Dead zone on phone

Discussion in 'Razer Support' started by busHarlequinsleek825, Sep 22, 2018.

Thread Status:
Not open for further replies.
  1. Hello, I have been using my razer phone now for about 8 months and loving it! Just recently the middle portion of my screen no longer accepts inputs. I have tried a factory reset, formatting and rebooting in safe mode. Wondering if there is aything else I can try.
    Thanks in advance.
     
  2. Razer.Winteryang

    Razer.Winteryang Ice Bear

    Heya, was there any recent update or changes on the phone before getting this dead zone issue?
     
  3. No it just started happening in the middle of the day at work. I don''t have wifi there so it couldn't have been an update.
     
  4. Razer.Winteryang

    Razer.Winteryang Ice Bear

    Which OS version is your phone currently running? Also, please provide the serial number and the IMEI of the Razer Phone via PM so we can further check on this.
     
  5. Same problem, Dead spot through the middle of screen. Phone wigs out sometimes and i have to lock screen
     
  6. Razer.Winteryang

    Razer.Winteryang Ice Bear

    Sent you a PM please check your inbox.
     
Thread Status:
Not open for further replies.
Sign In with Razer ID >


Don't have a Razer ID yet?
Get Razer ID >