The Razer Armory

The part 654000015520_v1 is broken and I would like to buy a new one, is there any way to buy it?

Hello! Recently, I bought the Razer Blackshark V2 X but I have problem with the product "This product is already registered. If you did not register it, please contact Razer Support" , which means I can't get the activation code via my email to activate the 7.1 surround sound features. and its original from amazon. 

I registered my headphones, they show up, but I didn't receive an activation code to my email and I can't do 7.1, what should I do?

Ayer hice una transferencia de una billetera virtual hacia la billetera de raze y aun no me llega el dinero y me salio que la transacción fue exitosa, alguien por favor que me ayude como lo puedo solucionar??

I have been actively using Razer TE for about 4 years. Yesterday I formatted my computer and started to install the drivers one by one. However, when I installed Razer Synapse, I saw that the equalizer settings did not work. When I did research on this, I did all the solutions I saw on theforums, but it is still the same. None of them work and my headphones are crap, I can't even listen to music. When I install THX Spatial Audio, the equalizer works stably, but it also has a 15-day trial period. Dear Razer team, please help me.

Why does Razer run so many programs?  I only wanted the multi-button mouse for Audocad.  The only couputer game I play is Solitaire.  Now I got 10  background apps named Razer running.  Can I just use Revo on these or what?  Why does Razer do this?  They make  the best multi-function mouse out there, so I am even thinking about a Razer laptop and desktop now.  And maybe a keyboard.  Easy to program.  No instructions necessary.  What is the deal?  Do they just not like having good stuff?  They have to garbage it up with some spyware or something?I like to be able to change the mouse buttons at-will, so like Synapse running.  Or should I close everything, uninstall everything, and just load Synapse when I need to change my mouse buttons?Btw.  Anyone says they’ll never use Razer again hasn’t tried enough software .  Ever use Microsoft?

hello Razer support. Ive recently encountered a issue regarding the choosing of griptape for my mouse. My little brother ruined the left mouse button griptape for my razer viper v3 pro and i was wondering 1.  which griptape should i buy for the mouse? Ive noticed you have a few different options.2. Is it possible to buy js one piece of griptape for the one button that im missing? or do i need to buy a whole “bundle” at a time?

Hi, I lost the box of my headphones a while ago and relatively recently I found out that I could customize them in the app. However, I don't have the product number (which was on the box). Could you help me with it? (I have the serial number)

Hello everyone,after a firmware update, I am experiencing an issue with the Blade 16 202 OLED version. Upon switching it on, the OLED panel cycles through colors sequentially resembling a test menu mode for the display.Does anyone know how to disable this?Best regards. 

I made a post the other day that when I bought my Razer Blade 16 2025, I had the reseller repaste it with Noctua NT-H2. Then one guy asked me why I did that since it already comes with Honeywell PTM7958 SP (which lasts longer according to his comment). I then thought oops, did I just shoot myself in the foot?so is that the thermal paste that comes by default on the new Razer Blade laptops?How does it compare to Noctua NT-H2 in terms of temps and longevity? I cannot compare obviously as I've repasted mine but my temps are great, the laptop never goes above 90C or thermal throttles with Noctua NT-H2On a side note, is PTM7958 just a normal thermal paste that lasts longs or is it dangerous like liquid metal where if it drops on the motherboard it might fry it? Is it easy to apply? how long does it normally last before it starts deteriorating in performance? 

Hello, two weeks ago I bought a Razer Naga V2 Pro mouse with different side panels.while playing on a 12-button panel, it disconnects as if one button 1 or 2 or 3 looks differentand I'm looking for an answer on the internet and I can't find itmy question is is my mouse damaged

Dzień dobry. Wczoraj zakupiłem słuchawki RAZER BLACKSHARK V2 X, lecz nie mam kodu aktywacyjnego. Proszę o odpowiedź.

I can’t turn on mine razer laptop. It shows only a white light and nothing else. I’m am using this instruction https://mysupport.razer.com/app/answers/detail/a_id/1798/~/razer-blade-does-not-have-power%2C-wont-boot-up%2C-power-on%2C-or-turn-on My laptop was on sleep mode when I unplugged all cables and go to a other city.And now I can’t turn on my laptop can someone help me?

