The Razer Armory

Help! Help! I am in mainland China and have not been able to receive SMS messages for recharge transactions since yesterday. I tried to find the backup code, but it has long been lost. Now I cannot use my account to recharge the game. To get the backup code again, I must receive SMS, but I can no longer receive SMS verification codes. Is there any way to reset my account? Thank you

For some reason the Bluetooth mode does not turn on, although I did everything according to the instructions, but when I hold down the button, it lights up red and is not in Bluetooth 

Hey everyone, I'm having trouble accessing the macro configuration on my PC. I’ve had this keyboard for a while, and now that I’m trying to use it again, I downloaded the corresponding software, but it only shows this screen. As far as I remember, it should have recognized the device automatically. Does anyone know what might be happening?  

Dongle kayıp ettim yedek parçasını bulabilir miyim

Hello everyone, I have a BlackWidow X Chroma, and my Shift key suddenly stopped working. However, the issue is not with the keyboard itself because every time I reinstall the "Razer Synapse 3" drivers, the Shift key starts working again. But when I shut down my computer and turn it on the next day, the Shift key stops working once more.Does anyone know how I can fix this issue? Thanks in advance!

Hello, I'm looking for information on where to buy a replacement battery for my razer blade 14 from 2021. I live in California but am out of warranty. I fixit seems to not have batteries for my model and I posted on Razer Insider but the response times there seem scattered. 

I have a non touch FHD RZ09-0195.I am considering trying to ‘upgrade’ the display to the 4k touch panel. I would be replacing the entire lid/ panel assembly.As far as I can tell from the limited information online the display connectors seem to be the same for both versions, a 30pin connector to the motherboard. (Along with wifi and mic / camera connections)I can’t imagine there are different motherboards for the different panel versions.Does anyone have experience swapping between the two displays? Or are there any other reasons for incompatibility?Thanks!

Hi everyone, very random question. I have a 2017 blade 14 with the fhd screen, I just use it for general tasks these days not much gaming. I had the thought of swapping the uhd screen or was it qhd back then(the non matte screen). The plugs look the same but I can’t find any great answers online. Thanks for your time and answers!  Shane 

Hello all, I recently swapped from a superlight 1 to a deathadder v3 pro and I was wondering if there is a way to get windows notifications when my battery is low? I run both on onboard memory mode with no software running AT ALL. Logitech would do low battery windows notifications and sounds when my mouse got low, but my deathadder doesn't. Is this a feature that doesn't exist or just isnt working for me? 

I was using this keyboard for a long time, and now my little brother thinking of changing the switches on it, because now it’s his and we have a question.. Is that even possible? Could we just order new mechanical switches and change them?

Good day, my device Razer BlackShark V2 X is already registered, although I received it only today. Please help me resolve this issue!

Ive been using my Razer Kraken TE for the better part of 5 years and I was wondering if I upgraded to the Blackshark X could the 3.5mm jack be used with the Kraken’s USB controller? I wouldnt want it to go to waste and if it’s not compatible I would rather buy the Blackshark Hyperspeed or Pro instead.

 i activation code for my headset my serial number is: 862427D27803625

I have tried several headsets from several companies over the years. I am currently using a Razer headset but it still gives me a headache in about an hour of use. I wear a 7 ¾ fitted hat size and was wondering if Razer has a headset for those of us with fat heads?

I’ve been using Razer Cynosa Chroma since 2018 and never had any issues with it. Now that I installed Windows 11 it stopped recognizing on Synapse and I’m not able to use the chroma studio aswell. Does anybody had any problems like that? Please, help!

I won a razor mouse from Google how do I track it ?

Queria saber se posso conectar meu Viper V2PRO com o Razer hyperpolling do Viper V3PRO ou Viper Mini SE

Here is video with an example. Mouse is brand new, I only found one post on razer subreddit with multiple different answers. https://youtube.com/shorts/zx28jS9tR24

Hello Razer Support Team,I recently purchased a Razer DeathAdder V3 Pro Faker Edition, and I wanted to check its warranty period by entering the serial number (S/N: PM2317H30102438) into Razer’s system. However, the system does not recognize the serial number and states that no such product exists.Could you please assist me with this issue? How can I verify my serial number, and how can I check my warranty period?I can provide any additional information or documents if needed. Looking forward to your support.Thank you,Kayra

HiI have an issue with a deathadder v3 pro… actually 2 of them.Yesterday i received a DA v3 pro bought from amazon and i noticed that when i move the mouse really fast you can feel like a component inside rattling and bouncing all around inside the mouse. you need to move it reeeally fast to make it happen, in fact there are practically no issues in regular use and gaming, and the mouse actually feels great. Anyway, i decided to return the product, and today amazon sent me the new one… and it has EXACTLY the same issue.so the question is: is this actually an issue or is it normal?is it possible that i got unlucky two times, and received two bugged product? maybe they came from a bad batch?should i return again the product for the second time?i am asking because it's something i have never experienced on any other mouse, both cheap and premium ones (i had also a razer namba and a deathadder v2).i can also provide a videothanks i

Thanks to @Njord for hosting the weekly giveaway, I won 5000 Razer silver!!

I am having some rage inducing issues with my razer naga classic mouse. This stupid thing will randomly decide that the scroll wheel is scrolling up and the only way to stop it is to exit Syanpse. But that’s not the worst part, it keeps happening even without Synapse running and when I start Synapse again, it stops. What is wrong with this mouse or the software that makes this happen? I have updated everything, uninstalled drivers, reinstalled drivers, cleaned my mouse, I’ve done everything. I’m at the point now where I’d like to just go buy a cheap no name brand mouse and destroy this expensive hunk of garbage with a hammer and then throw the remains in a fire. While typing this, it has happened 3 TIMES!! I’ve always been a fan of razer products but, now I’m questioning why I would ever spend money on this trash.