the mic Red) would also mute/unmute Microsoft Teams correctly. Now after the new Synapse 4, the headset turns the mic on/off, and Teams does not recognize this, it also messes with teams that the microphone doesn't exist as an input, which means when I unmute it doesn't recognize the mic right away.This seems like a problem, was this intentional to make the mute button stop working as a mute button? I don't see a work around this within the app either

Since updating Synapse 4 today, my Kraken V3 Pro is detected.. works fine.. the tab shows up in Synapse.. but when you click on the tab it’s completely blank.  Tried reboot, still blank.  Every other device shows up fine with their settings.

Just got this headset a few days ago and immediately I can tell thr quality is exceptional but I need some help adjusting the eq for fps games, the suggestions I've come across aren't very clear. Not sure if it makes any difference but the Intended fps game I'm trying to set this up for is pubg on Xbox series x.

Simple question. I don’t see the module for phillips hue in synapse 4. Am I missing something?