Hey, I have a RBA from 2019. I’ve run it as a desktop for the past 3 ish years. It does NOT have a battery. When I’m not using it I leave it off and unplugged.I use it for Photoshop and intermittent gaming. It’s about 5 years old and within those 5 years I rarely saw its GPU temp go over 74C. In fact it was running fine and two hours later (off and unplugged the whole time) I booted it up and launched Tekken 8, its GPU temp hit 95 within seconds, as soon as the opening cinematic started- and I assume it throttled to 10FPS in the menu. The GPU was only under ~30% load, drawing maybe 13-15 watts. The CPU temps were fine, as expected and consistent with those just a few hours ago.I immediately opened it to check for obstructions in the vents, everything was clean, I’d cleaned it a few months ago. I couldn’t see any damage anywhere. The next day, I replaced the thermal compound on both dies with Arctic MX-6. Dies and chips looked fine visually once cleaned. N

Audio Equalizer NOT WORKING! What is the best synapse to use? I have a razer blackshark v2 pro synapse is really not performing well. EQ doesnt even do anything I tried putting all the volume up and down no changes. Please help me Im so frustrated.

I do not know if the problem is on my side but, I was so excited for the purchase becuase it is what most pro players use in valorant. Now when I tried using it for valorant the volume of the game feels so low. The funny part is other games are so loud but except valorant. It’s giving me a hard time listening to footsteps. I tried testing the eq from the synapse for the game and it does not do anything, even I dropped down all the audio in the synapse equalizer there were no changes. I really need help, it is my first ever purchase in razer headphones and I am really dissapointed about it.

Hi everyone,After several tests and research, I believe I’ve identified a potential temporary solution for the Wolverine V3 Ultimate disconnect issue that many users, including myself, have been experiencing. Here’s a breakdown of my findings and steps you can try until Razer releases a firmware update:Problem Analysis:The disconnect issue seems to be caused by a combination of factors, including: The energy-saving settings of USB ports on Windows. The quality of the USB-C cable provided by Razer, which appears to be suboptimal compared to third-party cables. Higher polling rates (1000Hz) may increase the likelihood of disconnections, especially under heavy system load. Tests I Conducted:I disabled the USB selective suspend setting in Windows to ensure the ports receive consiste

Hey, as the title says, my BlackWidow V3 Pro started spamming macros I never assigned. I just came back to my computer and keys like “d” now type “dfrc”, “a” opens some Window stuff etc. I’ve tried reinstalling Synapse, updating the keyboard FW, testing on other PC, always the same. Any idea what might’ve caused this and how to fix it? Luckily I could swap to my old keyboard but this is genuinely one of the most annoying things that ever happened to me, related to my HW.

New macro row on left reduced overall size of keyboard field.

Since the mods here keep closing threads as resolved with 0 resolution posted I had to reopen another one…My $300 mouse cant complete a simple function without Razer synapse open. I think the issue is obvious here as there are other threads, help?  

I got a Razer gold e card and I think someone used it. Is it possible to know the usage time?

i've had this mouse for 5 months, it was working fine until suddenly the left click wasn't working (only if i press on top of the left click, sorry if my explaining is bad, english is not my first language) i binded the left click to mb5 and it started working normally but it isn't working anymore again. if left click only has one bind it's greyed out and says "to configure this button, assign the left click function first to another button"if i switch to left handed the problem switches to the right clickdoes someone know how to fix this?

Hi everyone,I have a Razer Viper Ultimate Quartz Edition, and recently I've been having an issue with charging. When the battery runs out and I place the mouse on the charging dock (dongle), the charging indicator lights up like it’s charging, but the battery percentage doesn’t increase at all — it just stays the same or turns off after a while.Has anyone else experienced this issue? Is there any fix for this, or should I contact Razer Support directly?I’ve tried cleaning the charging contacts and resetting the mouse, but the problem still persists.Any help or suggestions would be appreciated. Thanks!