The Razer Armory

I’m absolutely disgusted by my experience with my new head set Barracuda X. I have done nothing but trouble shoot for four days. Every Day its a new issue. Today my head set uninstalled blue tooth from my PC its gone! None of my other Blue tooth devices work. When I'm playing games with my friend on Discord the games sound quality us abysmal, the sound may as well be coming from a tin can being kicked around the garden. I've contacted customer support navigating the website is like doing a maze your not sure has an exit I honestly feel a Heart attack coming on!!! I’m sick to my teeth!!!!!!!!!!!!!!!!!!!!!!!!!!!!! 

Just purchased a handheld console off the street and I'm wondering how to access the console without locking myself out

I've tried to activate my THX Spatial Audio code that was sent to me via email however it claims there is an error.I had my wife read the code out to me to ensure I've typed it correctly and I had done so.I also tried copy and paste from the email and that failed too.Any chance of getting a new code?

Hi so I've seen razer advertise on their social medio about kuromi edition items but I look on razer and I can't find them. I am from Australia is it only certain country's those released items are for? 

hello i recently got the blackwidow v4 , i been having issues with it while gaming, the lighting effects on the keyboard will lag time to time and i also get key input stuck for a few seconds. its really annoying and i was thinking maybe my keyboard is faulty, but i dont get any of these issues when im not gaming, ive tested it in note pad pressing the keys repeatly to see if any of the keys will stick but none stick. its only while in games.  i already tried to uninstall razer synapse 4 and reinstall it but i still get this issue.

hi thereI lost my Razer Atheris mouse 2.4 ghz dongle. where can i get a replacement for it? i am located at Malaysia. does razer ship to asia?my serial number is : PM1747H08200675 please help meeeee

Hello all,  As per the title, I recently picked one of these up and so far I love the sound quality. My only issue I'm having is I'm mainly a console gamer, so the usb-c connection doesn't work for me.  Has anyone found an acceptable solution to go from either: A) digital audio (ps4) to the leviathan through some sort of dongleOr B) using the 3.5mm audio jack on my monitor, and using another dongle to connect to the leviathan.  Thanks for any input anyone may have in advance. I'd really hate to have to return this over a minor issue like this. 

Hello, I own a Viper v3 pro and it so happened that the case was damaged and I need to replace it. How could I do this? Can I get models for 3D printing or buy the body and bottom of the mouse?

Hello, i did get my viper v3 pro like week ago but today i started to feel like my left click is loosened and sometimes when i have finger on it makes weird sound like pop. I read this topic  Some of your admin said that i should use compressed air, i did it and nothing changed :/

I just purchased a Razer Blackshark V2 Pro.  The instructions that came with it weren’t very clear as to how to get a 7.1 channel experience.   Some sources state to just use the Synapse software, while others say that you have to download, (and pay for) the THX app.  I tried contacting Razer support, and after registering my products and requesting email support, I was sent to a 404 page.  That 404 page has apparently been up since last year.  Any help would be appreciated.Thank you.

Hello! Just bought my very first gaming chair, the Enki x (kuromi edition) chair. Does anyone else own the enki x chair? If so, what are your thoughts about it? How is this chair compared to the regular enki chair? Are there any differences? 

I thought it was easy to set up, but not so much. I want to assign a text to a key combination in synapse but I can't find anywhere how to do it. 

So I bought the “Razer BlackWidow V4 X - Green Switch - US” in January, and I live in Canada. Recently, like its only been three months, my keyboard has started to malfunction. Under the 100% condition of using it as a normal gamer, parts of the key are malfunctioning and sometimes keys such as’e’, ‘r’, and even ‘space’ does not work.I wonder what do I do according to the return&exchange policy since it has a 2 years warranty.I want to exchange it for a new one! I might have recieved a flawed product...Do i go my local razor-authorized store to exchange? Please let me know!!! Big thanks! (I have the digital reciept via email at the day I boutht it)

Hello, I have had a brand new Basilisk mouse for a few days. At first everything worked fine. Yesterday, following advice from the forum, I did a firmware check on my new Black Widow keyboard because of a problem with the numeric keypad. It was already up to date. After that, my mouse no longer scrolls. Deleting the driver and restarting the computer didn't change anything. Please help, thank you!

I’ve been using the Razer Barracuda X 2022 for 2 years, and over time, the headphones have lost their shape. They just hang loosely on my head, which is very uncomfortable as they tend to slip off. I wouldn’t say I have a large head—it’s adjusted properly on the sliders.Is there any way to restore the headband so the headphones fit snugly on my head again? I don’t want to forcefully bend them as I’m afraid of damaging them

I just bought a blackshark V2 X. I wrote everything correctly but this product has been saved before. What should I do?

Hi Razer Community, My name is Ahadi, and I’m experiencing a persistent issue with my Razer BlackShark V2 Hyperspeed headphones when using them in wired mode with my iPad Pro 2024 (M4 chip). I hope someone can help me resolve this. Here’s the problem: • When I connect the headphones via Bluetooth, the sound is loud, but there’s some latency and reduced clarity.• To address this, I switched to wired mode using the provided USB-C to USB-A cable.• I’ve tried connecting directly to my iPad’s USB-C port and via a Hama adapter (with 100W power delivery, USB-A 5Gbps 3.2 Gen 1). However, in wired mode, the volume becomes significantly lower than when using Bluetooth, although the clarity is fine. What I’ve Tried So Far: 1. Firmware Update: I updated the headphones using the Razer Synapse app on my PC.2. Direct Connection: I connected the headphones directly to the iPad without any adapters, but the volume issue persists.3. Adapter Use: I tested with a Hama adapter that supports 100W power deli

Hola compré mi base de carga para el control de xbox del 20 aniversario pero lo puse a cargar enseguida lo deje alrededor de 5 hrs y nunca cambio el foco a blanco cuando prendí el control no estaba totalmente cargada la batería lo deje después toda la noche pero seguía igual recomiendan alguna solución?

Hello,I recently purchased a Razer Blackshark V2 X headset. However, when I tried to register my product, I found that it was already registered. It has been 5 days since I purchased the product and I have previously contacted customer support about this issue but have not received a response yet. I would appreciate it if you could help me as soon as possible. If my product is counterfeit or has any issues, I will contact the store where I purchased it for a refund. Thank you.

I bought a riot cash card of 25$ to be used in league of legends RP but when I redeem it , it says that the gift card is not supported in the current region but the website mentioned that it can be used in Singapore server. 

Come join the share and win event! Get free tickets from my invite code: e1f411393618 Few days left, goodluck! :D

Kicking off 2025 with another Share and Win! My promo code will get you even more tickets 97b678c5b715 Good luck everyone :)

Hello! My problem is that I have 73691 razer silver points and I want to purchase mice for 70000 silver points. First problem is that it wants to charge me 70$ for it, buy I want to pay with points. Second problem is that It only transfers me to US store, like I can’t put Turkey or Austria as my adresse for shipping. Can you please Help me?

hello i my mouse started disconnecting and reconnecting a week ago, it was playable but every 5-10 min the mouse was doing it and it was unplayable because the fps also were dropping because of that and today the mouse is unusable it is disconnecting and reconnecting constantly, there isnt even 5 seconds of it working fine i tried fixing it but no youtube tutorial or razer support post would fix it