Check your forum user name

Discussion in 'General Discussion' started by Nuc1earF1ame, Dec 6, 2017.

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  1. Nuc1earF1ame

    Nuc1earF1ame Member

    So idk if its a glitch or razer got hacked but my username is now a random phrase and i cant change it back. anybody else have this
     
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  2. OneTreadLife

    OneTreadLife Well-Known Member

    Last edited by a moderator: Dec 7, 2017
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  3. Nuc1earF1ame

    Nuc1earF1ame Member

    yes i did
     
  4. bowiescompanda

    bowiescompanda Active Member

    Mine changed too but all I did was sign out, log back in and everything went back to normal.
     
  5. OneTreadLife

    OneTreadLife Well-Known Member

    Sign out of what? I've signed out and back in of insider numerous times since the error, since it seems we have to to claim zSilver for achievements here.
    Haven't tried directly on anything else, maybe worth trying...
     
  6. bowiescompanda

    bowiescompanda Active Member

    When I logged in to the forums my name was "bcompanda" and the pic was a generic Razer logo. I went to the Razer ID site you linked in the other thread and everything looked normal (old name and pic). Opened Cortex and the same: no change. So came back here, logged out and in and presto-chango.

    Does sound like your issue may be something else but for others a simple fix might be enough. Or these are just more useless posts (like my others).
     
  7. OneTreadLife

    OneTreadLife Well-Known Member

    Seems like you may have had a different issue, that I think some others have had. Definitely read the avatar problem elsewhere recently.

    The name change thing is quite different. As the ones like me are getting a completely alien user name, such as the one of the creator of this thread at the moment. Two to three unrelated words and a few numbers at the end, completely unlike your original name. Also, it's been confirmed by support that this is being triggered by people who try Synapse 3 for the first time, I guess only recently.

    Regardless, I'm trying logging out of the various Razer applications now.
     
  8. bowiescompanda

    bowiescompanda Active Member

    Yeah, definitely different. Those "[Random word] [Random word] [Random numbers]" usernames have been popping up for a few weeks now. If its really linked to Synapse 3...that does not give me much faith in said program.
     
  9. OneTreadLife

    OneTreadLife Well-Known Member

    It's pretty weird that it causes it at all, and so far Razer support cannot figure out anything, like a fix, beyond it being connected. Synapse is definitely still a beta, maybe it will be more worth switching some day. But for now, I'd suggest staying with 2 to anyone.
     
  10. RazerSapiyo

    RazerSapiyo Community

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  11. OneTreadLife

    OneTreadLife Well-Known Member

    Hello again,
    The issue here stemming from Synapse 3 isn't the same one in the thread you linked.
    My original ID is still unavailable, and I think we have already been in contact in PM about it.
     
  12. raul83

    raul83 New Member

    i got hacked and i lost 25k out of 30k of my zSilver. i cant change my nickname too..
     
  13. SuaveDonut

    SuaveDonut New Member

    Just lost 15k. The weird thing is after I got back to my account there is no transaction history of what was spent...and I don't have the remaining balance..I had some odd 17k. It's acting like my account is brand new. *sigh* guess I'm done getting zSilver ¯\_(ツ)_/¯
     
  14. RazerSapiyo

    RazerSapiyo Community

    Hi @Hebetian83 and @SuaveDonut, I have reached out to you guys via PM. Could you guys check and reply me there?
     
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