The Razer Armory

Some numbers are missing from my razar gold gift card that i bought yesterday night... this is the receipt (removed invoice for security purposes) 

Hi. I can't proceed to my transaction using razer gold. It says that "there was an unexpected error..."  can you please help me

I have a Razer Blackwidow V4 and when I wanna change some certain keys in the software, for example replacing the F key for a macro or even disabling it, it still just works as F, I could disable my whole keyboard if I wanted to, and the keys would still work except for the macro keys, they seem to be doing everything like macros, text functions and everything but not the main keyboard, any idea why? 

Hi there. I have wierd problem with my Razer Basilisk V3. Everything was working fine today’s morning but later when I switched on my computer, mouse is completely dead. No RGB nothing. I tried different usb port reinstall windows and even connect it to different computer and Smart tv with no result, still dead. I’ve checked all connections and it looks fine. In device manager it appears to be Unknown USB device (Port Reset Failed). Please help, thank you in advance 

 ‪@razer‬ I want to say, just this email has made me so happy, I have been smiling the whole day and even made people looking at me and giving a smile back. #MeaningLessAwaz #Razer #RazerCreator #GamerByHeart #ForGamersByGamers   

I’ve had the mouse for almost a year now, and I have been experiencing this problem where whenever I lift the mouse of the pad it immediately disconnects.I have tried to use the support in the discord (Saiso) and didn’t manage to solve it, What I did notice is that this issue only appears to be on my pc, I have checked if it could be related to power management settings in the usb root hub but it doesn’t seem to be the problem.I have the latest firmware and the latest synapse version, I do not use a usb hub (connected to the usb 3.0 in my motherboard).

What's with the BlackShark V2 Pro and breaking plastic bracket

I mistakenly scratched the last 3 code from my 100 dollar razer gold gift card. Please who can I fixed it 

I’m trying to purchase Amazon gift card with my razer gold but it doesn’t go through. I got lucky once and one went through but it doesn’t let me purchase it keeps cancelling it saying transaction didn’t go through what is the issue? 

I have 200$ in my account but purchasing not working  When I click on checkout then login screen again is appear but account already login. Plz any buddy helpme

i have a thx spatial 7.1 license for my nari ultimate headset, i need a new activataion code. how do i get one?i have ascreen shot of my purchase from razar website. online activatioon doees not work. purchased march 27 2022, older model but it still works. windows is up to date with specs.thank you, greg webster

There is a Razer Blackwidow V4 75%, which is not skeleton, has hot swappable switches and all this customisation preparations, but it doesn’t have a numpad. Will there be a full-size version of that keyboard? Current full-size Blackwidows V4 (V4 X / V4 / V4 Pro) are all skeletons and all without hot swap sitches and sound dampening foam. Will there be similar to this 75% version, but in full-size format this year?

https://nyxigame.com/products/nyxi-master-p1-wireless-pc-controller.        This controller seems like it's way to close to razer controller.   Wondering if lawyers are aware of this? 

I want to connect my account with Blackshark v2x and use 7.1 surround sound, but it gives a warning that it is already connected to the account, what should I do? I couldn't find a section about this in support.

I have a Book 13 - RZ09-0357 on windows 11, after performing the latest windows updates I am unable to use my built in wifi card (Intel AX201) as the it reports it cannot start under device manager (Code 10 the requested operation was unsuccessful) I have tried completely uninstalling the driver and reinstalling, running the latest razer/intel driver updaters, changing the device power settings to high performance, all to no avail. any suggestions would be appreciated. 

I was sent a discount code of 28000₩ for my birthday. This code is valid until  october 31th and on purchases of at least 129999₩, it must be entered at checkout, but when I go to enter it it says that it is not valid. What should I do? help. The sentence in red that tells me is: "We are sorry, it is not possible to apply this promotion", the item in question is a razer basilisk v3 pro 35k

Just bought a Kraken V3 Pro and it installed flawlessly.  When I speak, the mic picks up my voice with excellent fidelity.  However, I do not hear my voice in the headset - i.e., there is no auditory feedback as to how I sound - until I record and play back.Is this a feature, or is my headset not properly configured? Thanks.

[Posted this on reddit, but since my account was too new i couldn’t get any answer]So my old gaming headphones just RIP-ed and i wanted to get some new ones. Did some research and landed on the blackshark V2s and decided to order the V2X. Upon doing a little more research, i found out that both these headphones are priced very similarly in my country (this happens because they are not sold domestically, and so retailers have to purchase stock from other countries which makes it even more expensive blah blah blah). The normal V2 is sold at about 103.61$ (only special edition available and idk what that includes) and the V2X is 96.99$. BUT what im torn about here is the mic quality. The V2X just sound better to me in that aspect while the V2 sound like actual helicopter headphones lol. Would like to know what your guys' thoughts are. Also, i plan on using the headphones on both PC and PS5.

Hello bought this headset for call of duty. I have the xbox headset app for razer and there are eq settings in there. I also have the dolby atmos app on xbox and not sure which ones to use. Both are similar. And I want to be able to adjust my eq settings according for the best cod experience. Please help. As the factory settings are bass heavy. 

I want to use my gold coins here to rechage for ml but when i tried it requesting a otp code to mu old mobile number and i had no longer access to it.

I really do appreciate Razer keeping the community together and entertained, but I wanted to say that they really should hold a poll for the timing of every game night because then more people might be able to attend it. Or just keep different game night timings different everytime! If any moderators and Staff members see this, please try to get this implemented.

I recently went from Razer Kraken Kittys to Kitty V2s and went to go mess with the equalizer settings, but I cant find it anywhere? is the EQs still a thing, I only get basic options to either change the volume or go to windows settings? I'm really confused at this point, is it not a thing anymore? 

Hello,If your mouse has recently been not working well, you have missclicks and random movements, you are not alone, its the latest windows update.My computer recently updated to the latest version, which is called “Moment 4”. This update broke the wireless 2.4Ghz functionality of my Razer Orochi V2 mouse. It would still work ,but every 8th click or so won’t register and would also randomly skip movements. I have tried uninstalling the driver and the razer synapse 3 app ,re-pairing the mouse but nothing fixes it.I can’t uninstall this update ,so currently my only workaround is to use Bluetooth.The mouse works perfectly fine under Linux.@Razer, please release a new driver to fix this issue or let Micro$oft know about it.Thanks 

I bought Black Shark V2 X  headphones, but the activation number in my email is wrong.