The Razer Armory

I would like to ask for a warranty with my razer viper v3 pro. Which I cannot use with a wireless receiver and only works using a type c cable.

Hi there,The Bluetooth functionality of my ProClick mouse stopped working for no reason.When I move the bottom switch to Bluetooth mode, the LED starts blinking in pairing mode (on, on, pause) but the mouse cannot be detected by any Bluetooth receiver (neither on Windows nor on Linux) The behavior is the same on all three Bluetooth channels (blue, green ,yellow)Mouse works fine in 2.4 GHz (with dongle) and wired mode.Firmware is on version v1.02.00_r1The purchase date was in 2020 so I fear that it is out of warranty. Still it’s pretty disappointing that such an expensive mouse suffers from such a malfunction.Any chance to resurrect Bluetooth functionality? Any tips are welcome.

I can no longer pair my pro-click-mini with my laptop/pc.I tried many laptop’s and pc’s, all work fine with other bluetooth devices, they all fail to see the pro-click-mini.Currently I have to use the usb dongle to use the pro-click-mini, but I need that usb-a slot for other devicesAnybody know how to get the bluetooth working again?Is there a trick to reset the pro-click-mini….For anybody who points to the faq and the manual, or the firmware upgrade ..been there done that, it’s still not working.

Razer Pro click refuses to go into pairing mode / cannot be detected by any devices to perform a pair.Currently:It is impossible to pair it with another new device or previously used device.There is no option hard reset the mouse.Firmware has been updated and is up to date as of today.Flashing previous firmware does not fix the issue or reset the mouse.One of my laptops can connect to the mouse, the behavior is really strange.Upon turning on the mouse - it does not connect.After holding the pairing/switch button for 3 seconds, it connects to the laptop instead of going into pairing mode.Moreover, this happens on all three BT slots, meaning that regardless of which BT slot (blue, green, yellow) I try to enable pairing on, the mouse get connected to the laptop on that slot.This is cursed  behaviour, especially from a premium product from a premium brand,  that has been on the market for over 4 years.Some Razer engineer  screwed up big time here, so please provide a firmware update as soo

I am using a Pro Click Mini for almost 2 years but recently, it was unable to connect to any Bluetooth Devices that have already been paired. I tried to remove the mouse from all my devices and re-pair all of them, however, none of my devices (3 Windows PC and an Android phone) were able to detect the mouse. Connection via the dongle is fine, but I can’t get the Bluetooth to work. Any help?

I have a Razer Goliathus Chroma, and I would like to know the best way to clean grime and build up over time where the mouse is located on the mousepad surface. I currently have inverted the mouse mat, so the top is at the bottom lower right vs normal of top on upper left. I've tried normal alcohol wipes like for cleaning keyboard but no success on the mousepad. What do you recommend other than purchasing a new mousemat?

I am considering purchasing the Razer BlackWidow V4 Low-profile keyboard, but I noticed that this model does not seem to have dedicated indicators for Caps Lock and Num Lock (the full-size version should include this feature). Could you please confirm if there are alternative ways (such as lighting effects or Synapse software notifications) to display the status of these functions?As this feature is important for daily use, I would greatly appreciate it if you could provide guidance or solutions. Thank you very much.

Hello, I lost the dongle and jack cable of my razer barracuda x headset, how can I get it from you?

I am considering a Wolverine V3 Pro exclusively for use on my PC. Tried it out at the store and am a big fan of the button layout and their feel. Currently have an Elite Series 2 and while it's really good, the face buttons are mushier than I prefer and the trigger stops are blegh. It has some problems with registering inputs too and I don't wanna get another fussy controller. 

Recently purchcased a Kaira Hyperspeed headset, I found out the dongle doesnt work when the switch is on wireless mode (the pc doesnt even detect it when inserted in the USB port), but works fine on XBOX mode. I doubt the wireless setting is somehow broken because it works fine when connected to my phone. Could it somehow be that the XBOX app I have installed is somehow interfering with wireless mode? Im pretty sure most of my drivers are up to date.This is really annoying me because the audio output works fine, but I cant use the audio slider nor use the microphone.

Does anyone have success in upgrade blade 18 2023 model from Wi-Fi 6E to Wi-Fi 7. Please share supported bios version to make it work. 

I recently lost the wireless dongle for my Razer Viper Ultimate mouse and was wondering if it’s possible to get a replacement.If possible, I’d really appreciate it if the replacement could also include the little cover for the dongle. My region is Asia specifically in Philippines

Hi all!  My new Wolverine PC Tourney controller keeps randomly programming 2 rear buttons to random buttons. Always at the worst time. I tried updating firmware, removing HALO as my game, saving profiles, deleting profiles, and it keeps happening. Is this thing cooked? My PC has two USB 3.0 5GB ports,  two Usb4 10GB ports as well as 4 standard usb ports . I have tried other ports and the same thing happens.   Tried to share some specs below,  any ideas? Thanks in advance!   Processor    Intel(R) Core(TM) Ultra 9 285 (2.50 GHz)Installed RAM    64.0 GB (63.4 GB usable)System type    64-bit operating system, x64-based processorEdition    Windows 11 HomeVersion    25H2Installed on    ‎11/‎14/‎2025OS build    26200.7840USB4 version: 1.0Nvidia GEFORCE 5080

Great organic sound and volume with these EQ settings on STEREO → CUSTOM. Great for Kpop music and gaming.

Hey everyone,I want to share a fix for a really annoying issue with the Razer Barracuda X on Windows 11.🔴 The problemWhen using the 2.4GHz USB adapter via the included extension cable: You mute audio in Windows (keyboard key or volume slider) You unmute it Sound does NOT return The only fix seems to be unplugging and replugging the dongleDirect connection to the motherboard sometimes works fine. Drivers, BIOS updates, Windows updates — none of that fixes it.What this is NOTNot a USB selective suspend issue Not a power saving issue Not a faulty dongle Not a driver corruptionThe USB device stays connected.The issue is Windows not properly restoring the USB audio endpoint after mute/unmute.The actual fixYou need to force Windows to keep the audio endpoint in active state.Step 1 — Add DeviceState = 1Open regedit Go to: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\MMDevices\Audio\Render Find your Barracuda device (check inside each {GUID} → Properties until you see the devi

Heya GuysI've got a big of a strange issues with my Huntsman V3 Pro where the full stop is no longer working!When i go into synapse 4 i can see when i press the key that the actuation is being detected yet i get no output, I've checked my keyboard layout settings and they are correct, i didn't know if anyone had any ideas on how to resolve this!

I turned on my PC and when trying to use the top numerical buttons above the letter keys, I noticed none of the buttons worked. The keypad numerical buttons work but the top keys don't. Is this something in the Razer Synapse profile or does anyone know a fix for this issue? 

Recently my Viper V2 Pro crapped out on me and was still within Warranty. I reached out to razor for a replacement, went through an entire conversation with a representative who approved my RMA and replacement and gave me a shipping label to send off.The day BEFORE my mouse arrived to them the support ticket has been “Denied” and my RMA has been stuck on “In progress” for over 5 days?? 

Where can I buy the Razer THS Case for Hammerhead True Wireless Pro? I can't find a way to buy it from the website. 

I am just wondering whether there will ever be a practical deathadder again.The new deathadder models are cool and all but i would much rather have a 2.4GHz connector slot in the mouse and additional bluetooth connection (like the cobra pro) and with good battery life than things like 8k polling rate.So my question is...will there ever again be new deathadder models that offer such functionality?

So i buy razor viper 8khz a few years back not have any problem until now when it suddenly disconnect from the PC.The light is normal but PC not detect it while other random mouse is working and when i plug razor viper 8khz in laptop it is working normal again ? So what is the problem here 

Just got the keyboard yesterday, everytime I do Windows+L the l key just ends up getting stuck most of the times.Things I’ve done:Removed macros and disabled snap tap then uninstalled synapse. Tried to research for the keyboard driver but mine doesn’t exist. Plugged it into different ports. Cleaned the keyboard. Reinstalled synapse.Please help me, this is very frustrating as I have to reconnect the keyboard everytime it happens.

Hello.I'm using an English translator. Please understand.I own a DeathAdder V4. I recently purchased a Viper SE. Is the dongle included with the DeathAdder compatible? Also, aside from the components, are the Viper V3 Pro and SE the same mouse in terms of performance and internal structure?

It it possible to replace my F & J keycaps with a variant that has the position bumps more prominent?  I have a problem sensing these due to a partial numbness of my fingers - and I don’t type so good anyway.